New download serial bnumbers "not valid"

Well I bought the bundle premeire elements 7 and photoshop 7 last night.. after 2 hours waiting for the download I got the serial numbers they sent with the order and punched them in... "not valid" it says.. so then I call Adobe ... wait till monday? What? monday? I bought it online to use immediatly.. anyone know what I might try or possibly what I 'm doing wrong? thanks..

Did you type in the serial numbers with dashes between them? Try it without. Or vice versa.
Did you ensure that you were using the Photoshop Elements serial number for Photo Elements and the Premiere Elements serial number for Premiere Elements and you didn't mix them up?
Otherwise,I'm not sure what to tell you, Gonzalo. Only Adobe can distribute serial numbers.

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Serial Number Not Valid- new Windows 7pro/ fresh install of Creative Suite 5 Design Premium Win from download will not accept license key. This serial number is not valid for this product is the only response.

Serial Number Not Valid- new Windows 7pro workstation / fresh install of Creative Suite 5 Design Premium Win from download will not accept license key to install. This serial number is not valid for this product is the only response being returned. What am I missing?

The key is for Creative Suite 5 Design Premium the download is DesignPremium_CS5_5_LS1 and all associated files in the group.

I try to access my new Adobe Pro XI download to use it, and a message says "serial number not valid" or words to that effect. I downloaded on Friday afternoon.

I try to access my new Adobe Pro XI download to use it, and a message says "serial number not valid" or words to that effect. I downloaded on Friday afternoon. Why? This should have been easy.

Contact support by web chat to get your serial number issues sorted.
Mylenium

Serial Number Not Valid 2nd Install CS5.5

I'm trying to download CS5.5 Design Standard Student and Teacher on my Windows 8.1 machine and receive a "Serial Number Not Valid" notification. I have already downloaded the product on my Macbook Pro a few years ago, but was under the impression I was allowed to download it on 2 computers. Anything I can do???

the serial number for a mac installation is not the same as for a windows installation. and, in fact, cs5.5 is not a dual platform product so you cannot install it on a windows machine unless you have a windows license/serial number.
you could upgrade to creative cloud. the subscription apps (cs6, cc and cc 2014) are all dual platform.

Logic 9 Serial Number Not Valid

I recently backed up my computer and did a complete OS reinstall (starting from stratch and not using the old image due to old corruption files). I then decided to manualy copy over Logic Pro 9 files from the backup drive to the new image. I went to open Logic and it asked for my serial number. I typed it in and then it decided to crash on me. Well no big deal, I probably didn't copy all the files. So I deleted as many files as I could find and then proceded to reinstalling Logic 9 from my Logic Studio disc set. Entered name and the serial key during the beggining of the install and it says "Serial Number Not Valid" and asked me to type it again and gives me the same message. After 3 failed attempts, it closes the installation program. I have tripple checked my spelling in the key and have checked forums regarding this problem. I have already attempted to move the ID files in Library/Application Support/ProApps to the desktop; no change. Any input would be nice. Thank you.
I am running Mavericks 10.9.1 on a MacBook pro 2012.

Was your copy of Logic Studio 2.0 (the one containing LP9) a full version or an upgrade version?
If it was an upgrade version you need to enter your original LP8 serial first.... and then it will ask for your LP9 upgrade serial...
If it was the full version, contact Apple directly and ask for their assistance.
http://www.apple.com/contact/
or use the online webpage to obtain a replacement serial number...
http://support.apple.com/kb/HT1861?viewlocale=en_US&locale=en_US
Note: Once you have successfully installed LP9.. you must upgrade LP9 to the latest version 9.1.8 before you run it, via software updates... as you are running Mavericks...

Serial number not valid when upgrading from LR4 to LR5 [was:leewayphotography]

J’ai acheté LR 4 il y a 1 an avec le n° de série sur la boite. J’ai acheté l’upgrade pour LR 5 et je n’ai jamais pu installer la version définitive avec ce n° de série.Ce n° de série n'est pas valide. La durée version d’essai est terminée et donc je dois retourner à LR 4 pour continuer à travailler ? Pourquoi cela ne fonctionne pas?

Bonjour.
J'ai bien compris votre réponse qu'il fallait utiliser un nouveau n° de série. J'ai bien téléchargé LR5 le 18 mars 2014, j'ai bien reçu une facture
n° IEE2014000174985 mais je n'ai pas de trace d'un nouveau n° de série. Il n'est pas sur la facture, ni dans le logiciel?
Que faut-il faire
Leewayphotography
From: John Waller
Sent: Monday, April 21, 2014 10:14 PM
To: leewayphotography
Subject: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
Re: Serial number not valid when upgrading from LR4 to LR5 was:leewayphotography
created by John Waller in Photoshop Lightroom - View the full discussion

Serial number not valid on new computer

I purchased Lightroom 5 in November 2013 and have a serial number that worked on a 64bit PC at that time. I just purchased a new 64bit PC and downloaded the current version of Lightroom 5 (64bit 5,7.1) using Creative Cloud. This started a 30 day trial that works fine. When I try to enter the serial number I received in Nov 2013 the message returned is: "The serial number you entered in invalid." What's wrong? (PS I still have the old PC that is in storage.)

Error "The serial number is not valid for this product" | Creative Suite

Serial Number Not Valid -new store-bought Aperture 2

I recently bought Aperture 2 from the Mac store.
The serial number they provided is not valid. I have checked many times - the letters are in caps, and I have included all dashes.
I had no trial version of Aperture prior to this.
Please help!

Just call 1-800-SOS-APPL and they will resolve it for you.
Good luck!
-Allen Wicks

Serial Number Not Valid

After installing new hard drive, I tried to reinstall acrobat standard version7. During activation I was redirected due to technology issues, whateve that means. I downloaded from web site and could not activate because serial number (from cd case) was not valid. In my adobe, I re-activated sometime ago with a different serial number and that didin't work either. Tried chat support but they kept directing me to a page to purchase an upgrade. V.7 worked fine, I just need to activate it. Do I really have to purchase an upgrade???

if you have windows os, you can download and use the acrobat 7 standard here: http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
use the serial number posted on the page where you download acrobat.

Lightroom Serial Number not Valid

A while ago I downloaded Lightroom and was using it with no problem. Accidentally, I uninstalled the program from my mac. Now, when I try to reinstall it, I get a red "X" whenever I enter my serial number. Because of this, I'm not able to proceed with installation. I've contacted the chat support, and received a new dowload link, but I'm still confronted with the same issue. How can I use Lightroom again? Can I receive a new serial number?

make sure you're using the correct number for the correct product, Error "The serial number is not valid for this product" | Creative Suite

European serial number not valid in the USA

Hello everybody!
I had a licence for LR5 in Europe since february 2014, used it on my PC and now moved to the USA, buying a new PC.
When a want to install LR5 on it, I have an error telling that the serial number is not valid.
I contacted the direct service (by night here :p) and they gave me a procedure that could resolve my problem... BUT one link is always not found.
Here is the procedure :
Sebastien: 1) Go to this adress but dont download anything :
Sebastien: http://adobe.ly/SayOKG
Sebastien: 2) Kepp this window open a open a new one.
Sebastien: 3) In this new one, go to :
Sebastien: http://trials2.adobe.com/AdobeProducts/LTRM/5/win32/Lightroom_5_LS11..7z
Sebastien: 4) A download start automatically, save it.
.... (then many other steps)....
The link "http://trials2.adobe.com/AdobeProducts/LTRM/5/win32/Lightroom_5_LS11..7z" shows me always "file not found" it?
Any idea to solve it?y many thanks in advance! I fear i should by a new serial number whose could not work too .....B
B.brichart

I am going to guess that the link should end in .exe (one-dot-exe) rather than ..7z (two-dots-seven-z)—the two-dots are wrong for sure and there is an EXE not a 7z at that URL:
http://trials2.adobe.com/AdobeProducts/LTRM/5/win32/Lightroom_5_LS11.exe
Once downloaded you can use the 7-ZIP application to extract the files from the EXE.
It is possible that the tech meant the following .7z URL which is for LR 5.5 and the Creative Cloud version not the serial-number-licensed version, but since you’re dealing with a serial-number-licensed version, hopefully not, it is the one URL that has a .7z on it:
http://trials2.adobe.com/AdobeProducts/LTRM/5_5/win32/Lightroom_5_CCM_LS11.7z

Serial number not valid for diadem 9.1 but valid for 9.0

Our serial number is suppose to be valid. We have paid. I was told I could download the software, which I have done. I installed and it says that this serial number is not valid for this version of diadem, which by the way is 9.1. However, I can install 9.0 and the number works fine. I want 9.1 though, not 9.0. Running this on Windows XP pro.

Hi Walter,
Yes, I knew this. I have been working with Linda from NI and am still awaiting a response. We have purchased this. We have had the same serial number for the longest time, as a matter a fact, its the only serial number. We were suppose to get this version and I was suppose to be able to use my serial number with this. While I have been waiting, I was hoping that maybe someone else had run into this problem and new of a resolution. I appreciate you taking the time to respond.
Thanks,
Bob O

FCP update - serial number not valid

Hi all, I recently bought final cut studio 2.0 from someone second hand.
I am trying to download the update but when it asks for my serial number, it says it is not valid. I've tried several times and double checked the information entered.
Is there any way around it? Or is it because it is a second hand copy?

If you had FCS already installed prior to the update, and it was working, and after the update you were required to reenter the serial, then it definitely sounds like you have a pirated serial. I can't remember which update, but a couple months ago Apple released an update that invalidated any serial it knew was floating around the net. If you have a valid serial (not on the list of pirated keys), you would not have seen the enter license window.
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Buying 2nd hand from e-Bay or such, has been know to result in exactly this kind of problem.
In the mean time, you will have to downgrade the version of your install (preferably by reinstalling from the DVDs), but first deleting ANY and ALL FCS folders and files.
My condolences..
Good Luck
Gary

Message: serial number not valid to update from pro 9 to 9.01

Today I tried to update my Logic Pro 9 to Logic pro 9.0.1.
I logged in, welcome message, was asked to enter my Logic Studio 2.0 upgrade serial number which I did: The serial number I entered is not valid.
My history: Logic 5.5.1. with XSkey, updated in april 2009 to Logic pro 8, 8.0.2. (registered my serial number)
Bought upgrade Logic Studio 2 (Logic pro 9) and everything works o.k.
My Mac Pro is a "just for studio music" computer I have no internet on it.
The update I try to get is via my (Windows) home computer.

I read the post of Mr. Pandamonium in the Topic : Logic Pro 9.0.1 released
He wrote:
"9.0.1 release only made it as a page 2 news story on Mac Rumours"
So I went to the site, clicked on the link, came on the apple site with a link to the update.
No need to log in, no serial number asked, downloaded the 183 Mb file.
I will install it later today when I am in my studio.

Installing pse 7 serial number not valid

I was having issues with a pse 7. I uninstalled then downloaded a fresh copy from Adobe. I entered my serial number and it returned 'not a valid serial number'. But it is valid.

Thanks pwillener. I did that before. It took me to my account and there I found the serial number that exactly matches the one I found on my computer but again, PSE 7 says it is not valid. I even turned my firewall off during installation in case that was the problem.

New download serial bnumbers "not valid"

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