New document: How to avoid known PDF email attachment problems

Have you ever had problems with PDF attachments sent from Adobe Reader for iOS using Share > E-mail Document?
You may find this document useful to avoid the problems.
How to avoid known PDF email attachment problems
Please let us know if you have encountered different types of problems with PDF attachments. We can look for solutions or workarounds for you.

Unfortunately, we (Adobe Reader mobile team) do not know if/when Apple will fix the attachment problems (software defects) in Apple Mail.
In particular, the attachment problem with Microsoft Outlook (See Problem #2 in How to avoid known PDF email attachment problems) appears to be a long-standing defect that has been known for years. However, Apple has not provided any fix for Apple Mail yet.
Adobe Reader for iOS merely launches Apple Mail (the default mail app on iOS) to send a PDF document as an attachment. Adobe Reader has no control over whether or not to embed a preview image of an attachment in the body of an email message, which is known to cause the problem with Microsoft Outlook (on the receiving side). The same problem happens when you send a single-page PDF document as an attachment along with an email signature from Apple iBooks on iOS.
For now, all iPad/iPhone users can do is to avoid the problems by using the workarounds that are described in How to avoid known PDF email attachment problems.
When new and different problems with PDF attachments are reported by Adobe Reader for iOS users, we will update the document above.
Sorry for the inconvenience.

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Thanks for such a speedy solution - I will scamper back into my cave now........
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I am not able to see the attachment of email which is PDF format of smartform. It showing me the blank PDF page. Please check the following code and let me know where is the problem.
Thanks in stack.
CONVERT PDF FORMAT
I_OTF[] = WA_RETURN-OTFDATA[].
call function 'CONVERT_OTF'
EXPORTING
format = 'PDF'
max_linewidth = 132
IMPORTING
bin_filesize = V_LEN_IN
TABLES
otf = I_OTF
lines = I_TLINE
EXCEPTIONS
err_max_linewidth = 1
err_format = 2
err_conv_not_possible = 3
others = 4.
if sy-subrc <> 0.
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loop at i_tline.
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concatenate wa_buffer i_tline into wa_buffer.
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Attachment
REFRESH: I_RECLIST,
I_OBJTXT,
I_OBJBIN,
I_OBJPACK.
CLEAR: WA_OBJHEAD,
WA_DOC_CHNG.
I_OBJBIN[] = I_RECORD[].
Create Message Body**** Title and Description
I_OBJTXT = 'PDF ATTACHMENT 2 !'.
APPEND I_OBJTXT.
DESCRIBE TABLE I_OBJTXT LINES V_LINES_TXT.
READ TABLE I_OBJTXT INDEX V_LINES_TXT.
WA_DOC_CHNG-OBJ_NAME = 'smartform'.
WA_DOC_CHNG-EXPIRY_DAT = sy-datum + 10.
WA_DOC_CHNG-OBJ_DESCR = 'smartform'.
WA_DOC_CHNG-SENSITIVTY = 'F'.
WA_DOC_CHNG-DOC_SIZE = V_LINES_TXT * 255.
clear i_objpack-transf_bin.
i_objpack-head_start = 1.
i_objpack-head_num = 0.
i_objpack-body_start = 1.
i_objpack-body_num = v_lines_txt.
i_objpack-doc_type = 'RAW'.
append i_objpack.
Attachment* (pdf-Attachment)
i_objpack-transf_bin = 'X'.
i_objpack-head_start = 1.
i_objpack-head_num = 0.
i_objpack-body_start = 1.
describe table i_objbin lines v_lines_bin.
read table i_objbin index v_lines_bin.
i_objpack-doc_size = v_lines_bin * 255 .
i_objpack-body_num = v_lines_bin.
i_objpack-doc_type = 'PDF'.
i_objpack-obj_name = 'smart'.
i_objpack-obj_descr = 'HELLO NILESH'.
append i_objpack.
clear i_reclist.
i_reclist-receiver = [email protected]'.
i_reclist-rec_type = 'U'.
append i_reclist.
call function 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
document_data = wa_doc_chng
put_in_outbox = 'X'
TABLES
packing_list = i_objpack
object_header = wa_objhead
CONTENTS_BIN = i_objbin
contents_txt = i_objtxt
receivers = i_reclist
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
others = 8.

Hai
go through the following code
REPORT ZRICH_0003.
DATA: ITCPO LIKE ITCPO,
 TAB_LINES LIKE SY-TABIX.
Variables for EMAIL functionality
DATA: MAILDATA LIKE SODOCCHGI1.
DATA: MAILPACK LIKE SOPCKLSTI1 OCCURS 2 WITH HEADER LINE.
DATA: MAILHEAD LIKE SOLISTI1 OCCURS 1 WITH HEADER LINE.
DATA: MAILBIN LIKE SOLISTI1 OCCURS 10 WITH HEADER LINE.
DATA: MAILTXT LIKE SOLISTI1 OCCURS 10 WITH HEADER LINE.
DATA: MAILREC LIKE SOMLREC90 OCCURS 0 WITH HEADER LINE.
DATA: SOLISTI1 LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE.
PERFORM SEND_FORM_VIA_EMAIL.
 FORM SEND_FORM_VIA_EMAIL *
FORM SEND_FORM_VIA_EMAIL.
CLEAR: MAILDATA, MAILTXT, MAILBIN, MAILPACK, MAILHEAD, MAILREC.
REFRESH: MAILTXT, MAILBIN, MAILPACK, MAILHEAD, MAILREC.
Creation of the document to be sent File Name
MAILDATA-OBJ_NAME = 'TEST'.
Mail Subject
MAILDATA-OBJ_DESCR = 'Subject'.
Mail Contents
MAILTXT-LINE = 'Here is your file'.
APPEND MAILTXT.
Prepare Packing List
PERFORM PREPARE_PACKING_LIST.
Set recipient - email address here!!!
MAILREC-RECEIVER = '[email protected]'.
MAILREC-REC_TYPE = 'U'.
APPEND MAILREC.
Sending the document
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
 EXPORTING
 DOCUMENT_DATA = MAILDATA
 PUT_IN_OUTBOX = ' '
 TABLES
 PACKING_LIST = MAILPACK
 OBJECT_HEADER = MAILHEAD
 CONTENTS_BIN = MAILBIN
 CONTENTS_TXT = MAILTXT
 RECEIVERS = MAILREC
 EXCEPTIONS
 TOO_MANY_RECEIVERS = 1
 DOCUMENT_NOT_SENT = 2
 OPERATION_NO_AUTHORIZATION = 4
 OTHERS = 99.
ENDFORM.
 Form PREPARE_PACKING_LIST
FORM PREPARE_PACKING_LIST.
CLEAR: MAILPACK, MAILBIN, MAILHEAD.
REFRESH: MAILPACK, MAILBIN, MAILHEAD.
DESCRIBE TABLE MAILTXT LINES TAB_LINES.
READ TABLE MAILTXT INDEX TAB_LINES.
MAILDATA-DOC_SIZE = ( TAB_LINES - 1 ) * 255 + STRLEN( MAILTXT ).
Creation of the entry for the compressed document
CLEAR MAILPACK-TRANSF_BIN.
MAILPACK-HEAD_START = 1.
MAILPACK-HEAD_NUM = 0.
MAILPACK-BODY_START = 1.
MAILPACK-BODY_NUM = TAB_LINES.
MAILPACK-DOC_TYPE = 'RAW'.
APPEND MAILPACK.
Creation of the document attachment
This form gets the OTF code from the SAPscript form.
If you already have your OTF code, I believe that you may
be able to skip this form. just do the following code, looping thru
your SOLISTI1 and updating MAILBIN.
PERFORM GET_OTF_CODE.
LOOP AT SOLISTI1.
 MOVE-CORRESPONDING SOLISTI1 TO MAILBIN.
 APPEND MAILBIN.
ENDLOOP.
DESCRIBE TABLE MAILBIN LINES TAB_LINES.
MAILHEAD = 'TEST.OTF'.
APPEND MAILHEAD.
Creation of the entry for the compressed attachment
MAILPACK-TRANSF_BIN = 'X'.
MAILPACK-HEAD_START = 1.
MAILPACK-HEAD_NUM = 1.
MAILPACK-BODY_START = 1.
MAILPACK-BODY_NUM = TAB_LINES.
MAILPACK-DOC_TYPE = 'OTF'.
MAILPACK-OBJ_NAME = 'TEST'.
MAILPACK-OBJ_DESCR = 'Subject'.
MAILPACK-DOC_SIZE = TAB_LINES * 255.
APPEND MAILPACK.
ENDFORM.
 Form GET_OTF_CODE
FORM GET_OTF_CODE.
DATA: BEGIN OF OTF OCCURS 0.
 INCLUDE STRUCTURE ITCOO .
DATA: END OF OTF.
DATA: ITCPO LIKE ITCPO.
DATA: ITCPP LIKE ITCPP.
CLEAR ITCPO.
ITCPO-TDGETOTF = 'X'.
Start writing OTF code
CALL FUNCTION 'OPEN_FORM'
 EXPORTING
 FORM = 'ZTEST_FORM'
 LANGUAGE = SY-LANGU
 OPTIONS = ITCPO
 DIALOG = ' '
 EXCEPTIONS
 OTHERS = 1.
CALL FUNCTION 'START_FORM'
 EXCEPTIONS
 ERROR_MESSAGE = 01
 OTHERS = 02.
CALL FUNCTION 'WRITE_FORM'
 EXPORTING
 WINDOW = 'MAIN'
 EXCEPTIONS
 ERROR_MESSAGE = 01
 OTHERS = 02.
Close up Form and get OTF code
CALL FUNCTION 'END_FORM'
 EXCEPTIONS
 ERROR_MESSAGE = 01
 OTHERS = 02.
MOVE-CORRESPONDING ITCPO TO ITCPP.
CALL FUNCTION 'CLOSE_FORM'
 IMPORTING
 RESULT = ITCPP
 TABLES
 OTFDATA = OTF
 EXCEPTIONS
 OTHERS = 1.
Move OTF code to structure SOLI form email
CLEAR SOLISTI1. REFRESH SOLISTI1.
LOOP AT OTF.
 SOLISTI1-LINE = OTF.
 APPEND SOLISTI1.
ENDLOOP.
ENDFORM.
Thanks & Regards
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Hi Friends,
I need expertise help in pdf email attachment. I have data in internal table which has to be sent as pdf mail attachment. I need help in converting the data to pdf format. After conversion I can use SO_NEW_DOCUMENT_ATT_SEND_API1 to send the mail.
Expect earliest reply.
Thanks,
Nidhya

Dear Friends,
Thanks for your reply, but I need help in converting the data in internal table to pdf.
Pls find my code below: With this code, I get email send with PDF attach, but the data inside the file is not in correct format.
Pls help me to correct.
DATA : mailrec LIKE somlreci1 OCCURS 0 WITH HEADER LINE,
 mailbin LIKE solisti1 OCCURS 0 WITH HEADER LINE,
 mailbin1 LIKE solisti1 OCCURS 0 WITH HEADER LINE,
 mailtxt LIKE solisti1 OCCURS 0 WITH HEADER LINE,
 mailhead LIKE solisti1 OCCURS 0 WITH HEADER LINE,
 i_otf LIKE solisti1 OCCURS 0 WITH HEADER LINE,
 i_pdf LIKE solisti1 OCCURS 0 WITH HEADER LINE,
 mailstruc LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE,
 maildata LIKE sodocchgi1 OCCURS 0 WITH HEADER LINE.
DATA : BEGIN OF i_sotf OCCURS 0.
 INCLUDE STRUCTURE itcoo.
DATA : END OF i_sotf.
DATA : i_itcpo LIKE itcpo,
 i_itcpp LIKE itcpp.
DATA : v_tlines TYPE i,
 v_len_in LIKE sood-objlen,
 v_len_out LIKE sood-objlen.
maildata-obj_name = 'Document'.
maildata-obj_descr = 'Transfer Details'.
maildata-obj_prio = 1.
maildata-doc_size = strlen( mailtxt ).
mailstruc-head_start = 1.
mailstruc-head_num = 0.
mailstruc-body_start = 1.
mailstruc-body_num = 1.
mailstruc-obj_name = 'transfer'.
mailstruc-doc_type = 'RAW'.
APPEND mailstruc.
mailrec-receiver = '[email protected]'.
mailrec-rec_type = 'U'.
APPEND mailrec.
CLEAR i_itcpo.
i_itcpo-tdgetotf = 'X'.
REFRESH mailbin.CLEAR mailbin.
WRITE 'Report Title:' TO mailbin-line+3.
WRITE sy-repid TO mailbin-line+18.
APPEND mailbin. CLEAR mailbin.
WRITE 'User : ' TO mailbin-line.
WRITE sy-uname TO mailbin-line+11.
APPEND mailbin. CLEAR mailbin.
WRITE 'Date of Report : ' TO mailbin-line+3.
WRITE sy-datum USING EDIT MASK mask MM/DD/YYYY TO mailbin-line+21.
APPEND mailbin. CLEAR mailbin.
WRITE 'Time of Report : ' TO mailbin-line+3.
WRITE sy-uzeit TO mailbin-line+21.
APPEND mailbin. CLEAR mailbin.
APPEND mailbin.
WRITE 'Transfer ' to mailbin-line+3.
APPEND mailbin. CLEAR mailbin.
APPEND mailbin.
WRITE sy-uline TO mailbin-line+3.
APPEND mailbin. CLEAR mailbin.
LOOP AT i_disp.
SHIFT i_disp-index LEFT DELETING LEADING '0'.
WRITE i_disp-index TO mailbin+3.
WRITE i_disp-pernr TO mailbin+6.
WRITE i_disp-ename TO mailbin+16.
WRITE i_disp-persk TO mailbin+57.
WRITE i_disp-btrtl TO mailbin+60.
APPEND mailbin. CLEAR mailbin.
ENDLOOP.
CALL FUNCTION 'SX_OBJECT_CONVERT_SCR_OTF'
EXPORTING
 FORMAT_SRC = 'RAW'
 FORMAT_DST = 'OTF'
 DEVTYPE = 'POSTSCPT'
 FUNCPARA = ''
 LEN_IN = v_len_in
IMPORTING
 LEN_OUT = v_len_out
TABLES
 CONTENT_IN = mailbin
 CONTENT_OUT = mailbin1
EXCEPTIONS
 ERR_CONV_FAILED = 1
 OTHERS = 2 .
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
 WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
REFRESH mailbin.
CALL FUNCTION 'SX_OBJECT_CONVERT_OTF_PDF'
EXPORTING
 FORMAT_SRC = 'OTF'
 FORMAT_DST = 'PDF'
 DEVTYPE = 'POSTSCPT'
FUNCPARA =
 LEN_IN = v_len_in
IMPORTING
 LEN_OUT = v_len_out
TABLES
 CONTENT_IN = mailbin1
 CONTENT_OUT = mailbin
EXCEPTIONS
 ERR_CONV_FAILED = 1
 OTHERS = 2 .
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
 WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
REFRESH mailbin1.
DESCRIBE TABLE mailbin LINES v_tlines.
mailstruc-head_start = 1.
mailstruc-head_num = 0.
mailstruc-body_start = 1.
mailstruc-body_num = v_tlines.
mailstruc-transf_bin = 'X'.
mailstruc-doc_type = 'PDF'.
mailstruc-obj_name = 'Mid-month transfer'.
mailstruc-doc_size = v_tlines * 255.
APPEND mailstruc.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
 DOCUMENT_DATA = maildata
 PUT_IN_OUTBOX = 'X'
TABLES
 PACKING_LIST = mailstruc
 OBJECT_HEADER = mailhead
 CONTENTS_BIN = mailbin
 RECEIVERS = mailrec
EXCEPTIONS
 TOO_MANY_RECEIVERS = 1
 DOCUMENT_NOT_SENT = 2
 DOCUMENT_TYPE_NOT_EXIST = 3
 OPERATION_NO_AUTHORIZATION = 4
 PARAMETER_ERROR = 5
 X_ERROR = 6
 ENQUEUE_ERROR = 7
 OTHERS = 8 .
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
 WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
But i dont get the result in expected format. I am not getting first 2 characers of the line. instead of report, date, time in separate line I get everything in a single line as follows :
Report Title: ZHRPY0003
er : VACNIDHYA Date of Report : 02.05.2007 Time of Report
: 10:31:27 Mid-month Inter-Company Transfer
--- 1 00002609 Carla Pineda FT
2010
- 1 -

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                 Note: The document looks okay when previewed in SAP.
Tried the following:
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Hi,
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This question was solved.
View Solution.

Hi there, if there is text in the body of the email it will print automatically when sent to an ePrint email address. The only way to just have the attachment print is for there to be no text in the email body.
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If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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After retiring from Sikorsky Aircraft as a design and development engineer for over 42 years, I volunteered to design and edit the Sikorsky Archive
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That is so cool. When I was 13 years old, you had my dream job
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New document: How to avoid known PDF email attachment problems

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