New Desktop software synching with my iTunes

i have a Storm 2 and a Macbook and downloaded the new software but it seems the same as the old. How do I upload my itunes library? Thanks for any help I am going to keep searching the website for help.

Take a look at this article
http://support.apple.com/kb/TS1538

Similar Messages

  • New desktop software synching problem

    Just tried to synch my Blackberry to my Outlook.  Got a message that Intellisynch was no lionger being used, there was a new program and I had to reconfigure the settings. After doing that the program went through the preliminary steps and has now been "Preparing synch review" for 39 minutes - but I'm not supposed to disconnect my phone...

    Hello,
    From a PC, you can install any OS package to a BB via this procedure:
    http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
    Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
    If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
    KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • New iPhone5 not synching with existing iTunes

    Hi everyone,
    I recently got a new iPhone and it is not synching to my current iTunes.
    What should I do?
    Thanks in advance!
    Liz

    Take a look at this article
    http://support.apple.com/kb/TS1538

  • New Iphone 5 won't synch with my itunes

    I just got a new iphone 5 and it won't synch with my itunes; it shows up in a seperate tab labeled "on this Iphone" and it also showed up as Cast's I phone when i first plugged it in; the only way i can put stuff on it is by manually dragging music to it and my itunes will be updated Hilary's I phone but it wont show up unless i manually drag it to this random tab; i am up to date on all my software on the phone and computer; please help this is so annoying.

    If "Manually manage content" is selected on the Summary tab there is no option to sync.

  • HT204088 How how can I synch my ipod + iphone music to my new computer? I get the same error  "my ipod or iphone is synched with another itunes library.An Ipod can be synched with only one itunes library at a time. What would I like to do Erase and Synch

    How can I synch my ipod & iphone music (purchased from itunes on my old laptop) to my new laptop? I keep getting the same message on my itunes on my new laptop: " The ipod/Iphone is synched with another itunes library. An ipod/iphone can be synched with only one itunes library at a time. What would you like to do - Erase and Synch or Transfer Purchases?" What do I do?
    A couple of other items:
    1) I am guessing Apple does not keep a history of all my music purchases? As I did not have my entire library backed-up anywhere, and relying on the music I have on my ipod and my iphone as my only source of itunes music....I have lost over 500 songs!!!
    2) I used to have an Apple account under another account name, and since have switched to a new account name. Is there anyway to find the history of purchases from my old Apple account name and transfer these over to my new account name and onto my new laptop?
    I hope someone can help, I am having a very difficult time trying to obtain answers. Angie

    The iphone/ipod is NOT a storage/backup device.  Not maintaining a backup copy is a big mistake.
    You can transfer itunes purchases from your iphone/ipod to your computer:
    Authorize your computer for all accounts and then click  File>Transfer Purchases

  • I had to change computers. Now when i plug in my ipod i get a message That it is synched with another iTunes library. It only offers the option to erase and synch with the new one. How do i find and get back to the original library

    I had to change computers. Now when I plug in my iPod I get the message.  My iPod is synched with another itunes library. How do I find and synch with my original.

    You need to Copy the iTunes from the Other computer or its Backup, to your New computer.
    Also, See here for...
    Download Past Purchases
    http://support.apple.com/kb/HT2519

  • New computer-keep getting iphone synched with another itunes library

    So here's the situation.
    I got a new computer the other day and put Itunes on it. I hooked my iphone up to it and authorized my new computer. Seemed like everything was fine, that was until I went into devices and clicked on music. I then went to synch music and then hit apply and get the whole "the device is synched with another itunes/library, do you want to erase the iphone and synch with this itunes library.
    I still have my old computer (Which is in pieces on the floor) and realized today that I didn't deauthorize it. Am I in trouble here?

    As far as your iPhone is concerned, it is a new iTunes Library. Let it go thru it's steps (including making a backup and restoring from the backup) and all should be fine.
    You can authorize up to 5 computers, so you are fine if you're under this limit. When you do reach it, you can deauthorise all computers (even without having access to them), then authorize the one you are using. So you are not in trouble here, either.
    Learn how to authorize or deauthorize your computer with your Apple ID.
      http://support.apple.com/kb/HT1420

  • I lost my iphone, got a new sim card and put it in my boyfriend's old iphone. When I synch it in itunes it will only synch with his stuff and not mine. Any ideas how I can get it to synch with my itunes??

    I lost my iphone, got a new sim card and put it in my boyfriend's old iphone. When I synch it in itunes it will only synch with his stuff and not mine. Any ideas how I can get it to synch with my itunes??

    Are you using a Mac? It sounds like you are using his computer to sync to. If this is the case, then it will sync to all of his stuff unless a new user is created with your personal stuff on it.
    When you want to sync your iPhone to that computer, switch to your user first, and then everything will sync with your stuff. If he wants to hook up his iPhone to sync it, then he needs to switch back to his own username first.

  • Why does it tell me my ipad is synched with another itunes library and wants to erase the thing when I want to synch it?  I haven't synched it with any other mac but my own.

    why does it tell me my ipad is synched with another itunes library and wants to erase the thing when I want to synch it?  I haven't synched it with any other mac but my own.

    Hi Lisa,
    I know from experience that this must be a frustrating situation for you especially if you don't want to loose the music/video content that is currently on your ipod. Unfortunately though you may have to consider re-syncing it as it thinks its currently synced with another computer.
    If you bought any music that is on the ipod through itunes you can opt to right click the ipod in itunes and 'transfer purchases' if you authorise your library in the 'Store' menu in itunes. Some reasons for this happening may include some of the following:
    Deleting and reinstalling your itunes on the computer.
    Removing the account you had on the computer you used itunes in and making a new one. (User account, eg: Lisa).
    Changing computers in the past.
    A friend or family member syncing it on their computer to give you there music.
    A sign of a failing iPod.
    Alternatively you can opt to not sync it and keep the music that is on your ipod there but this means you will never be able to update your ipod.
    Hope this helps!

  • New Desktop software problems

    Hi, just (regrettably) downloaded the new desktop software v 6.something. I use a 9700 with v 5.something software.
    I've been syncing (successfully) my outlook calendar with my phone. I've also created another calendar and sync my wife's diary separately (by changing the default calendar on my phone and changing the mapped folder on the desktop software. I do two separate downloads which don't interfere with each other and therefore have two diaries shown on my calendar on the phone, in two colours so I know which is mine and which is my wife's)
    Since the new desktop software has downloaded, I can download my wife's diary as a separate diary, but when I download mine, it also tries to include hers. I've tried pretty much everything, rebooting, reloading software, ensuring the settings are correct etc. but no luck. The only thing I can think of is that although the "include subfolders" box is unticked, it is downloading subfolders too and therefore my wife's diary is being included. It's driving me mad as it worked before and now doesn't. I've tried also to restore the software point to a previous but that doesn't work either....aaaaaargh!!

    you need to completely uninstall the 6.2 version of your palm desktop then reinstall the 4.2 version http://www.palm.com/us/support/downloads/windesk42v.html
    the 6.2 version doesnt have color coding feature...
    PMtraceDatabase is an ignorable message....
    Post relates to: Centro (Unlocked GSM)

  • IPad synched with another itunes library

    Recently my pc's hard drive died - I've installed a new hard drive but having problems with itunes and the ipad I have.
    When I try to connect the two a message comes up stating that my ipad is synched with another itunes library and the options i have are to erase & sync replacing the ipads content with the library's content or transfer itunes store purchases over - my problem is that there are music files on the ipad that i will ose if i follow this way. Is there any way I can copy these files?
    Any help/pointers is much appreicated.

    Noboers-
    One possibility is that you have more than one account on your computer, and previously synced with a different user account.  You might log into each account and try again.  If that is the reason, one should work.
    We can guess at other scenarios that might cause the problem, but the solution may be to go ahead and choose Restore instead of syncing the iPad.  You would lose any changes since the last time you synced.
    Fred

  • After purchasing songs at the itunes store, ipod touch will no longer synch with the itunes library at all. Also a lock symbol is now on the ipod touch. How do I fix this

    After purchasing songs at the itunes store,  my ipod touch will no longer synch with the itunes library at all. It won't send the purchases to the device and it won't synch any other music to the device. Also a lock symbol is now displayed at the top of the ipod touch. How do I fix this.
    This was the first purchase I made.

    Are you following these instructions?
    iTunes: Syncing media content to iOS devices and iPod
    Where is the lock icon on the screen?

  • New Desktop Software is asking for password - which I don't think I ever had now can't use phone either

         After downloading the new Desktop Software, it won't allow my BB Curve 8520 to connect w/o a password -  I do not believe I ever had a password on my desktop software and it is threatening to delete my data if I don't enter correct password ;;; 
         also now I can't use my phone because the same message is coming up on my phone asking for a password - I did have a password on my phone but that password is not working for the desktop software and now I can't use the phone password on the phone - it is asking for some other password which I don't have -
         is there some way to have the password sent to me - I don't want to loose the contacts and other data on my phone and the Desktop

    Hi,
    Just make sure you are typing the right password when DM ask you for it. What I mean is that if your password include numbers you must type in the corresponding letter on your computer keybord...
    It's is a common mistake...
    Now, is your phone asking you for your password or for a SIM card PIN? If you entered your password too many times as the phone was asking for a SIM card PIN it is probably asking for a PUK (sometime called a personal unlock key). Call your service provider tech support, they are the only one that would have your SIM card PUK to help you...
    Until you reach them you can always remove your SIM card (assuming that's your problem...) to be able to use the phone (assuming you're in North America on a CDMA network...).
    Hope this helped, have a good one!
    Gilles

  • My Iphone won't synch with the itunes 11, I always got the message that said to record my pc to the itunes but when I try it to record it that said its already recorded... What I need to do last month everithing was fine but now I can't do anything

    My Iphone won't synch with the itunes 11, I always got the message that said to record my pc to the itunes but when I try it to record it that said its already recorded... What I need to do last month everithing was fine but now I can't do anything

    I a;ready take off the acces of the computer and reput it

  • I downloaded new desktop software and try to sync with 8530 but wont sync to outlook contacts and calander

    i had blackberry desktop manager on my work computer and use to sync with outlook perfectly. 2 weeks ago i did a backup then sync as normal. i lost over half of my 600+ contacts and alot of calander listings on my phone. tried to sync again from computer to phone and lost more contacts and calander listings. so i tried to restore from the backup and lost more data. i reinstalled software from the cd i recieved last year when i purchased the 8530. the desktop software would not find outlook and would not sync. i deleted softwaqre and just downloaded new blackberry desktop software. it still will not find outlook on my computer and will not sync.
    any suggestions what i may be doing wrong on getting software to find and sync with outlook?

    Hey Bryanw,
    Welcome to the BlackBerry Support Community Forums.
    First check your default services on the device under Options, Advanced Options, default services.
    If the default services are configured correctly I would suggest try creating a new MAPI profile as outlined in this article http://btsc.webapps.blackberry.com/btsc/KB02083 and then reconfigure the Desktop Software as shown here http://www.blackberry.com/btsc/KB17022
    Thank you.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Maybe you are looking for

  • Error message on my Mac Pro Quad Core Dual

    Hello..I'm hoping someone out there can help or advise me. I turned on my mac this morning to find it's normal loading screen of grey with the darker grey logo in centre..all normal at this stage. This was followed by a wipe from top to bottom making

  • Failed to install Hotfix 4311 for Microsoft SQL Server 2008 (KB2494094) (64-bit)

    I have a cluster install at SQL version 10.0.4272.  I want to upgrade this to 10.0.4311.  When I go through install on passive node it fails with message of "The patch installer has failed to update the shared features.  To determine the reason for f

  • Video blog works with safari, but all of a sudden firefox NOTHING

    Hey gang.... www.danhproductions.com.....on the demo video section always came up no problem...just noticed on my firefox it will not show the video blogs and says at the bottom: # Exception: TypeError # Message : localizedSpans.each is not a functio

  • Not sure if it can be done...

    Hello all... I'm sorry if this has been discussed already, I haven't seen it yet... I have created a pdf with forms, now I would like to distribute it to anyone though a website link. I would like any user to be able to open it, fill in forms, click

  • Instantiating TextInput and ScrollBar

    I have an application that I moved from Flash CS3. It instantiated a fl.controls.TextInput and ScrollBar and added them to the display list with addChild(). After moving to Flex 3 I naively changed the packages to mx.controls and got the code to comp