New Customer Very Slow BB Speed

Hi,
Im looking for some help with my broadband speed, the technical help in India don't seem to be very knowledgeable.
When signing to BT I asked what speeds I could hope to achieve, I was told between 5-8 which I was very happy about as iv just moved into a new build house in a small village.
I work from home from my PC so its vital to me to have a good connection to work from. I arranged the whole move around the date they gave me for the engineers visit to install the new physical line. Which was booked over a month in advance, only to be cancelled by text the day before I moved in @ 6pm on a Sat.
A month later I finally have a line installed with a pathetic 0.8 connection, more dial up speed than broadband!
After a lot of phone calls to the tech department im now being told my line should receive 3.5 meg not the 5-8 meg I was told by the sale department.
If I could get 3.5 right now I would be over the moon, never thought I would say that. Iv left the BT hub on now for ten days and my speeds have gone down from 1.2 to 0.8 and im finding it impossible to work with these speeds.
Iv tried to test my speeds with the bt speed tester site but it wont let me, I get an error (Sorry, we can't run the test for your number at the moment. Please go to the download speed check.) So I have been using speedtest.net
The test are done with a i7 16gb rig, using ethernet cable to the bt hub, the hub is connect to the master socket with the filter supplied by bt. There's no home phone connected and all other wireless devices are disconnected.
Iv asked neighbours and other people in the village what speeds they are receiving and im told between 3-7meg so im hoping something can be done to increase my speed??
Any help would be much appreciated.
Thanks

Sorry James, didnt see that, heres the full details.
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
0 day, 00:16:30
Downstream:
1,248 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
6.1 dB / 20.0 dB
Line attenuation (Down/Up):
62.0 dB / 31.5 dB
Output power (Down/Up):
17.3 dBm / 11.9 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
15 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
6 / 0
Error Seconds (Local/Remote):
0 / 0

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Options
on 28-10-2012 12h38
ROUTER STATISTICS
System Up Time: 0:08:24
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up TimeWANLANWLAN
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27.1 db
15.7 db
16.3 db
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