New customer for follow up contract

Question

Hello In some cases it’s necessary to change the customer id, for example one company buy another company thus the customer name changes. For this case we want create a new follow up contract for changing there the customer id and guarantee the comprehensibility. We checked this in the process, but in the SAP Standard it’s not possible to change the customer id. I know we could create a completely new contract, but in our business process is that impossible, because we manage about this contract a lot of technical functions at the client side. It would be a big work for our user to enter all technical function in the new contract and our clients wouldn’t also not satisfied because they couldn’t work a certain time with this function.  So it’s really necessary to create a follow up contract instead a new contract. Does anybody have some ideas how we can handle the process? Thanks in advance. Best regards

Answer 1

Hi Siray,
yes, I assigned our custom change process to our contract type - see below.
Here a short overview what I did in the customizing:
Transaction: Define Change Processes
For the further customizing I use following change process:
Transaction: Determination of Target Transaction Type in Change Processes
Transaction: Assign Change Process IDs to Transaction Category
WebUI - change process
Error message:
Which customizing is here wrong?
Thanks and regards, Jasmin