New computer - won't sync w/Nano

I got a new PC. I put my iTunes library from the old computer onto CDs, loaded them onto iTunes on the new PC. That went fine, but now when I buy new songs from the Music Store, iTunes won't transfer them to my iPod Nano. When I try to sync, I get a message that says those songs were not transferred, because "you're not authorized to play them on this computer." Is there a fix for this?
iPod Windows XP

A very basic question to begin with, do the songs play in iTunes and have you authorised the new computer to play your purchased songs? About iTunes Music Store Authorisation and Deauthorisation

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Hi HB3207!
I have a couple of suggestions for you to attempt to resolve this issue. First, I would try re-creating your iTunes library following the instructions listed here:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
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I have a new computer. Launched iTunes, authorized the computer. Thirteen of my purchased songs won't load onto the nano because it says the computer is not authorized to play them. I played each of the songs in iTunes and authorized each individually when asked. They still won't sync--I get the same message. This worked the last time (after a hard drive crash), but it isn't working now. Any advice?

Hello,
First, I want to check to make sure your purchases have all been made with the same iTunes Store account. If you've ever used multiple accounts, then you need to make sure your computer is authorized for the account that was used to purchase that music. You can determine which account was used by right clicking on the file and choosing Get Info. Click on the Summary tab, and in the middle portion of the window, right-hand column, you'll see the iTunes Store account information used to purchase that song.
If the computer has been authorized for that account and it still refuses to let you use those tracks, try the steps in this article:
http://docs.info.apple.com/article.html?artnum=306424
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CG

Old computer crashed; loaded iTunes to new computer, won't sync my iPod

The computer I initially set up my 60g iPod video crashed (windows based). I loaded iTunes on my new computer (also windows based) and even entered my iPod serial number. When I plug it into the USB port, iTunes recognizes the iPod (with my name) and even shows all the songs and videos on the screen, but they are in faded gray and I can't highlight them or upload them into iTunes. When the iPod is first plugged in, I get the message about the iPod being authorized on another computer and can set it up on the new one, but then it would remove the entire contents and update with the new library which has nothing in it.
Is there any way to upload my iPod contents into the newly loaded iTunes on my new computer? I got an iTouch for X-Mas and I am hoping that when I load that software, it will recognize my older iPod's music library and upload it. Of course, this won't matter if I can't get my old stuff into me new iTunes.
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Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
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TuneJack Windows Only
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iGadget Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

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Choose Authorize Computer from the Store menu in iTunes, or play back one of the purchased songs on your computer; in either case, provide the username and password associated with your iTunes Store account. This needs to be done before any purchased music can be synced from that computer to the iPod.
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ITunes on a new computer won't sync music or ringtones to my iPhone

Hi,
I recently bought a new computer (Acer touch screen Aspire V5) which uses Windows 8. I downloaded the latest iTunes (11.0.4.4)
I authorised my computer to my iTunes account and was able to download my iTunes purchases and add music from my old computer and CDs etc.
When I plugged in my iPhone 4s it said that it was sync'd to another computer and would I like to change to this one. I downloaded my phone content and said 'yes'
Now when I go to sync my phone it starts the process. At the top of iTunes it says 'Syncing phone Steps 1-5'. It goes thru steps 1 and 2 of preparing to sync and backing up phone then starts step 3 of 5 preparing apps, then stops. No error message or explanation comes up.
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Hi HB3207!
I have a couple of suggestions for you to attempt to resolve this issue. First, I would try re-creating your iTunes library following the instructions listed here:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
You may also need to simply try restarting your phone and attempting to sync again after a restart. Information on completing this can be found here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thanks for coming to the Apple Support Communities!
Regards,
Braden

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Now, I have about 200 albums on that thing and I'll be damned if erase that whole thing for this ********.
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Connect your iPod and when you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers has been introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows. The procedure is a bit involved and it won't recover playlists but if you're interested it's posted in this thread: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. This is just a selection, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. Have a look at the web pages and documentation, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
YamiPod Mac and Windows Versions
iGadget Windows Only
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
TuneJack Windows Only
CopyPod Windows Only
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