New driver killed Media Pla

I installed the July 2008 web update for Audigy 4 and it zapped all music file playback. System sounds like start up still work. I've tried everything in the FAQ. Rolled back the driver. Uninstalled and reinstalled the sound card several times. Even uninstalled all the associated software and reinstalled it from the CD. Theoretically I'm back to my previous setup. Except I only get system sounds, no music files. Windows media player shows a red X and then an error message saying.... "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly. " But iTunes and WinAmp both work!!!
Can anyone advise my next step here. I have a big music library and can't play any of it right now in the way I had it set up.

Welcome to the club of no sounds--software auto update managed to kill my Volume, Audio and Voice in Sounds & Audio Devices. Microsoft's research team is contacting me tomorrow in attempt to get sounds back and I will advise on outcome... Basically I managed to get back my 3D direct sound and soundfonts by removing all software, drivers etc and reinstalling from my CD disk but only hardware, 3D direct sound and soundfonts passed the diagnostics test... I have the sb audigy 2 zs.
So u have to remove software from Add/Remove software, Uninstall creative stuff from Device Manager, remove creative folders from program files, windows and Documents & settings and use a cleaner to remove the rest. Empty the recycle bin and then start up without the card in place. Then turn off power, reseat the card, startup and reininstall from only your CD and u should be back to square one before attempting to update driver--if u are lucky--I wasn't and still have Volume, Audio and Voice indicating I have no sound device in place and have only managed to get back the 3D direct sound which means my on-line game Eve now has sound again--rest is toast... I may have to reformat my dri've and reinstall windows XP Pro. Microsoft has been working primarily to gain back sound using on board audio....Previously the chat help person tried a number of things and ran a system integrity check and when he got to SFC scan (whatever that is), it would not complete and so as I indicated above--research team is getting involved.

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