New Computer & System Mail & Address Book Problems

I just got a used G5 with OS 10.4.6 installed. (I have the DVD for 10.4 from another source.) Two problems:
1. I wanted to import my addresses from my address book & didn't see an option to do that, so, on the advice of a friend, I replaced my new address book with the old, from system 10.2. Now the address book doesn't work at all. Is there somewhere from which I can download or copy another address book for this system (10.4.6)? And if I was able to get a new address book, how would I import my addresses from the old address book?
2. I'm trying to import my old mailboxes to my new mail program and it's not working at all. I click on the import button, get to the right files, it tells me they're imported, but then they don't show up in the mailbox list at all, even under the import area. There seems to be something wrong with my mail program. I also tried to add a new mailbox and it told me that it failed.
Thanks for any help.
Donna

Where did you get the 10.4 DVD, and is it a retail (boxed copy) or one that is specific to your G5?
on the advice of a friend, I replaced my new address book with the old, from system 10.2.
Bad idea, since it won't work. Don't listen to people who don't know what they're doing or have no experience troubleshooting Macs. That's the path to the Dark Side.
You need to reinstall Address Book from your 10.4 DVD, assuming it will work on your system. You can try this:
1. Insert the Mac OS X 10.4 install disc, navigate to the Optional Installs folder and open the Optional Installs.mpkg file, There should be a checkbox to install Address Book; check it and install it.
2. When it's done, eject the installer disc and then use Software Update to update your system to 10.4.11.
3. When those updates are done, select all your contacts in Address Book from 10.2 and export them as a vCard. Copy that vCard file onto the 10.4.11 machine, open Address Book and choose File > Import > vCards (Command-O), then navigate to that vCard file, select it and click Open, then wait for the import to finish.
4. Make a backup of your Address Book immediately using File > Backup Address Book, and anytime you make any changes to your contacts (adding, deleting, modifying).
Mulder

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Moving Mail, Address Book and Keychains from Old Computer to New Computer

My issue: Moving mail, address book and keychains from Panther (old machine) to Leopard (new machine). Old machine (500mh G4 power pc) will not connect directly via firewire to new machine (iMac intel). So, I have to move the files manually via a firewire hard drive.
I am looking for a document that will tell me exactly which files to move. Can someone please help me find this document? Thank you. Dale
P.S. I have no issues with installing Leopard. I only need to move the mail, address book and keychains from old to new machine. No .mac account is available.

for address book: go to your old mac, launch ab, and go to file>export and export your contacts as vcards, select all cards before that, then bring that export file to the new mac, and launch ab there, then go to file>import as vcards and you should be set as far as contacts are, but not as far as groups if you have extensive groups. that would be the safe option. the other option is to go to homefolder/library/application support/address book and move that folder to the new mac. the only question i have is... is the database structure and files the same between panther and leopard, which is why i suggest the first option of import/export of vcards.
for mail, in your old panther go to homefolder/library/mail and move that mail folder to the new mac. make a copy of that folder, then move one copy to the same location in the new mac.
for keychain, in your old panther go to homefolder/library/keychain, you want to bring the file that is in that folder to your new mac. make a copy of that folder, then move one copy to the same location in the new mac.
once that is done, you may have to do some more steps with mail, once you launch mail, such as importing mailboxes. let me know if that is the case.
hope this helps

Strange Problem with Mail & Address Book

Hi,
I'm having a strange problem with Mail & Address Book.
When I go to compose a new message from Mail and hit the Address button (to show my email addresses), it won't launch the contacts window!
I get this log from console;
2007-10-15 22:55:59.079 Mail[410] * -[NSCFArray objectAtIndex:]: index (0) beyond bounds (0)
If I try to launch the Address Book from my Applications folder, it won't open, and it gives me this log from console;
2007-10-15 22:57:57.348 Address Book[417] * -[NSKeyedUnarchiver initForReadingWithData:]: data is NULL
Oct 15 22:57:57 PB-G4 /Applications/Address Book.app/Contents/MacOS/Address Book: CGImageSourceCreateWithData data parameter is nil\n
2007-10-15 22:57:57.350 Address Book[417] Don't know about packed image EditLeftCapStd
2007-10-15 22:57:57.350 Address Book[417] Exception raised during posting of notification. Ignored. exception: * -[NSCFArray addObject:]: attempt to insert nil
If I quit Address Book, i'll get this from console;
2007-10-15 22:58:37.892 Address Book[417] -[ABAddressBook setDefaultCountryCode:] called with a unknown country code 'us'
I tried deleting the preferences, re-installing Address Book, also tried creating a new user, again no luck!
Can somebody help!!!
Please?!

Hi dp13.
Do you have any Address Book plug-ins or system utilities that could interfere with Address Book? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/Address Book Plug-Ins/
~/Library/Address Book Plug-Ins/
To make accurately reporting this information easier, you may open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/Address\ Book\ Plug-Ins ~/Library/Address\ Book\ Plug-Ins
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.
<hr>
Did you also reinstall the appropriate Combo Update after reinstalling Address Book?
Quit all the applications and verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with the computer:
About the Mac OS X 10.4.10 Combo Update
Mac OS X 10.4.10 Combo Update for PowerPC
Mac OS X 10.4.10 Combo Update for Intel
After installing the Combo Update, the computer may restart twice and the first restart may take several minutes. This is normal.
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

Mail & Address Book with Exchange = Problems Problems Problems

Hi All,
There is a serious issue with Mail/Address Book in Lion with Exchange Server 2010. I have had nothing but grief since upgrading and I have been able to recreate my scenario on two macs using two different profiles so I know it's not related to any settings or anything. None of these problems appear in Outlook 2011.
Basically, to sum up the massive list of problems:
The connection to Exchange drops all the time. I have to use to function "Take my accounts online" about 60-70 times per day.
Trying to send new e-mail often results in a pop-up box indicating that the server isn't available to send (with the options to Try Again With Selected Server or Try Later)
GAL look up for names takes forever. Sometimes the GAL will come up right away, but often times, there's the spinning progress indicator that can take upwards of 1-3 minutes to find the name in the GAL. Same in Address Book, spinning indicator trying to retrieve the GAL.
When sending e-mails, Mail seems to "duplicate" the last name of the person I'm sending the e-mail to if I've already sent them an e-mail in the past (even if I clear the previous recipients list). For example, "John Smith" would appear as "John Smith Smith"
Trying to move messages often fails. I suspect this is due to issue #1 above.
Like I mentioned, none of these problems occur in Outlook. Granted, I would much prefer to use Mail as the search functions are much faster and the program is snappier.
Has anyone else experienced similar issues with Mail on Lion + Exchange 2010 servers? At this point I'm wondering if it's potentially a configuration issue with our exchange provider (and if so, what would it be?).
Cheers,

I'm having this same problem with syncing address book to exchange contacts. I know I have the correct exchange server specified because I have it in both Apple Mail and on my phone. Also, In the past i have been able to sync address book, but at some point that stopped working. Exchange is syncing perfectly ota to my phone, but I hate to go into OWA to add or change contacts.

Can I transfer/migrate my mail address book from my old G5 OS 10.4.11 to a new Maverick 10.9.4 ?

Can I transfer/migrate my mail address book from my old G5 OS 10.4.11 to a new Maverick 10.9.4 ?

Thank you so much! I actually need help transferring my old address book with all my contacts and their e-mail addresses. I had trouble setting up mail so I used my internet provider's webmail to send and receive mail, but that is fixed now.
If I have to manually enter each contact, I'll do that, but it sure would be nice if there was a way to transfer the address book.
Thanks again.

POP3 Mail & Address Book contacts have gone!

I recently did some housekeeping on my Mum's iBook G4 (OSX 10.4.10), part of which was purchasing and installing SpamSieve into Mail. This all went fine. Today she said all the mail in her POP3 inbox had gone, she couldn't send/receive and all her address book contacts had gone (Except hers and Apples).
I've got the iBook now and have noticed that her account type in Mail has somehow changed to a .Mac account (did I somehow do this, or did she???). This is obviously the root of the problem as the
email address now has '@mac.com' appended to the end and the incoming mail server is now 'mail.mac.com' and the outgoing is 'smtp.mac.com:heremailaddress' which is all wrong. I'm unable to change the account type back to POP or the incoming mail server from 'mail.mac.com' (it's greyed out) back to what it was.
I have now created a second account with the correct POP settings and have received in all unread email, but the read email messages have gone. I am unable to send as the new correct pop account is only offered the incorrect outgoing server ('smtp.mac.com:heremailaddress').
Having read several post on this forum, I feel the Mail/Address Book issues are connected and that maybe the application(s) database(s) have been corrupted. I've tried the Address Book remedy at http://discussions.apple.com/thread.jspa?messageID=5248351&#5248351 but this does nothing. The 'user'>Library>Mail folder shows the two accounts as two separate folders. The recently recreated account folder has the new unread messages in the 'INBOX.mbox folder, but the older account folder (which now has 'MAC-' added to the front of its name) only has 'info.plist' in a 'INBOX.imapmbox' folder!
I don't believe any back-ups are available. Can anyone help me restore her old unread mail, and possibly her address book contacts?
I've also just noticed that SpamSieve does not launch as it should when I launch Mail, even though It was purchased and the scripts installed correctly.

Didn’t you make a backup prior to the housekeeping?
I don’t know why would Spotlight find contacts that are gone from Address Book (if that’s what you mean), but as far as Mail goes, under some circumstances (e.g. lack of available disk space, filesystem corruption, repeated crashes), Mail may discard the current ~/Library/Preferences/com.apple.mail.plist preferences file and create a new one. This file is where all the account settings are stored. As a result, all the non-.Mac account settings (but not the messages themselves) are lost. If you had a .Mac account, its settings would appear to have been preserved because Mail would set up that account automatically using the System Preferences > .Mac settings.
What’s the capacity and space available on the startup disk? Take a look at the comments about disk space in the following article, in case they apply to you:
Problems from insufficient RAM and free hard disk space
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what’s it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), quit Mail if it’s running, and make a backup copy of the ~/Library/Mail folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down, just in case something else goes wrong while trying to solve the problem. This is where all your mail is stored.
You have three options now:
(1) Restore ~/Library/Preferences/com.apple.mail.plist from a backup if you have one. Mail shouldn’t be running while you do this.
(2) Set up your mail accounts again (you may want to quit Mail and trash the new com.apple.mail.plist first to start over). If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done. You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
(3) Mail may have renamed the old preferences file to com.apple.mail.plist.saved. If that’s the case, you may try trashing the new com.apple.mail.plist and renaming the old com.apple.mail.plist.saved back to com.apple.mail.plist. Again, be sure Mail isn’t running while doing this. Given the circumstances, there exists the possibility that com.apple.mail.plist.saved became corrupt, but that often is not the case and the settings can usually be restored by just renaming the file back to com.apple.mail.plist.
As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

Where are iCal, Mail, Address Book, etc. files????

If we reinstall the OS because of major problems, but the drive files are backed up, can we retrieve Mail, Address Book, iCal, etc. files? Our office assistant is tearing her hair out having to re-do everything. Supposedly it's backed up, but she can't find it...or how to RECOVER her missing data.
HELP!

It was "solved" by someone else, who just dragged the files over. We've had nothing but trouble with the machine ever since. I will repost updating with the new problems....

Importing address book problem

Hi, hope someone can help.
I'm trying to import an address book from a Virgin pay as you go SIM into a Blackberry Pearl 8110. I can see the address book when I view the 'SIM address book' option and can dial out from here and the view is very basic not the normal BB address book view. But I can't SMS from this SIM address book.
I've used the wizard to try and import the contacts into the BB address book but it just imports the contact names but not the numbers. If I try and select oneof these names nothing happens, its like the address book has frozen. I also cannot open the menu option when in address book either unless I delete all the individual names that have been imported, then I can select the menu option.
I've also tried adding a contact from scratch on the BB but as soon as I save the data (just name and number) it again goes into freeze and I cant open that contact even though I have just entered it.
If someone sends me an SMS I can reply to it directly from the SMS, but cant create a new SMS taking a contact number from the address book. It just wont open the contact list.
I've just unlatched the BB so I can use it as a phone using Virgin PAYG credit I have.
Can anyone help with this contact address book problem?
Cheers J

Jason70 wrote:
Hi, hope someone can help.
Greetings, and welcome to the BlackBerry.com Support Forums.
Jason70 wrote:
I've just unlatched the BB so I can use it as a phone using Virgin PAYG credit I have.
What does that mean?
It is always helpful to receive help, to include your exact BlackBerry device model # and carrier name, so that when you have a question, that information won't need to be asked up front. Also, stating your device Operating System version is normally another common question, found on your BlackBerry at Options > About, third line down, looks like "v4.x.x.xxx"
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Please Help! Suddenly unable to open Mail, Address Book etc

This morning when I woke up my IBook my Mail was still open from yesterday. When I tried to open ICal it kept crashing. So I restarted and then suddenly ITunes, Mail, Address Book and ICal would not open at all!! (However, it seems that iPhoto, Appleworks, Safari etc is fine).
I do have a IPhone, but haven't synced in a week or so. Not sure that that would be relevant at all.
The other weird thing that has happened, is that all the info on the top right hand corner of my menu bar (my airport, date, weather snitch, spotlight etc) disappeared a few weeks ago. It has been blank there ever since. When I just did a check of those applications ( internet connect, weather snitch) they also didn't open now.
Thanks in advance for any advice at all...
BTW, I just ran verify disk, and it stopped with this error message:
" the underlying task reported failure on exit" - The volume needs to be repaired.
Really hoping that someone can help me with this!
Message was edited by: ALSVLA

Hi ALSVLA, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!

Is there a way to import my yahoo mail address book?

Is there a way to import my yahoo mail address book?

AddressBook shouldn't have any problem with the vCard format - which Yahoo can export to... In fact, I've done this before.
On the Yahoo AddressBook page, click the link for 'Import/Export'
On the next page, in the export section, choose 'vCard single file'
Then in AddressBook, you can simply drag the vCard to the window or go to File>Import>vCards...

Mail & Address book

I just got a new mac, I backed up my old one, where is my mail directory located so I can import my old messages?
And also, where is my address book located for the same reason?
Thanks,
kidboy

Hi,
Mail Is in Users/(your old account)/Library/Mail
Address Book is in Users/(Old account)/Library/Application Support/Address Book
9:52 PM Tuesday; September 11, 2007

Moving from Entourage to Mail/Address Book

Hi, I am currently using Entourage 2004 where I have my Mac account and two other email accounts syncing. I was interested in using Apple Mail, Address Book and iCal instead. Is there a way to export my email history within all of the folders and subfolders to Mail from Entourage? Likewise, can I bring in the contacts list and calendar in Entourage to the Address Book and iCal?
Thanks.

BDAqua, I have one IMAP and two POP accounts. So as you may know, Entourage splits the two different eMail configs into two separate folder trees. Will Mail, bring in bother folder systems?

How do I get my e-mail address book onto my i phone 4

How do I download my e mail address book onto my i phone 4. E mail account is with hotmail

I am sorry to hear about losing data :(
Unless you had previous backups, you can't restore past data. Ask whoever installed / maintains your system about this.
This [https://support.mozilla.org/en-US/kb/profiles-tb knowledgebase article will tell you more about how information is stored in Thunderbird profiles, and also how to backup and restore them] in the future.

Mail, Address Book, iCal, iTunes not opening

Today I came in and Parallels was totally locked up. I quit all applications and restarted the iMac. Once it was restarted I could no longer open Mail, Address Book, iCal or iTunes. All other apps work except these very important ones. Any ideas? I've ran disk utilitiy and verified and repaired all file permissions and checked the disk. Still the same problem.

Hi Kevin
it's possible that Console may show a useful pointer to the reason, or mention a log which does...
if not..
I would Verify/Repair the disk (not permissions) & then if no problems are found reinstall OS X (which should retain your users/settings/files, but have a backup anyway), Quick & easy with 10.6.
You could download & try the 10.6.4 combo first, if you wish - sometimes this fixes things.

Offline Address Book problem with Outlook

Hi all.
A strange issue is occuring in my company. Few of my users do not appear in the Offline Address Book in Outlook (in cached mode) but they do appear in the Global Address list in Online Mode or OWA. I have tried to delete the oab files from the local workstation
and downloading the OAB again with no luck. What I find strange is that if I open the udetails.oab file from the user appdata directory with a text editor then I can find the users in there !
So in short, if the Offline Address Book oab files include all users, why isnt Outlook able to find them ?
Regards,
Fred.

Well, I got in touch with Microsoft regarding this issue and it turns out that this is not an Address Book problem as such. The problem is that there is a certain size limit to the Active Directory user object. When that size limit is
reached, users stop to display correctly (or not at all) in the Offline Address Book. There is a Hotfix available for Outlook 2010 that overrides that limit and a Hotfilx for Outlook 2007 is expected in April.
The root cause is in our case that we have a certificate authority issuing user certificates. When users log on to multiple machines they get issued multiple certificates which pile up and finally their AD user object exceeds this
size limit. The quick fix is simply to remove the certificates from the user account in ADUC (Advanced Mode - Published Certificates). When the Offline Address Book has been rebuilt and downloaded all works fine and all users are displayed... The real solution
is to reconfigure the certificate templates not to reenroll new certificates if a duplicate one exists but that requires some considerations based on the needs of your environment.
Hi FMG,
I am having the same GAL issue with only 2 users; however I’m having some further issues. As you suggested, I checked the users published certificates except
that there were no certificates listed for the users at all.
Have you had any luck with a response from a Microsoft rep for this issue, or can you provide any further assistance?

New Computer & System Mail & Address Book Problems

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