New computer not accepting my Adobe Acrobat 9 serial number

I have Adobe Acrobat 9 on an old laptop.  I downloaded Acrobat 9 from here Download Acrobat products | 9, 8 to my new computer.  I looked up the serial number on My Adobe, and have tried both pasting and typing it into the installation form. 
I keep getting an "invalid serial number" message.
Please help.

Hi bayareabum,
You might want to refer to the KB: http://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
Regards,
Rave

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