New computer.. Product key for Microsoft Office?

I recently purchase a new notebook assuming Microsoft Office would be installed and ready to use. It is installed but asks for a product key to use. I did not receive a product key with any of the paper work for the computer. Is this program not included already, or do I need to buy the program?

There is no such thing as a trial anymore so that is incorrect. IT has Word started on it which allows you to use basic functions of word and excel. You don't get an actual code as it is just the basic use of it, not like a full version.
Crystal
Superuser
Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.

Similar Messages

  • How to find product key for Microsoft Office 2010?

    I purchased an HP Pavilion dv6 a couple of years ago. At the time of purchase I also ordered a license for Microsoft Office 2010. The laptop came with Office already installed, and everything worked great for years.
    Earlier this week I had to do a full system restore to get my laptop back in working order. I backed up all of my user files, found installers or original installation media for all of my software except for Office, and proceeded with the system restore.
    I just got everything running again this morning. The system restore put a clean copy of the OS on my laptop, but Microsoft Office is gone. I've just about finished re-installing all of the other software, but I need some help with Office.
    Since my laptop didn't come with installation media for Microsoft Office 2010 I'm trying to donwload it from here:
    https://www2.downloadoffice2010.microsoft.com/usa/registerkey.aspx?culture=en-US&ref=pkc
    It asks for a product key for Office 2010 in order to start the download. The product key for Microsoft Windows is on the bottom of my computer, but I can't find a product key for Office. (Before anyone asks, yes, this is the full version of Office 2010, and yes, I paid for it at the time of purchase of the laptop.) I kept all of the paperwork that came with the computer, but I can't find the Office product key anywhere in that packet. Is there somewhere else I should be looking for my product key?
    Better yet, does HP still have a copy of my original purchase order for this laptop, and do they store product keys for the products they sell? 
    Thanks,
    Tom

    Neither HP nor Microsoft keep a record of the key that was issued.  If you cannot find it in your documentation or emails I'm afraid you are out of luck and would have to purchase another key. 
    Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

  • Where can I find the product key for Microsoft Office 2011 that I purchased on line?

    I upgraded my MacBook Pro to the Maverick operating system and now I have to enter the product key when I try to open MS Word, Excel or Powerpoint.  Where can I find the product key in my mac?

    Yet another example as to why you should always purchase software on disk whenever possible.
    http://www.amazon.com/Microsoft-Office-Student-Retail-W7f-00014/dp/B00EE0NP40/re f=sr_1_10?ie=UTF8&qid=1382901222&sr=8-10&keywords=Microsoft+Office+mac

  • Product Key for Microsoft Word is not working

    I just recently purchased Microsoft word 2011 for my new Macintosh and the product key that you e-mailed me keeps showing up as invalid? What should I do?

    Hi,
    For issues about Invalid product key errors in Office for Mac 2011, you can refer to this kb below:
    http://support.microsoft.com/kb/2390862/en-us
    Please try the methods in this kb, verify that the correct product key is entered, troubleshoot the Operating System or obtain a replacement product key to try again.
    If none of them helps, since we only provide support for Office for Windows in this forum, you should post the question to Office for Mac forum:
    http://answers.microsoft.com/en-us/mac
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Melon Chen
    TechNet Community Support

  • Locating product key for MS office

    my HD was replaced on my  iMac  at an  Apple service center.  The  transfered my old HD info onto the new HD but when I try to open MS Office 2011 I get an error message saying I need to type in the Product Key #.  I have two imacs with their own MS Office 2011 program installed and discs I used for each computer.  I did not write down which install disc I used for each computer. 
    Is there a way to find out which KEY # was used on the imac that is still able to open/use MS Office 2011?
    Thanks

    http://answers.microsoft.com/en-us/mac

  • Product key of microsoft office 2013

    i buyed a new hp envy 15 joo48tx ultrabook.when i open microsoft office 2013 it asks for product key.so can i know where can i get the product key or where is the product key written??
    This question was solved.
    View Solution.

    Most new notebooks come with a trial version of Microsoft office.  It is not a free program.
    You will have to purchase an activation key from the Microsoft store or another vendor to activate Microsoft Office 2013.  If you purchased it when you bought your notebook from HP there should be documentation from your order that proves that to be the case. If you have the documentation that proves that to be the case, then contact HP.
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • I need my product key for microsoft word

    i need my product key so that i can activate and use my micro soft word document.

    It should be on the box that in which your recieved the software.

  • Ideapad Y530-4051- product code for Microsoft Office problem.

    When i open my microsoft word program a box comes up that says that i must enter a 25 digit product code to use the product.  When i put in the product code in, it says that it is invalid. Can you help me with this?
    Solved!
    Go to Solution.

    Refer to this.... its long.... but official and its what i had to do (already have done it twice successfully)
    http://support.microsoft.com/kb/928218
    Explanation:
    The exact installation of the ms office product is a full-retail copy, so, no work or school serial key is going to work ;( let us know if you have any questions regarding the process.
    Message Edited by rstoegbauer on 12-29-2008 08:29 PM

  • Key for Microsoft office in password protected document

    I bought a used Mac. The apple certified store navigated my old drive to the new machine. Now office wants the key. I save the key in a password protected document in Word so the old select the document hit the space bar doesn't work. Any ideas?

    I think you need a different company's forum:
    Office for Mac forums
    Not a lot of Office users reporting in here, whereas the MS forum I linked is very active and you may get help directly from an MS Mac Business Unit employee. Great place for Office issues.

  • Acer Aspire Switch 10 Shipped With No Product Key For Office 2013

    I bought a refurbished Acer Aspire Switch 10 and it shipped with no product key for microsoft office 2013 home and student. What should I do?

    It is on a orange pamphlet that looks like this image. The product key is on the back.

  • How to retrieve Microsoft Office Product Key  for Mac

    Hi there, Hopefully someone might have a suggestion on how to retrieve the Microsoft Office Product Key for Office 2010 on Mac.
    Scenario:  Last month, Apple advised me my iMac hard drive may be faulty and would need replacing.  That was done, I restored my iMac from Timeline backup and everything is dandy except I need the Product Key for Office to access any of my documents.  I purchased the product online in my old job, that email address is now no longer valid and I have lost access to the email that the product key was emailed to me in.  I am unable to retrieve the product key from Microsoft without buying a new copy.
    I do have Office uploaded on my Macbook Air from the same download/product key, so I have access to the program on the laptop but not the iMac.  Hopefully I can get the product key from the laptop somehow.
    Any guidance or suggestions would be appreciated.  Thanks :-)

    As Office is not an Apple product, I strongly recommend asking in the Microsoft Office:Mac forums here:
    Office for Mac forums
    Everyone there is a Mac user AND an Office user, something you can't say about Apple's forums. You will get the fastest help there and I think you will find the contributors more than helpful.

  • Retrieve product key for preinstalled MS Office

    Is it possible to retrieve the product key for preinstalled MS Office 2007 Home & Student, after I've done a System Recovery? I recovered via the factory image partition, not the recovery disks (if it makes a difference).Perhaps the recovery disks include all pre-installed software as well; the factoryimage partition didn't, from what I can see.
    I can supply model product number, serial number, MS Windows product ke (if that helps). Thanks.

    I'm afraid you are out of luck if you did not keep record of the key when you got it.  Factory restore erases everything including the key.  Check in your documentation or invoices if it is recorded there.  HP does not keep record of those keys and Microsoft will be of no help either.  You may download the Office software but without the key it will not activate.
    Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

  • I am looking for Microsoft office for my new macbook pro

    I am looking for Microsoft Office for my new Macbook Pro.

    MS isn't selling a version through the MAS. There are rumors that they are developing a version for next year.

  • My new iMac 10.7.3 rejects the installation disc for Microsoft Office 2011. What shall I do?

    My new iMac 10.7.3 rejects the installation disc for Microsoft Office 2011. What shall I do?

    A little more description would help. What exactly do you mean by Rejects the disc? Does the DVD drive eject the disc shortly after inserting it?
    Does the Office installer say something, like can't install on this Mac?
    If the Office disc is ejected shortly after insertion try cleaning the disc. Try another DVD disc of any type to see if it is the Office DVD or if the drive ejects all discs.
    If it ejects all DVD or CD discs then the drive is bad and you ned to Return your new Mac fro a Full Refund and then buy another NEW unit.

  • Where do I find the product key for win XP?

    hI
    I am new here.
    I just purschased a Lenovo SL500 from Hemini.
    I have a question that they wouldn't answer for me. Hopefully someone of you can.
    My laptop came with windows XP installed and with CDs for installing Vista.
    I chose to stay with XP.
    The Windows sticker underneath the laptop is for Vista => the 25 digit Product Key it has on it is for Vista and won't work for "validating" my Windows XP and Windows Office software.
    Nowhere in the package did I find any mention of a product key for the XP.
    Please help me as to what I should do now.
    Thank you.
    Solved!
    Go to Solution.

    Hi Oingk,
    Most [maybe all] computer manufacturers use volume license key to install and activate Windows:- http://en.wikipedia.org/wiki/Volume_license_key
    Preinstalled Windows OSes from lenovo come already activated, it's surprising that yours is not activated. I suggest contacting lenovo CS.
    In case you did a clean install then you should have created recovery discs for XP first, these discs contain an image of preinstalled Windows [pre-activated] and other lenovo software:- http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-68317
    As for Microsoft Office, the version bundled with thinkpads is trial unless specifically ordered a license during purchase.
    Hope it helps.
    Maliha (I don't work for lenovo)
    ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
    IdeaPad: U350
    Apple:- Macbook Air [Snow Leopard]
    Did someone help you today? Compliment them with a Kudos!
    Was your question answered today? Mark it as an Accepted Solution! 
      Lenovo Deutsche Community     Lenovo Comunidad en Español 
    Visit my YouTube Channel

Maybe you are looking for