New Desktop Manager won't allow me to delete device photos

Hey there,
I am using the new 6.0.0.40 Desktop and I am SO frustrated with it. In the old version, I could delete photos from my device using Roxio. In the new Desktop, I can't figure out how to delete photos from my 8330. If I click on a photo, I can't delete it individually and I definitely can't select all of them, which means I can't delete all of them either.
I can delete one photo at a time using my BB, but I would prefer not to manage my BB shutterbug habit one photo at a time.
Help! How do I delete photos now?
Char
Posted in the BB Forum by a cool, techie Arbonne consultant.
Solved!
Go to Solution.

Hey Cmillington,
Welcome to the BlackBerry Support Community Forums.
In BlackBerry Desktop Software, hook up the BlackBerry to your computer and enable mass storage mode.
Click on Pictures on the left side, and then right click on any picture and select show in explorer. By doing this, you can select multiple pictures and delete multiple as well.
Hopefully this information helps.
-ViciousFerret
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Sco123 wrote:
Sorry for the long post.
Sco123.
Then let me counter with a short reply:
www.blackberry.com/btsc/KB10144 .
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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(Here's what SpawnMod said to do and I did it all)
http://www.blackberryforums.com/rim-software/169912-desktop-manager-windows-7-a.html
"For anyone having the issue with Desktop Manager stating "Before you begin, verify that your current BlackBerry device is connected to your computer", this may resolve your problem (it worked for me even with Bluetooth):
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Hi and Welcome to the Forums!
Here is the list of troubleshooting atricles...hopefully something will be useful. However, I've no idea if the other advice you took will do harm, good, or nothing.
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
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KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
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Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these. Also apologies if any are not presently available...RIM takes them up and down at will as they revise things.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

New Desktop Manager won't allow me to delete device photos

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