New Dell XPS 8300 taking forever for initial start up

Right out of the box and it has been an hour. Screen is black, harddrive light flashes but more timed than random.

Make sure the drive isn't set to Master/Slave. Make sure it's on Cable Select (CS). That might be the issue here. Or, if your primary drive is set to Master, set it to Slave.
Good luck with that! You got some diagnosis ahead of you! Fun!
I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
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  • HT1473 I can't find a pull down for authorize my new Dell XPS computer with Windows 8 in the itunes store like support said to

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    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
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  • New Dell XPS PC 03/27/11

    So i bought this new Core i5 8300 Dell desktop a few days ago (march 27), this model was affected by the sandy bridge recall. I asked in the store if it still had the issue or not and they couldn't tell. I took the risk and bought it, i called dell support and they said that all new models are unaffected, but when i opened the box there was a sticker that said "JAN 14, 11"... so now i don't know what to think, how can i be sure that my machine don't have this issue ? I appreciate your help. Thanks.
    http://www.bestbuy.com/site/Dell+-+Studio+XPS+Desktop+/+Intel%26%23174%3B+Core%26%23153%3B+i5+Proces...
    Solved!
    Go to Solution.

    CamGram wrote:
    Please, don't assume that your computer is okay.  I bought a Dell XPS 8300 with an Intel Core i7 on March 20th.  My assumption was that it would be okay because Best Buy took this computer off their website once the Sandy Bridge problem was identified.  When it went back on their website I thought that they had the "fixed" computers.  I was wrong.  I checked with Dell today (my manufacturing date was December 28th) and they said that my machine was affected.  They offered to send out a technician to replace the motherboard.  I called Best Buy to express my extreme displeasure and was told that they would replace my computer.  The problem is that I have extensive Photography software downloaded on my machine...Photoshop, Lightroom, Topaz,Nik Efex, On One, etc. etc.   So....I asked if the Geek Squad could reinstall my programs for me.  The answer was an unequivacable "NO".  I was offered a 50% discount on some kind of Geek Squad service plan.  I do not understand why Best Buy still had the "affected" machines on their shelves.  They were well aware of the problem.  I am very angry that I bought an $1,100 machine and get this kind of service from them.  I will never ever buy another product from Best Buy.
    My question now is....should I exchange this computer for a new one and go through the painful process of uninstalling and reinstalling all of my software or should I just accept Dell's offer to replace the motherboard?
    If I were in your position I'd go with the Dell offer.  That way you can keep your software with minimal hassle.  However, it's inexcusable that Best Buy sold an affective machine that late in the game.  I don't know why this happened.
    Another option would be to image the drive to a backup drive then do a full machine exchange - but keep in mind the image will likely fail to work properly if restored to a different type of machine than an XPS 8300.
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  • . . . was wondering: Would you happen to know if, Adobe CS5 Design Premium in compatible or incompatible with MS WIN8.1? I bought a new Dell XPS 9530 -- with NO CD drive. I copied my CS5 install disk to a Flash Drive, then ran the "install" on my new

    . . . was wondering: Would you happen to know if, < Adobe CS5 Design Premium > in compatible or incompatible with MS WIN8.1? I bought a new Dell XPS 9530 -- with NO CD drive. I copied my CS5 install disk to a Flash Drive, then ran the "install" on my new computer. I had the ownership S/N, so-o-o-o, CS5 installed and "seems" to respond well. PROBLEM: PhotoShop. The Menu Bar, the Commands, the Tool Bar, the Color Palettes, and etc., etc., are all real small on my display -- I would estimate they are about 1/3 of the normal size. Same problem with Illustrator. I've made all the Screen Resolution and Print-Size settings and nothing remedies the small display. (My working page is fine; it's just the display that is REAL tiny!!) Can you help me? Do you have any suggestions for me to try? Should I re-install from the internet? Am I forced to upgrade my application? I appreciate any comments you might have. Thanks. -- Dennis

    @saratogacoach,
    The key log entry is the following:
    Feature: Microsoft_VC90_CRT_x86_
    Action 10:31:26: PublishProduct.  Publishing product information
    [    5888] Thu May 06 10:31:27 2010   INFO
    .An error occurred during the installation of assembly  component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80073712.
    Action  ended 10:31:27: InstallFinalize. Return value 3.
    First, see if this hotfix maybe applicable to your system
    http://support.microsoft.com/kb/946927
    or this one:
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  • TS5376 Have new dell xps system and cannot install I tunes: "Apple Application Support was not found"...Error 2 (Windows error 2)....any ideas??

    I am having tremendous difficulty installing I Tunes onto my new Dell XPS (Windows 8). First it downloaded but my library wasn't there and it would not recognize my ipod.
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    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
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    Does it install properly for you?
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  • New Dell XPS 15z

    Does anyone know when the new Dell XPS 15z will (or if) will hit Best Buy?  Was looking at the first generation XPS 15-1031AAL, but the newer version looks a lot slicker!  Think I will wait for the new one if it is to be realeased soon...

    If you check similar posts, you'd see that no one knows when these will be available in Best Buy.  So, your answer is "No, no one knows when they will be available".
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  • Why is it taking forever for my MacBook pro to start up?

    It is taking forever for my MacBook pro to start up. It's been on the screen with the grey apple and the spinning icon for about 20 minutes now. I tried holding down the shift button when powering up to reboot in safe mood but that is taking forever as well. Any suggestions?

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    Reinstalling Lion Without Erasing the Drive
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  • NEW DELL XPS 15!!!!!!!!

    Hi im abdo from egypt,,,,,,my uncle will travel 2 USA in 11/8/2010 and he will buy a(DELL XPS 15) laptop 4 me,,,,he will buy it from best buy,,,but  new XPS series is not available in bestbuy stores now,,,,so please confirm me when the new XPS will be avaialble in best buy,,,i hope it will be available next 2 weeks!!!!
    I really appreciate any help you could give me.
    thx
    Solved!
    Go to Solution.

    thanks NOKIA for your reply but do u mean i cant know when  it will be available?

  • I want to move a PSE 5 catalog and photos from an old Dell Dimension desktop to already installed PSE 13 on a new Dell XPS. Can it be done?

    I want to move a PSE 5 catalog and photos from an old Dell Dimension desktop to already installed PSE 13 on a new Dell XPS8700. Can it be done? If so, how? Link to any clear cut instructions?

    Hi,
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  • I'm trying to download maps of the ranch but its taking forever for it to complete. says its enhancing map detail. how long is this going to take????? I need these maps up for work.

    I require google maps of the porperty we manage to do my job I purchased the ifarmer app to help organize and keep better track of details in equipment logs and cattle records. I'm trying to download maps of the property and its taking forever. it says it is "enhancing map detail" but its taken so long the ipod falls asleep and I don't know if that makes it take longer. I also can't do anything else on the ipod until it is done downloading. Is the amount of time its taking to download this map normal????

    Great
    Ok so this is what you need to do:
    You need to put it in DFU mode:
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    Connect the iPhone to your computer and launch iTunes
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    Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected
    When you are in DFU mode your iPhone Screen will be completely black
    Even though the screen is black, that doesn’t mean the device can’t be interfaced with either iTunes or a custom firmware client (for jailbreaking, etc).
    Remember that if you see the restore logo, itunes logo or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode. Again, DFU mode is signified by having a completely black screen on the device. If anything else is the case, repeat the steps above until you enter into DFU mode successfully.
    Now you can restore - once restore is completed the Exit DFU mode
    Exit DFU mode on iPhone
    The simplest way to exit out of DFU mode is to hold down the Home and sleep/power buttons on the iPhone while connected to iTunes. Then just hit the power button as and this should reboot the device as usual.

  • TS1702 Why is it taking forever for facebook to update on my iphone

    Why is it taking so long for my apps to update or load on my new iphone?

    I can not see you cant read?????
    You wont find support here. Go talk to Facebook.

  • I have been trying to attach and open files on iCal.  One minute they will be there, and the next they are gone.  Also, it seems to be taking forever for the file to even be opened after downloading it.  Is there a way to correct either of the problems?

    I have been attaching the files using my Mac, but when I go to look at the file on my iPad (to see if others are able to view the attachment) the attachment is either gone or will not open.  It is taking more than 24 hours to have an attachment ready for others to view, and even then sometimes iCalendar shuts down.  How can I fix this? Note: I will go back into iCloud on the web, and the document has sometimes vanished.

    Hello JeenC,
    I found an article with steps you can take when you experience issues with attachements on your iCloud calendar. 
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    iCloud: Using and troubleshooting Calendar attachments
    http://support.apple.com/kb/HT5373
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • TS1424 Why is it taking forever for an installed CD to import to my iTunes library?

    Why is it taking so long for me to import a CD to my iTunes library???

    http://support.apple.com/kb/HT3603

  • Dell XPS 8300 & AMD Radeon R9 270x

    Hey there Dell Community! This Christmas I received a Radeon R9 270x to replace my AMD Radeon 5700 HD Series.
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    I do not quite understand why my computer will not work, and why there have been no recent BIOS updates. 
    Is there anything I can do to get this graphics card to work? I am very disappointed that I cannot use my computer after a family member spent a large sum of money to get me a christmas gift.
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    Dell OY2MRG Motherboard
    8 GB RAM
    Windows 7 Home Premium
    The graphics card I received is a Diamond Radeon R9 270x
    If someone can help me with some troubleshooting, or give any suggestions in what I can do, I would be greatly appreciative. Thank you.

    I see... I'm going to buy a new mobo and PSU today and chuck them into the box. Hopefully that will fix the problem. If not, might have to get a new case too.. Lol

  • I am setting up my ipad and it is taking forever for the wifi stage to finish, i am setting up my ipad and it is taking forever for the wifi stage to finish

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    It took me less than two minutes for the iPad to find my WiFi network when I updated to iOS 5 - which is basically the same process that you are going through now.
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