New Computer, Old Videos, No Sound

So I just had my old computer replaced because my old one was beyond repair. I had everything saved by Apple and put onto this one, including the videos that I've bought from the music store. Only now, in itunes the videos don't have sound. They work perfectly on my ipod (with sound), just not on the computer. Any ideas?

Hi hbattjr44,
Welcome to the HP Forums!
I see that you are not able to get sound from your computer, and I would be happy to assist you! To begin, I will need to ask you a few questions:
What is the Product and Model Number of your desktop computer?
What version of Windows do you have installed on your computer?
Has the computer completed all of its important Windows Updates?
In the meantime, I recommend following this document on No Sound from the Speakers or Headphones (Windows 7) or (Windows 8). This should help restore the sound to your computer.
Please re-post with the results of your troubleshooting, as well as the requested information. I look forward to your reply!
Cheers
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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