New Desktop Software is asking for password - which I don't think I ever had now can't use phone either
After downloading the new Desktop Software, it won't allow my BB Curve 8520 to connect w/o a password - I do not believe I ever had a password on my desktop software and it is threatening to delete my data if I don't enter correct password ;;;
also now I can't use my phone because the same message is coming up on my phone asking for a password - I did have a password on my phone but that password is not working for the desktop software and now I can't use the phone password on the phone - it is asking for some other password which I don't have -
is there some way to have the password sent to me - I don't want to loose the contacts and other data on my phone and the Desktop
Hi,
Just make sure you are typing the right password when DM ask you for it. What I mean is that if your password include numbers you must type in the corresponding letter on your computer keybord...
It's is a common mistake...
Now, is your phone asking you for your password or for a SIM card PIN? If you entered your password too many times as the phone was asking for a SIM card PIN it is probably asking for a PUK (sometime called a personal unlock key). Call your service provider tech support, they are the only one that would have your SIM card PUK to help you...
Until you reach them you can always remove your SIM card (assuming that's your problem...) to be able to use the phone (assuming you're in North America on a CDMA network...).
Hope this helped, have a good one!
Gilles
Similar Messages
-
during restoring from backup, itunes is asking for password, which password i need to enter, please help
The passcode you established when you elected to encrypt your iPhone backup.
-
When trying to get new messages, keep getting asked for password and then get "operation couldn't be completed. (MFMessager error domain error 1032)-Why?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Gmail accounts in new 6 plus continually asking for password
Gmail accounts transferred to new 6 plus continually ask for password; how to remedy?
Google for:
setup yahoo plus mail on iphone
and see if you can tell what you are doing wrong. Sometinmes it is easier to delete the account from the iPod and reenter the settings rather than trying to find the error. -
Cannot receive mail. Asks for password which I haven't needed for 4 years and don't remember. How do I change password?
Wondering if your ISP or mail provider is to blame. Have you tried to call them?
-
I try to restore my computer it ask for password ,but i never set up the password so how i know that password (maybe it was set up by hp company)?Please help me if you know that password. Thanks a lot, have a good day.
Tried that just said cant connect to iTunes Store which was different.
-
HT201363 my ipad went on update and now asking for passcode which i don't know
my ipad went on update and now asking for passcode whcih i don't know what should i do now to start operating
Hey sunny1008,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
Help. I just got a new iPad 2 and set up sync with iCloud and no password. Now asking for a password and I never set one up. What password does it want: iTunes, iPhone (no real password there either). Tried as many passwords as I could think with the iPad locking me out since I don't have the password! Would like to use the iPad but can't get on to try it.
Thanks.
DesparateSo I guess it will only be new apps that I download that are allowed to give me their updates while 13 updates wait for me on an ID I can no longer access.
Yes... sorry.
In the future, if need be, you can re download your purchases for free > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Good rule of thumb is to back up your purchases regardless > Mac App Store: Backing up your app purchases -
I had completed a back up from my old 3G phone onto itunes to then restore the info on my new 4S, however as i attempted to restore the previous back up onto the new phone it asked for a passWORD (not passcode), but it doesn't accept the password i use with Apple ID to log on, so when would i have set this password? When i first ever set up my phone on itunes? wouldn't it be the same as my Apple ID password?
Thanks. I messed up with my husbands iphone because I was told the wrong thing. Now everytime I sync his phone it makes it look just like the other phone I had. Do you know how I can fix taht for his phone? Any settings I can turn off that will prevent all of my apps/contacts, etc from auto populating his phone?
-
New Dashboards 4.0 ask for passwords while editing old xlf version
Hello,
While trying to edit an old xlf in the new xelsius version (4.0) the solutions is asking me for unprotect sheet and is telling me to put a password that I don't know. Why is happening this? How is the best way for editing old xlf versions. I thought I have to open the xlf and save it with the new version.
Thanks
Regards
SUIf you need to increase or decrease the size of fonts and other elements in the user interface and web pages then you can increase the String pref layout.css.devPixelsPerPx from 1.0 to 2.0 in 0.1 or 0.05 steps to see what works best.
In current Firefox versions this pref is a String value parsed to a float and allows to fine tune the dimensions of all elements (user interface and web pages) more precisely.
See:
* http://kb.mozillazine.org/about%3Aconfig
If you need to increase (or decrease) the font size on websites then look at the NoSquint or Default FullZoom Level extension.
* Default FullZoom Level - https://addons.mozilla.org/firefox/addon/6965
* NoSquint - https://addons.mozilla.org/firefox/addon/2592
* Theme Font & Size Changer: https://addons.mozilla.org/firefox/addon/162063/ -
I have an ipod and had to change my internet provider. because my previous apple id was part of that providers email I had to change my apple id. Since that time I cant update my ipod because it pops up with the old apple id and password which is no longer valid. How can I get the old apple id/password off the ipod and update my apps
Hey cxl1234,
Thanks for the question. I understand you are experiencing issues after changing your Apple ID. To troubleshoot the issue, lets do the following:
App Store
iOS 6 and later: Go to Settings > iTunes & App Store.
- If you signed out before changing your Apple ID, sign in with your current Apple ID.
- If you're still signed in with your previous Apple ID, tap your previous Apple ID and tap Sign Out. Then enter your current Apple ID to sign in.
via Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
If the above did not resolve your issue, and the applications are available from your purchase history, let’s go ahead and delete them and re-download (this will download the latest version):
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
While updating the iOS 7.1.1 it is asking me for password I did enter the apple password it not taking it,,,,
Please helpEnter the 4 digit passcode that you use to unlock the iPad or if you don't use the 4 digit code, use the more secure password that you set up to unlock the device.
Bottom line is that you need to enter the passcode/password that you use to unlock your iPad. -
Unable to restore iphone, asking for password which it does not accept
Hi,
I am trying to restore my iphone. I get so far when its asks for a password but it will not accept it.
how can I restore my iphone without a password? I have lost all photos, contacts, apps and messages.
thank youHi, teenab77
Thank you for visiting Apple Support Communities.
It sounds like you are attempting to restore your iPhone from an encrypted backup and it is requesting a password. Here is a troubleshooting article that I would go through for this issue.
iOS: Troubleshooting encrypted backups
http://support.apple.com/en-us/HT203790
-Jason H. -
I'm installing a printer on a MacBook Air using an external DVD drive via USB. The computer is asking for my password to authorize changes to the system. I don't htink I ever put one on the computer and "admin" and "password" don't work. Is there a default password? Or a way to change a password that has been forgotten, wothout resetting the computer and wiping everything out? Thanks.
Many thanks. As it happens, I wen to the local Apple Store today for an appointment with a "genius". She helped me reset the password. And as I look at the screens on the page that you connected me to, they're the same as the genius used. So your suggesstion was right on the money, and now I'm all set. Thanks again.
-
Just bought the subscription which doesn't have a license serial number. Adobe keeps asking for it. Help?
Looks like it finally stopped as it sent me a message that do I want to keep using the trial or license. I hit license and all seems good for now.
Irving Greenberg
Attorney At Law
17 West Jefferson Street
Suite 100
Rockville, Maryland 20850
Telephone: (301)-309-9916
Fax: (301)741-4175
E-mail: [email protected]
Maybe you are looking for
-
Count of Work flow and dataflow in a single job
Hi, We would like to know the count of all the worlflow,dataflow which is present in a single job. Basically we want to know what are all the things are called in side the job and how many? Is there any way to acheive this by seeing the repositary ta
-
How can i find out the ftp server details from the soa instance.And i want to send the records to database,so where can i load the files,in which server i have need to load the files.How we can find out the server details to load the files from soa i
-
Number of digits of a Long value
Hi there, I want to calculate the number of digits of Long value. My first idea was to use Long l = 1010101101010101010L; int lLength = l.toString().length();is there a better way to do this? regards, Olek
-
Changing IP after Promote to DC
Hi i am prepare a Server with Win server2012 R2, and after that i need to send to finall client. the issue is: i am using here the range of ip 192.168.1.0, but on cliente it will 192.168.10.0 can install, promote to DC the server using the primary i
-
Modify luminance level based on existing luminance level?
Hi, Say I have an image where I'm attempting to extract a mask from and I've found that one of the channels will serve as a good starting point. Further suppose that I have found that I want to increase the luminance level of pixels in the range of