New CS6 freezing when opening

I just loaded CS6 on my Windows 7 computer.  It worked fine yesterday, but today every time I open it it freezes up and does nothing.  No error messages appear, it just sits there.  I can't click on anything.  Should I remove it and reload it?
Thank you so much,

I am sorry, that link sends me to something about After Effects.  I went down the page and didn't see anything relating to my problem, or Photoshop CS6.  I don't know what respective folder you are referring to.  I have only set a few preferences in CS6 because it started freezing up and there has been nothing I could do.
I guess I am still in need of help, or at least an explanation of what the respective folder is.
Thank you
Carolyn

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