New Creative players don't work with Dell Laptops

Question

i found out the source of my problem (pretty sure anyway)
Dell underpowers their USB ports on the laptops, so then i can't use my Vision:M because it is not recognized, even though all the files between my desktop and the laptop are nearly identical (all the MTP support stuff is for sure)
just thought i would share, and i hope creative comes up with a fix, there is going to be a hell of a lot of pissed of people

Answer 1

**bleep**!? I have this problem too (perhaps). I have now gotten 2 Zen Nano Pluses and they both APPEAR to work out of the box. As soon as I hook it up to my Dell C series (hey, my company makes us keep them 4 years...) and sync the music, the thing plays for 3 seconds and shuts off. The only odd thing I see is that I get this message about hooking to a /2 powered USB hub, but the message seems to indicate everything SHOULD work fine, but it seems to fry the inards of the Zen. Oh and to the guy who implied that Creative should not have to create a fix for this, well, who do you think makes a **bleep**load of computers in the world? Dell. Seems to me I'd want to know how my little mp3 players acted with computers from one of the world's largest makers.
And if any of you guys from Creative are bothering to look in on these forums, people in the real world don't replace their computers every year. They keep them for several years. So, please keep some old models around so you won't have a bunch of pissed off customers.
But more to the point. Are internals of the mp3 player fried or can they be fixed with software. And applying the firmware RETROGRADE doesn't work. I say retrograde because my Nano plus had .04 firmware out of the box and the little file the techie sent me DOWNGRADED the firmware to .03. Marvelous!? Such technical support. It leaves one speechless.