New Deskjet 3520 - print has changed to draft quality now I have changed connectivity of printer

Hi,
Hope that you can help me
I have a new Deskjet3520 printer. It was working well via USB connection and I was happy with the prints that came from it
I have now connected now via wireless connection.
The system did all the hard work and I was very impressed with how easy it was.
However, I now have a problem, I have printed off a sheet of text that is all black text with the email address part in blue.The prints are coming out as if in draft format - pale grey with the blue portion coming out pale pink!
I haven't changed any settings, just trying to print off text.
Just tried it agin and now thgere are just faint markings on the page
I have checked the setup and it is definately set for colour printing and NOT for draft
I only purchased the printer late December and it has HP inks
Can anyone help me please?

It sounds like the Deskjet 3520 has developed a print quality issue. It doesn't appear that the printer has begun using a draft mode, but instead has most likely gotten some ink dried up in the ports of the printhead for the unit.
Have you tried running the Clean Printhead utility in the Setup menu of the printer?
Follow these steps to run an automatic utility to clean the printhead.
Load letter or A4, unused, plain white paper into the paper tray.
On the product control panel, press the Down Arrow ( ) to select Settings , and then press OK .
Press the Down Arrow ( ) to select Tools , and then press OK .
Press the Down Arrow ( ) to select Clean Printhead , and then press OK . The product cleans the printhead, and then prints a test page.
I would advise running 3 levels of the clean printhead utility. Also try performing an ink system reset to this unit. It may have some ink on the electrical contacts causing the printer to not communicate properly with the cartridges. For information on how to perform an ink system reset click here.
As well, there are additional steps for a print quality issue found here. Let me know how it goes.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

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