New Connection Cancelled for no good reason

Hello I'm posting here in a bit of desperation, hopefully someone can help. I'm with Virgin Media and got a "come back to BT" letter so I phoned up, liked the deal and signed up, install at the end of the month.
On Monday night, I downloaded 2 programmes iPlayer and realised I'd downloaded over 3Gb so maybe a 10Gb allowance wouldn't be enough, I spent ages trying to get through to change to option 2. When I finally got through, I was told the BB install had been cancelled, this turns out to be due to the phone side being unable to port my number from Virgin - odd as it's been with Virgin then off to BT (Orange BB) then back to Virgin and now unable to go to to BT? I was told the address on BT is different from the address Virgin hold for me, I've checked with both and they are identical....right down to the post code.
The result is I have a cancelled order and even re-submitting it isn't looking likely to get anywhere. I've been trying to track down an email address for BT to try and follow up - I really don't want to spend another 30 minutes on the phone listening to the ringing tone.
The only good thing out of it so far is that Virgin have price matched so my choices now are:
BT unlimited calls (inc 0845/0870), 5.5 MB, 10Gb allowance, BT Openzone and FON 
Virgin: unlimited calls, 10Gb BB, no other extras
Personally I like the Openzone and FON but think 10Gb these days isn't enough and the deal I was offered won;t discount option 2 so I would have to pay the extra for Option 3 which then gets me back to the VM price which I didn't want to pay in the first place!
Ahhhgggghhh! CAn I ever escape from Virgin!

Hi Johnny_ boy,
Welcome to the forum.  I can help you with this.
Please drop me an email to [email protected], include your full address, contact telephone number and any order numbers that you have received from BT, I will check from my end to see what has happened to your order and if need be, I can get a new order placed.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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    Thank you for your help
    Sébastien
    Edited by: Sébastien Danober on Aug 24, 2011 6:31 PM
    Sorry, wrong forum, I recreate it under SDK

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    Kind Regards,
    Owen

  • Files turning into "Offline files" for no good reason. (Also: Hidden surprise

    So, as the title says. I have 2 different projekt files, containing the first and the second part of a smaller movie.
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    The hassle is, if i try to link them to the appropriate media i get an error saying that the target media is either unsupported or damaged.
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    Deadline is approaching (Fast) (tomorrow to be exakt) and altough i could postpone it for a little while, I do not wish to as I am sure you understand.
    Clues? Solution? Mocking? Anything, I'll tear myself bald before this is solved.
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    If someone knows of a workaround, i will upload a picture of my right Toe. (if requested, of course)
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    Kristoffer Haglund

    Hi guys, its me again. To late to edit the post so I'll have to make a new one.
    Much to my dismay I have now experimented on one of the "corrupted" 3gp/mpg Movie files. I have tried exporting them to a number of formats (14 to be exact), but each format carries some sort of problem. Either PPro doesn't take the file even to begin with, or just the audio or the video gets imported.
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    Also holds a great chance of producing other errors.
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    As much as i agree with you all saying that they shouldnt have shot it with cellphones, and i oughta return the money and tell them to shoot it for real, it is not a possibility. They are counting on me and i must not let them down.
    Again I apoligize for a bit of bad spelling and general messiness of my posts. Things get a bit too complicated for me to explain correctly and smoothly in what is not my native toungue. Even in my native toung i believe i would have problems explaining this.

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    MY CURRENT SYSTEM CONFIGURATION:
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    (Retail Version) Aluminum Heat Sink and Fan
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    One time I got a message saying "Windows has recovered from a serious error" after one of the random reboots and I screen-captured the Windows XP error message after getting back up:
    http://philaphonic.spymac.net/Error-01.png
    Any ideas what is causing my random reboots? Is this software-related? ... Or hardware, you think?
    I have the "use aggressive timings" option enabled in the BIOS. Should I disable that? I have my "AGP aperture" set to 512MB (my total system RAM is 1G). Is that right? Should I allow my RAM to work at 2T instead of pushing 1T? Are this settings even likely to be causing my reboots?
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    Francis

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