New Creative ZEN Firmware 1.21.03" firmware does not work

>New Creative ZEN Firmware .2.03" firmware does not work This new "Creative ZEN Firmware .2.03, Filesize : 7.6 MB" firmware does not work.
All I get is : "Please make sure there is only one player connected" (See image below)
I have a CreativeZen 4GB player with Vista 64-Bit Operating system (Main System).
Yes, I have followed the instructions step-by-step, downloaded the new firmware first, then, connected my ZEN player, double-clicked the "ZEN_PCFW_L22__2_03" downloaded file.
Note : No other programs were running in the backround, even turned off installed firewall and anti-virus software. Also, tried this new firmware in a Windows XP (SP2) computer system and a Notebook Vista 32-Bit computer system. Yes! I only have one player connected. Same result (See image below).
I left it sit for one hour and did not move, same result (See image below).
I tried this in safemode (All OS systems), same result (See image below).

Re: New Creative ZEN Firmware .2.03" firmware does not work$ I updated my Zen 32GB using Vista x64 so it can work under some situations. Can't say my upgrade went problem-free but it did work in the end.
You might try some of the following (no promises they will help, but can't really hurt):
Re-download the firmware updater. Maybe you got a bad download.
Make sure your Zen is directly connected to a system USB port (i.e. not to a port on a monitor, keyboard, ext USB hub, etc.)
Try running the firmware update as Administrator if you aren't already
Try uninstalling the Creative drivers before the update.
In my case I got stuck on a message that another application was using my Zen. Turned out the simple act of hooking up the player resulted in Vista running a headless "wmplayer.exe *32" process. I had to manually kill it from TaskManager in order to proceed. Even then the first update attempt ended with the Zen reporting a firmware problem and rebooting into the Recovery Menu. I had to use Reload Firmware to erase what it had and then try again. Second time was the charm.
After all that I can't for the life of me see any changes/improvements in the new firmware. The forum is full of gripes and wishlists yet none of them complain about the radio functionality. I've used it almost every day for year without issue (aside from the rare Zen hang/crash when messing with the headphone jack and/or sliding the power switch). Thank goodness after waiting 0- months since the last update they got around to fixing something nobody noticed was broken. /2?:smileyvery-happy:

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New Creative ZEN Firmware 1.21.03" firmware does not work

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