New Damaged Macbook air.

My Macbook air arrived yesterday damaged. I tried the 1800 - MY- APPLE and the 1800-676-2775 numbers but they said phone back between 8.00am and 8.00pm....well it is 9.00am here in the east in Toronto and no help yet. I tried the USA numbers and the same reply.
Help would be appreciated.

alan7 - there is absolutely no point calling AppleCare in the USA as they cannot help you anyway. You must deal with Apple in Canada - service and support is not international, but is native to each country.
If the 800-692-7753 number is not picking up, try calling the nearest AppleStore (there are four in the Toronto area, so I don't know which one is closest for you).

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Damaged MacBook Air - Price?

Hello! I have just bought a new macbook air in sept. It has water damage to the Logic board and Battery I wanted to sell it off for parts seeing as my insurance covered a new one, what is a reasonable price to ask for a damaged macbook air? Im not really knowleagble about how much parts would go for. Any help would be great! thank you in advanced.

John Galt wrote:
$0
I'd be willing to buy the OP's computer
Seems a tad expensive, though

HT1386 When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?

When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?

There is no Info tab in Mavericks
if you use OS X v.10.8.5 or earlier. If you use OS X Mavericks v.10.9 or later, your contacts, calendars, and other info are updated on your computers and iOS devices via iCloud. For more information, see iCloud Help at icloud.com.
iTunes 11 for Mac: Sync contacts, calendars, and other info with iPod, iPhone, or iPad

How can I restore files from my old iMac to this new purchased MacBook Air? I am using time machine backup in my old imac.

How can I restore files from my old iMac to this new purchased MacBook Air? I am using time machine backup in my old imac.

Hi,
Try Target Disk Mode
OS X Yosemite: Transfer files between two computers using target disk mode
There is also Migration Assistant.
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I have taken my 750GB HD out of my 17" MacBook Pro and put it into a 2.5" USB to SATA enclosure but can't get it to open up on my new 11" MacBook Air. Any ideas please.

I have taken my 750GB HD out of my 17" MacBook Pro and put it into a 2.5" USB to SATA enclosure but can't get it to open up on my new 11" MacBook Air. Any ideas please.

Have you installed the recent update?
There are some issues with Apple USB 3.0 ports and some devices.

What information is sent to Apple upon the start up registration of a new (2012) macbook air?

My sister is a bit paranoid and i assured her she doesn't need to worry about being stalked or what information is sent to Apple upon the start up registration of a new (2012) macbook air?
(name, phone number, serial number, address, etc..)

sorry miss typed that. actual question:
My sister is a bit paranoid and i assured her she doesn't need to worry about being stalked or tracked by big brother or anything like that, but i was acctually wondering what information is sent to Apple upon the start up registration of a new (2012) macbook air?
(name, phone number, serial number, address, etc..)

New to Macbook Air. Screen suddenly expands to 4-500% for no apparent reason. Have to use back arrow to return but lose what I've been typing. What am I doing to cause this?

New to Macbook Air. Screen suddenly expands to 4-500% for no apparent reason. Have to use back arrow to return but lose what I've been typing. What am I doing to cause this?

Next time you want to put your iMac screen to sleep, try switching off the Magic Mouse, wait for the notification to come up on the screen telling you the Magic Mouse has been disconnected, wait for it to disappear then press the keyboard shortcut to put the screen to sleep. See if that helps and we'll go from there. If that doesn't help, can you just say wether the screen always turns back on the same time every time?
Hope that helps
David

Can Adobe Reader damage MacBook Air?

Can Adobe Reader damage MacBook Air?

Thanks, I have posted a couple of questions that I feel were a little dim and in fact one got a less than nice reply so I suppose I am a little embarresed to ask questions when I read the comments from you experts. But we all have to learn and I am sure you guys were less knowledgeable at the start. Hope for me yet !!!!
I did enjoy your "milk" comment. A nurse spilled a cup of tea on my Air when I was in hospital and the "M" key stopped working. Kept using the computer then suddenly after about a month the key started to work again. Shows these Mac's are tough.
Now that I feel a little more comfortable about asking, can you help with another issue I am having. When I try to download files from the internet they come in a file with everything in what looks to me like code. I therefore don't know how to install them. This is why I asked about Adobe Reader as I uninstalled it on Saturday and today have the download problem. Could A.R be the reason do you think?
Sorry for the long reply and as my wife always says "I talk to much" There I go again

How can I transfer songs of my iPod to a new Apple Macbook Air without losing songs?

Got a new Apple Macbook Air but now need to transfer songs from Ipod4 to MacAir, is this possible without losing any song?

See:
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If you get a new 2013 macbook air does the laptop come with os x mountain lion?

I have a new 2013 MacBook Air and i was wondering if my laptop came with OS X Mountain Lion????

It should. To check click the Apple logo in the menu bar (top left) and select "About This Mac"
If the OS X version shows 10.8 then you have Mountain Lion.
If you don't have the Mac yet then the new one you buy will have Mountain Lion on it.

Endless Boot loop on the new 2011 MacBook Air

Has anyone experienced the Endless Boot loop syndrome on the new 2011 MacBook Air?
Mine is the 13" 4/128 model.
Tried the SMC reset but to no avail!
Am I the first one on earth?
Please help, Apple world!

It's not a hard core gaming rig, but it plays all the FPS games I like, quite well. It handles hi-def video, just fine. I use it for Photoshop, and it is quite fast. For web browsing, it has no equal. The 2010 maxed out 11" would do it all, except for some hi-def video (1080P), which it would stutter. But my new 2011 maxed 13", is perfect for video (1080P=no problem).
I really don't think a MBP will give you as much, on a daily basis. It (the MBP) has only a few advantages, and except for the built in optical drive (which you can still go external, if need be), none of the advantages you will miss even slightly.
I think the MBP would only serve me, if it spent most of the time deskbound, but I would still need an SSD. Once you have had an SSD, you can't go back. Then, you would have a really pricey MBP.

New (3mo) macbook air screen goes black and sometimes won't come back on after I unplug it from the power cord. Any ideas why it is doing this? Sometimes I have to hold power button for 10 seconds for it to shut off then back on.

New (3mo) macbook air screen goes black and sometimes won't come back on after I unplug it from the power cord. Any ideas why it is doing this? Sometimes I have to hold power button for 10 seconds for it to shut off then back on. Sometimes holding the power button for a second is enough for it to come back on.

I took it to the Genius Bar, and they identified it as a hardware issue. Just got it back today. Parts replaced were:
620-5629 Display Module — Symptom: Distored/blurred/focus video issue
605-3284 Top Case with Keyboard — Symptom: specific key(s) do not work
So far so good. I'd suggest taking it in and not trying to work around it — it's a rare hardware issue (given the number of threads about it) and should be replaced.

New 11" MacBook Air and U-shaped spacebar key?

I just received my new 11" MacBook Air and today I noticed that the spacebar is kind of warped. The two ends are raised a little higher than the average key and the middle of the spacebar is lower. Is this common? (for those of you with new 11" Air models.)
-John

Visited the Apple Store. Turns out the key was fine. The metal stabilizer bar under the key was bent, and the key is so thin and flexible it bent with it.
The Genius popped the key off (no small feat, they have a lot of snaps and parts under there) and straightened the bars out. Now it's perfect.
=)

How can I get my new 2012 Macbook Air to recognize my LG usb optical drive

I am attempting to install software on my new MacBook Air 13", with my LG Portable Super Multi Drive. It works perfectly on my MacBook Pro, and other macs, but when I plug it into the USB port of my new MacBook Air, it spins, acts like it wants to load the disk, but it doesn't !
Any thoughts on how I can get this to work?
Thanks,
Steve

For it to show on the desktop check on Finders menubar. Finder > Preferences > General > check CDs DVDs and iPods. Do the Same in the sidebar tab if desired.

How do I restore from a 1tb time machine backup to a new 500mb MacBook Air?

I plan to replace the dead 1tb iMac with a 500mb MacBook Air plus external hard disk.
While I wait for my new machine to arrive I can't look at my backups, but will it be simply a case of removing substantial folders of data fom a backup in order to create a backup of the appropriate size?

I did this by using a second external hard drive because I knew I'd never pare down my 2GB of data to a 256GB MBA SSD. But you may be able to do it without the second drive.
Without a second drive: this may work depending on your circumstances. When you migrate you can select individual accounts and folders but your choice to migrate applications is all or none. So if you can select individual folders and your apps (and I assume you want to migrate your applications) and get it to fit you are fine. Make sure you select your Library folder no matter what. Once you've migrated you can delete additional files and some applications you don't want/need and you can always come back later with TimeMachine to restore selected files and folders.
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New Damaged Macbook air.

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