New email icon won't go

Hi All,
Need your help again.
I have got a "new email" icon on top left hand side (along with number 1 written) & a "red colour star" icon
on my office email messenger, but the thing is I have no unread emails. The count of the unread increases
when I get new emails from office. As I open all the unread emails, this count decreases, but ultimately
stays again at 1, along with "new email" icon & "red colour star" icon.
I have already tried the following (in the same order):
1) I deleted all my office emails from my BB, but still the problem continued
when this did not help, 
2) i deleted all the emails from my other BB email messengers  (gmail/hotmail)
when this did not help,
3)switched off my BB with the power button,
when this did not help,
4) I took out the battery (with BB on)
when this did not help,
5) called up the service provider, who sent me "service book" for re-configuration, (after I took
out the battery again with BB on)
Now the last option I can think of is, have the office email id removed from my BB & then reconfigure
again.
But is their any other solution.
Thanks for reading this big help request.
Jssethi
Solved!
Go to Solution.

Try this
Go to menu, main message folder, press menu again and view folders
Check in each folder if you have any unread mail.
If not check if you have any saved messages, go to menu, applications, saved messages. 
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

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