New computer won't recognize my iPhone

The computer I had my iPhone sync'd to recently crashed.  I got a new computer, downloaded iTunes, but when I try to connect my iPhone to the new computer, iTunes doesn't find my phone under devices -- how can I make the computer recognize my phone so I can sync my music from the phone to the new computer, and use iTunes to add more music to my phone?

http://support.apple.com/kb/TS1538

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    is there any reason why my computer won't recognize my iphone?

    Have a look here
    iPhone, iPad, or iPod touch not appearing in iTunes
    From Here
    http://www.apple.com/support/itunes/devices/

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    Troubleshooting depends on what computer OS you are using.
    Since you do not indicate what you use, here are both.
    Windows:  http://support.apple.com/kb/TS1538
    OS X:  http://support.apple.com/kb/TS1591

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  • Library Issue:  Existing External Drive - New Computer Won't Recognize

    Hi,
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    Unless I am missing something, this is a real pain the tukus. I moved all of my mp3's to an external hard drive to free up space in my c drive. My Itunes cannot find it. Do I really have to move items into Itunes folder by folder??? Is there not a search for "music files" which moves it into the itunes folder, wherever that may be? I see references where the site seems to say that the physical file doesn't need to be in the Itunes folder but only references it. I have a ton of folders. Each individually??? I have moved compied pasted and created som many folders that say I tunes, I think I must have triplicates of all files. This is a mess. Why can't I get Itunes/Ipod to find the folder where I want my files to reside-off my C drive?

  • New computer won't recognize Ipod

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    Dell Dimension E520   Other OS   Windows Vista

    Hey MattyTimao!
    I would strongly suggest that you go through the steps in the following article to minimize any interactions between the previous owner’s data and the new data you are wishing to store on the computer:
    What to do before selling or giving away your Mac
    http://support.apple.com/kb/ht5189
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    http://support.apple.com/kb/ht1589
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    http://support.apple.com/kb/ht1347
    Thanks for coming to the Apple Support Communities!
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  • TS1591 My iPhone 5 was originally backed up to another computer (that is now dead) and my new computer won't recognize it.  So how do I get the new computer to recognize it?

    I'm trying to back-up my iPhone to iTunes, but when the phone is plugged in it does not register as a device in iTunes.
    The phone is receiving a charge from the computer.
    All of my software is up to date.
    I am using a computer other than the one I last backed the phone up with (my old laptop crashed, now I'm working off of my new iMac).
    How do I get the computer to recognize the phone so I can do a back-up?

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
    Use your backup copy of your computer to put everything on the new one.
    It sounds like you have failed to do this, which is not good at all.
    You will have to transfer your itunes purchases from your iphone.  Authorize your computer for your itunes account 
    About iTunes Store authorization and deauthorization
    Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
    When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars.  So do NOT sync yet.  This is why a backup copy is so important.
    Enter one unique contact and calendar entry on your computer.
    When you first sync, you should get the option to merger the data.  Choose it.
    If you want your pics, then you will need to e-mail them to yourself before you sync.  They will not be of the original quality as they are reduced when synced to iphone.
    When all is as goos as it can be, then backup your computer, and always maintain the backup.

  • My computer won't recognize my Iphone but it will recognize my Ipod

    I just got a new Iphone 4 and when I try and plug it into my computer nothing happens. No charging, no sound, nothing. It won't even show it being downloaded into the computer as a USB device! But when I put in my ipod it will recognize it and it will work just fine! I can't be the USB or Iphone because if I plug it up to any other computer it's just fine and works how it's suppose to.

    I'm having the same issues with my brand new iphone 5.

  • My computer won't recognize my iPhone

    I went through the provided troubleshooting on the support site and everything seemed normal. But I then realized that the apple mobile USB driver is not showing up in the device manager.
    I tried the suggested fix and nothing is showing up.. no iphone, camera..not even an unknown device. Attached is an image of the pop-ups I get when i try to plug in my phone.
    I also just downloaded and updated the newest version of itunes.. so I would assume anything to do with drivers would have been included in that bundle.
    Any help would be greatly appreciated as I really want to back up my phone before I purchase a newer model.

    randers4, I followed those steps as well but not even an unknown device was showing up in the manager. absolutely nothing was.
    I checked for updates as well. I did everything I could possibly think of and almost brought it in to a nearby apple store.
    After browsing a few other sites, I saw that other people with the same issue as me went through all the same steps and ultimately found out that they had a faulty cable that was preventing the computer from recogizing the device.. I've had my cable for a couple years so I figured I have nothing else to lose and bought a new one. And, thankfully, that did the trick. Finally got it to sync.
    Thank you both for your help, though!

  • All of a sudden my computer won't recognize my iphone, itunes won't open up at all, all of a sudden my computer won't recognize my iphone, itunes won't open up at all

    Itunes won't open when I plug in my phone.  click on desktop icon, nothing.   tried unistall and install, still nothing.   i got  message"connection with server was reset.  Coulnd't install.  Help!

    Troubleshooting depends on what computer OS you are using.
    Since you do not indicate what you use, here are both.
    Windows:  http://support.apple.com/kb/TS1538
    OS X:  http://support.apple.com/kb/TS1591

  • New computer won't recognize external drive[s]

    Just got an HP Pavilion 500t Desktop with Windows 7.   Although the USB ports (front and back) WILL recognize an 8 Gig thumb drive, we cannot get it to recognize other external drives.   We've tried our old Maxtor 3200 drive (which has all the files from the previous computer) and also a 1 T passport drive that I brought home from work.
    What is up with this?   I'm looking for some suggestions, please.
    Thanks

    It appears the Maxtor 3200  has an external power supply.  Is the drive showing response to the power pack before plugging into the USB port?  Same for the other drive?
    When you state "we cannot get it to recognize other external drives" does that mean the computer does nothing when either one is plugged into the USB port?
    {---------- Please click the "Thumbs Up" to say thanks for helping.
    Please click "Accept As Solution" if my help has solved your problem. ----------}
    This is a user supported forum. I am a volunteer and I do not work for HP.

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