New email, reply and forward icons are shaded how do I fix this please

I'm using Outlook on my Macbook Pro but the New Email, Reply and Forward icons are shaded and I can't use them.  How to fix this please?

You will need to change your primary email address. This link should help.
http://support.apple.com/kb/HT5621?viewlocale=en_US
If you have the email you mistakenly used and the password, this will help.

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