New Desktop sync download not working

Downloaded the new desktop software ver 7. will not complete sync just states processing sync preview. Had to remove old version and add new ver 7 would not update automatically.

What I learned last evening, in case you don't know to do  this:
I placed a phone call to BB (RIM).  They told me to contact my phone carrier so as to halt BB tech help charges.  My carrier is Verizon.  I got lucky.  The CSR that picked up my call at Verizon in Chandler AZ was super great and patient.  He told me that Verizon had "flag" notifications since last week that 7.0 a problem.  He stayed on the phone with me, because technology challenged is my middle name, and he helped me uninstall 7.0 and reinstall 6.1.  57 minutes later I was back in business for my computer and my BB Storm speaking to each other again.  Amen to that whole scenario. 

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    From: [email protected]
    To: [email protected]
    Subject: Converting WordPerfect to PDF with desktop printer tool: Not working
        Re: Converting WordPerfect to PDF with desktop printer tool: Not working
        created by H.Spector in Adobe PDF Pack (formerly CreatePDF) - View the full discussion
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