New Crystal Report Layout 2008 for Checks for Payment

I just created a new Check for Payment Layout in CR2008 for SBO. When I print it from CR2008, it prints ok. The situation is when I print from SBO. A message appears (Neither the system nor the account has a printing definition. , '11-201-013874-5' [Message 65030-7]) but shows the preview ok. When I print it, it turns 90 degrees and is centered in the page.
I has a special Page size (14cmx19cm) and a dot matriz printer (Epson 300+II) Only fron SBO does it change the page orientation. What can I do ?

Hi,
2 Things in my mind now:
1, try dissociating the page in CR page setup
2, dot matrix printing support is till 8.8 (or 8.81?) is only available to like 3-4 types, check the compatibilty!
(3, file a message to SAP, i have almost the same problem with an eticket printer.. maybe if more of us complain they ramp up the importance of non a/4 printing)
Hope you don't need to redo from scratch in PLD as i had to...
Hope at least i could give you some guidance.
Regards,
D

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Is there an export/import tool that will allow for this?

Hi,
i`m not quite sure if you can do this from CRE9 to CRS2008 with the Import Wizard. I think its only supported beginning with CE10.
Check the Import Wizard Guide from:
http://help.sap.com/businessobject/product_guides/boexir31/en/xi3-1_bip_importwiz_en.pdf
Regards
-Seb.

Importing Crystal Report layout for customer statements

Hello,
I have imported a crystal report layout to use for the customer statements when running them from the ageing report. The problem is even if we only select one business partner in the ageing report, when we print preview the statement it displays statements for all business partners - this is because in the crystal report there are no parameters. I know that when you import a layout like this for other documents you need to use for example, {ORDR.DocEntry}={DocKey@} as the parameter however the customer statements don't have a docentry. When I look at the system statement layout (collection layout), when you run the report you get an ADO.NET (XML) connection prompt. Is it possible to use the crystal layout i have for the customer statements but for only the customer(s) showing on the ageing report?
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So just to make it clear,
you want an overview of open invoices from 1 customer.
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Type : String
Value : Static
do not select a value field (none)
press ok.
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Crystal Report Layout asking for Login Info

I have modified the Delivery Note Crystal Report Layout for Business One by clicking the Edit button on the Report and Layout Manager for Delivery Note (Items). I then saved my modifications to a file. Finally, I go into Business One and import the Layout for Delivery Note (Items). When I preview the Layout it asks me for login information then continues to fail. How dow I make it so I can print the Delivery without having to constantly log in?

Hi Jeff,
I recently had a similar problem on an 8.82 implementation, having contacted and spoken to SAP Support multiple times these suggested fixes worked:
The request to login to the database when you open or print preview a Crystal
report is a known issue. To resolve this, I recommend you go through our Root
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this. There are four Cases in this guide (which contain a number of Influences)
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3: #: Check the current datasource is to update connection.
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And also opened up the Crystal Report via the Edit button in SAP in Reports and Layouts Manager, we then clicked on the database connection and updated all the tables (even though they were the same) and these got the reports needed working. Speaking to SAP it is a known bug and they are releasing a hotfix to resolve it, but try explaining that to a customer !!!
Hope these help.
Regards
Sean

How generate a crystal reports layout for Batch Report

Dear Experts,
I want to create a crystal reports layout for Batch Report that appears when printing Delivery Note.
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{ODLN.DocEntry} = {?DocKey@}
Kindly guide me in the above issue. Thanks.

I am using version 8.8 SP.00 PL.10
It is very strange that I cannot get the layout connected to the database as I have followed the same steps for all layouts. It all works fine until I get to the invoice stage and then I cannot make the connection.
(I dont need to worry about the sales invoice as this was provided at installation point by our vendor)

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When we were running Crystal Reports XI, we had to add the registry key "TruncateClippedFieldStrings" on our server, because text fields on Crystal Reports were overlapping rather than truncating. Now that we are on Crystal Reports Server 2008, we are having the same problem. Does anyone know if this same fix applies to Crystal Reports Server 2008, and if so, do I also have to change the Crystal Reports Page Server (which I don't see in 2008) and Crystal Reports Report Application Server?
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jeff

Hi,
Yes, it is there. Just need to click on the right link. Try this
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Regards,
Ken

Crystal Reports and SAP BW Connectivity for OLAP

Hello,
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Hello,
I was able to connect and create Crystal report based on Bex query..no connection problem there. But, reporting directly off infocubes, the server type "SAP Business Information Warehouse"(add server option in OLAP connection Browser) not showing up in list of values.
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Hi,
I wanna ask about How to add/create additional page in Crystal Report Layout SAP B1 ?
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Br,
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Hi,
In your report footer, set it to create a new page before it is printed (In 'Section Expert', select the Report Footer -> 'Paging' tab -> Check 'New Page Before' checkbox). Throw your Terms & Conditions into the Report Footer section.
If you already have a Report Footer that you want to keep, just split the footer into two sections (Right-click the Report Footer section -> 'Insert Section Below') and follow the same procedure for the newly created section.
Check this Link
http://stackoverflow.com/questions/9232239/adding-an-additional-page-to-end-of-a-crystal-report
http://www.crystalreportsbook.com/forum/forum_posts.asp?TID=18960
Regards,
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Error when running a report in Crystal Reports Server 2008

Received the following error message:
Error in File Relatorio4: Failed to load database information.
Or
Error
Failed to open the connection. Relatorio4 Details: [Database Vendor Code:
12154 ]
I'm trying to run a report Crystal Reports 2008 in Crystal Reports Server 2008.
I use the native driver for Oracle (Oracle Server).
Any help would be appreciated!

Hi Vilari,
Do a small test to test your connection.
-Right Click on desktop ->
Create new text document->
Save as test.UDL->
double click and test connection by selecting driver name,datasource name,user id and password.
Click on Test Connection.
It should be succeed.
Database Vendor Code is the error returned by the database client/server.Its not a Crystal Report Error.Check Microsoft's web site for more info on what that error means.
Likely the client has not been in stalled or configured or both.
Also check that proper DSN is configured or not.
As you are using Oracle make sure that a TNSNAMES.ORA file exists and is in the proper place and accessible. See the operating system specific manual for details on the required name and location.
Check to see that the service name exists in one of the TNSNAMES.ORA files and add it if necessary.
Make sure there are no syntax errors anywhere in the file. Particularly look for unmatched parentheses or stray characters. Any error in a TNSNAMES.ORA file makes it unusable.
Hope this helps
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Crystal Reports Server 2008 trial install - unable to log into CMC

Hi,
I have been looking for a way to host my existing Crystal XI reports on our in house web application rather than using a thick client application with cview. I was told that the options were Crystal Reports Server 2008 or Visual Studio 2008. I have downloaded trials of both and am currently testing.
After installing Crystal Reports Server 2008, including MySQL DB and Tomcat web server, i am unable to log into any of the applications with the error that:
Error: Server SCOTTPC:6400 not found or server may be down (FWM 01003) null
After seeing this i checked the services on my test machine and found that the Server Intelligence Agent was not started. So i tried starting it and recieved the generic windows message:
Service on local computer started and them stopped. Some services stop automatically if they have no work to do ... etc
After multiple reboots and reinstalls i am still unable to use any aspect of the application as i am unable to log into the CMC as the server is down. Now i am new to Crystal reports and web servers so have a very limited knowledge of whats going on here - i am primarily a DBA. From what i can tell MySQL does not even appear to be installed but i cannot be sure.
Any suggestions?

ok... after research it seems a DSN has not been created.
Also when trying to start the server intelligence service i see the following in the application event viewer:
[Node Name: SCOTTPC]
[User Name: SYSTEM]
Server Intelligence Agent has failed to initialize because the bootstrap file C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\_boe_SCOTTPC.bootstrap is missing information about the CMS cluster. Please restore your bootstrap file from your backup.
i have recreated the bootstrap file but still get the same error.
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Crystal reports server 2008 VI questions

I aplogixze if I am asking many questions in the same thread. If so please let me know. and I'll create seperate threads.
Questions with Crystal reports server 2008 VI
1. In my current VS2005 web application with CR 2008 developer I have done the following :
a. When the user selects a report it prompts for the database that is needs to connect. User could select Test or Live database
b. I could hide the export button for each report
c. Add the same report twice to the same folder under diffrent report descriptions
Could I do the same with Crystal reports server 2008 VI?
2. I have added a report that connects to the SQL server and also I set up the required ODBC for the report on the server. I could run the report without any issue.
When I add the same report to another folder in CMC or add a new report that uses the same connection, and try to run it, I get the following error.
I did set location and verify database in Crystal designer many times and added the report into CMC, but still it gives me the error.
However the first report that I added still works fine. For some reports it shows the parameter screen and when I enter them and click OK it gives the same error. I checked the logon information and they are correct. Reports work fine in Crystal designer.
error message:
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I assume that you have built your reports with the CR Designer 2008 V1. Try to open the affected report in the CR Designer and select Database->VErify database and save it back into the repository. Does it work?
Regards,
Stratos

Crystal Reports Server 2008 - Jobserver fails!

Hi,
I've just installed Crystal Reports Server 2008 V1. With the server specs listed below:
ESX VMWare Server
OS: Windows Server 2003
RAM: 4GB
DISK: 20GB FREE
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Only after rebooting the Jobserver, will the 'stuck' jobs be processed. This is getting kind of irritating and unacceptable. Anyone has any solutions to this issue that i am facing ?.
Really appreciate any help!
Also, my event log shows a couple of errors and warnings which i will add below:
Event Type:     Error
Event Source:     BusinessObjects_JobServer
Event Category:     Scheduling
Event ID:     45388
Date:          16/12/2009
Time:          2:45:31 PM
User:          N/A
Computer:     XXXCRS01
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Subprocess (Job Server Child) could not be started. Reason: Couldn't get IJob interface or writing IAudit: Pipe exception. Reason: jobserverchild (procreport, 0, Timeout waiting for Child [5724] to register ([120]seconds).
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Date:          16/12/2009
Time:          2:44:58 PM
User:          N/A
Computer:     XXXCRS01
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Edited by: Tan Ivan on Dec 16, 2009 8:28 AM
Edited by: Tan Ivan on Dec 16, 2009 8:30 AM

Hardware resources were NEVER an issue. We have quad core boxes with 2 processors, no other reporting requests just sitting idle and we see this. We now installed SP3 for XI 3.1 and still occasionally seeing it. RAM
We found that if the CMS or the Job server are restarted (we tested this with CR, Webi, Deski) all use the same code to process jobs so it makes sense.
SAP told me to add the -type outproc on ALL job servers. I tried this, I haven't had pending jobs yet on XI 3.1, but doesn't mean it doesn't happen anymore. We only randomly saw this due to our activity on the boxes.
It's one main pressing point for us to move to XI 3.1 Sp3.
By adding this switch we were told it won't re-use any jobserverchild.exe's. It will only create and close new ones used for the request.
We saw our pre-spawned go way down, so it looks like it doesn't pre-spawn any after putting this switch in the command line of the job server.
I still have a case open on this issue. I am waiting for it to appear it's head.
We noticed that it wasn't just Crystal, but all jobs pended. So I suspect what's happening is that something is losing connectivity, yet when I looked at the DB - it was saying active and running just like what we were seeing.
If we restart the CMS OR the job servers, either way they worked after that. I didn't have to do both so that seems like something is losing connectivity to the CMS.
One might say the one point of failure might be the CMS...since all other job servers are having issues. However, all on demand jobs were running fine, even against samples.
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Edited by: Mike Kostuch on Oct 26, 2010 9:02 PM

How to get past Crystal Reports Server 2008 Linux install error

Hi,
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Crystal Reports Server 2008 Setup
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Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct information.
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Hi Jet,
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Please help with my crystal reports server 2008 trial setup

Firstly, if this is in the wrong section feel free to move it. I find this forum is to big to find the information i need, in fact trying to find anything i need on this website is almost impossible. So far not impressed with SAP at all! we download a trial and when we have problems nobody can support us and we have to post in the forums for answers, which i find disgracefull to be honest. So this post is my last attempt of finding the answers to my problems or we are going to forget crystal reports server for good! I was also told that if i wanted help setting this up then i would have to pay, thats not how things usually go when we download a trial of any software!
Anyway, rant over!!
Right, we have windows server 2008 and have installed crystal reports server 2008. So far all i have managed to get working is the reports themselves which run and schedule fine. The dashboard and business views are so confusing i just dont get it at all, the manuals dont help either becuase they are rubbish basically. But my first problem is trying to get windows AD authentication working! easier said than done. I have spent 4 days trying to get it working but nothing is happening. this is what i have done so far
Set up all the options in the CMC to enable AD authentication, mapped a few groups one of which i am a member of.
Then i setup the krb5.ini file like below (removed my server name and domain name)
[libdefaults]
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[realms]
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com.businessobjects.security.jgss.initiate {
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i have gone round in circles for days following the instructions, and nothing is happening
Also i dont see any usernames within the groups i have mapped , am i supposed to see any? am i supposed to add them manually?? if so, whats the point in that?
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Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
There is also another error message i get, which isnt coming up right now but it says somthing along the lines of could not authenticate at this time (FWM 00005)
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Hi Roberto,
With the changes when SAP took over BusinessObjects the support packaging also changed. It's the way it is now but we are moving to and giving as much options as we can. SAP works on the Self Serve practice. the info is available but you have to find it, which is another thing we are working on to improve for BOE/CRS.
Best place to start is in the CMS link off the start menu, You'll find the Admin Guide and Setup/Configuration Guides. You can also find all of the latest info and updates to those guides from help.sap.com then click on the SAP BusinessObjects tab along the top and then on the left click on All Products and then filter on your version.
Once the Firewalls and Domains and your CRS Server is added to the Trusted Domains and ports opened to allow CRS to talk to the DNS Server CRS will begin to load all of the users into it's User Mappings. You still have to add each user or Group of Users but they will be available. Documents does describe how to....
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Thank you
Don

Error encountered during generation of default Crystal Report Layout

Hi Experts,
I am currently encountering an error on a particular workstation during generation of a default crystal report layout. Is there any SAP note for this or did someone encountered this error already?
Details:
SAP B1 8.81 PL:06 (I think its not a patch issue since the error is occurring on a particular workstation)
Windows OS: Windows 7
Actions Taken:
Run CRRedist2005_x86
Run CRNET11WIN_EN_200403
Run crnet11win_en_sp1
Run crnet11win_en_sp2
Regards,
Zeus

Hi,
Check SAP note regardless of version and PL.
1529682 - Crystal report not displayed in Windows 7 OS
1668274 - Print Draft with Crystal Layout
Thanks & Regards,
Nagarajan

New Crystal Report Layout 2008 for Checks for Payment

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