New email question...

Just got the curve 8330. whenever i receive a new email it automatically shows me when i unlock the phone. this is ok but after i delete the message it takes me to the message box rather than the "desktop" or home screen. Is there a setting for this? I had the pearl and if i remember after i read the new message and deleted it it would close that particular email address box (I have 3 different emails and 3 email icons for them) instead of taking me to the general message box. Any advice would help. Thanks

Hi and Welcome to the Forums!
OTA email reconciliation will be governed by the rules in this KB.
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HT5312 how do i submit new security questions, I don't have a 2nd email address

how do i get new security questions, i don't have a 2nd email address. I anwser my current ?s and they say I'm wrong.

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

How do I get new security questions if I dont have a rescue email

how do I get new security questions if I dont have a rescue email

Hello marquart33,
Thank you for the details of the issue you are experiencing with your security questions. I found an article with some useful information if you cannot remember the answers to your security questions:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
You can find the full article here:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT1911 i can't remember my security questions but i do not want to make a new email address to reset them what do i do.

i can't remember my security questions but i do not want to make a new email address to reset them what do i do.

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT5631 How can I receive the answers to my security questions to my new email?

I dont remember the answers to my security questions and my email has changed. How can I have the answers sent to the new email?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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Add new email address question

Hello,
I want to add a new email address to my .mac account. When I tried to do that, a week ago, I was informed that I would have to delete one of the addresses I have already, so I did that. Then I was told I would have to wait until January 8th before I could add another address. OK, so I've waited. Not a huge problem at all.
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Not answered but the question is no longer relevant

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Same question Wish someone had replied!
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How do I register a new email address to my mail account?

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Mail > Preferences > Accounts - click on the [+] button at the bottom of the Accounts column then follow directions. Click on the (?) icon if you have questions.

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I'm not sure exactly what you are saying here. Are you saying you do not like checking the All Inboxes? Once you go to the Mail app, you get a list of each one of the individual account mailboxes with included numbers for the amount of new mail you have for each account, unless you have something not set up correctly. Each time mail comes in for an individual account you get notified, it is just that the badge will not say 1 for this account, 3 for that account for example. If you received the mail I use for the example, you get a 4 in the All Inboxes, and then the individual numbers for each accounts inbox. Does that answer your question/concern?

Today I deleted a gmail account using my computer. I also added a new work gmail address. Now I want to sync my phone and tablet with the new email address. I've looked all over and can't find out how to do it.

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Peg

Hi there T&P63385!
Look no further! I have the answer for you! You can add a new email account to your android device by following these steps: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31401
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The reason I recommend doing this is all of your purchased application information is also tied to your gmail.
Ensure your personal information is backed up (contacts, pictures, etc) and follow these steps to Hard Reset your phone:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31308
Let me know if you have any other questions!
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Follow us on Twitter @vzwsupport

How do i erase my old apple id and create a new one with a new email address

I forgot my phones Apple ID password and along with that forgot my password to my email account. I use my work email so thats why i dont really know the email i created for my phone.
So I created a new email and a new Apple ID online but when i put it the new Apple ID in my phone it says its incorect and shows my username as my old email that i had. If that made any sense my entire question is how do i erase my old apple id on my phone and replace it with the new one i submittes online?

Contact Apple, either through the link in that article or by phoning them. Alternatively, just create a new Apple ID; previous iTunes Store purchases won't be transferred to it.
(79271)

I had my email acount hacked so i had to set up new email and i can't get my photos off i cloud now?

i had my email account hacked the other day and they changed the password so i could'nt get into it, so i set up a new email and password and changed password and i now can't get my photos on my ipad because it was backed up on i clould with my old email. how can i get them back?

You could try contacting iTunes store support. If you can proove your identity to their satisfaction, such as by answering your security questions correctly, they may be able to do something for you so you can regain control of the account. Although this is an iCloud issue, I'm suggesting iTunes store support because they deal with Apple ID issues all the time. You can reach them here: http://www.apple.com/emea/support/itunes/contact.html.

HT5625 Here's my story: I "signed out" of my account on my IPAD. Then I DID NOT hit "create a new ID" - I simply filled in the top information with new email and password (the ipads new owner) - this got all set up but now when it wants to update anything

I gave my second IPAD to a friend.
I also recently changed the email associated with my own account
because I will be moving and will be unable to use that address much longer...
now I am not yet sure I can update my own apps (will it ask for old email and password?)
on the given IPAD - with the new Apple ID and password it is asking for
my present but soon to be disabled email with password - but it does not
recognize the password (i dont think it will recognize it when i upgrade as well!)
QUESTION
How do I straighten this mess out to be able to update all future apps on two
iphones and two ipads each having one different their separate Apple IDs?
and how can I get it to recognize the password that was at one time associated
with that email address
WSD

Apps are forever tied to the Apple ID under which they were purchased. If your friend wants to be able to manage apps on their device using their own Apple ID, they will need to delete all the apps purchased using your Apple ID and buy their own.
Hopefully, you just updated your own Apple ID with the new email and didn't make the mistake of creating a new Apple ID. If you created a new ID, stop using it now, don't buy anything using it and go back and update the ID under which you purchased your apps.

Mail does not create new emails based on the highlighted mailbox, but rather the receiving mailbox of whatever individual email happens to be highlighted. This was not the case prior to Lion. Is this a bug or an error on my part?

Mail does not create new emails based on the highlighted mailbox, but rather according the receiving mailbox of whatever individual email happens to be highlighted. This was not the case prior to Lion. Is this a bug or an error on my part? (I do have the setting for creating new emails from the highlighted mailbox checked.)

The questions about time was not only because of thinking about the Time Machine, but also possible impact on recognizing which messages remaining on a POP server (doesn't apply to IMAP) have been already downloaded. In the Mail folder, at its root level, in Mail 3.x there is a file named MessageUidsAlreadyDownloaded3 that should prevent duplicate downloading -- some servers may not communicate the best with respect to that, and the universal index must certainly be involved in updating that index file. If it corrupts, it can inhibit proper downloading. However, setting the account up in a New User Account and having the same problem does not point that way, unless your POP3 server is very different from most.
That universal index is also typically involved when messages are meant to be moved from the Inbox to another mailbox -- in Mail 3.x the message does not move, but rather is copied, and then erased from the origin mailbox. That requires updating the Envelope Index to keep track of where the message is, and should keep track of where it is supposed to have been removed after the "Move".
Ernie

I have a new email and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address

i have a new email so have a new apple ID now and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address. help!

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18

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