New DSL install for modem 12/31. Today my landline went dead (1/3/14)

Hi,
New DSL install for modem only12/31. Today my landline went dead after having a whistling noise. (1/3/14). I've checked service box. Exterior line is dead. How can I notify service?
Thanks,
cnewton
Richmond, VA, 23223

Hopefully you reached someone by now. Remember this forum is peer to peer and not really a way to contact Verizon.
Try this page http://www.verizon.com/Support/Residential/phone.htm
Or call using another phone 1-800-verizon

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