NEW COMPUTER - PASSPORT WON'T POPULATE OUTLOOK CONTACTS

I think I ran into this the last time I got a new laptop and can't remember how it got rectified!  I hope someone can give me some help.....
I downloaded OFFICE 365 (OUTLOOK 2013) and BLACKBERRY LINK & BLEND on my new laptop.  I'm pretty sure I set the snyc up properly but the contacts in my Passport will not populate my OUTLOOK contacts.  Although, I did put a test contact in OUTLOOK on my Laptop and it synced it with my Pasport, with no Problem.  
Does anyone have any suggestions on what I have done wrong?  I have a sneaking suspicion that it is something to do with the BYOD aspect of the BB OS.
Thanks In Advance.... 
Solved!
Go to Solution.

What was the old OS and what is the new OS ?
How did you move your Outlook files to the new computer ?

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