New email settings sort of work in iMac Mail

I got the "update your settings" email and dutifully made the changes in the Preferences of Mail. Incoming test message worked fine. Outgoing test message hung for a while, then demanded my password (which it should already have had, but I'm guessing timing issues made it forget that), and eventually passed the message. I REALLY hope this behavior was an aberration because taking four minutes to send one small plain text message seems ridiculous.
It would be lovely if Verizon instructions covered non Windows boxes, but fortunately I've played with my Preferences before so it wasn't a totally foreign thing.

Can you provide a screenshot of your settings? (Obscuring any personal info, of course.) Can you provide the error message you are getting?
Many people have gotten the new settings to work on Mac platforms, but without seeing your settings it is going to be very hard to figure out where the problem is.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Similar Messages

Your new email settings don't work...

I recently received an email from Verizon directing me to a website to update my email server settings. I'm 99% sure this was a genuine Verizon email so I tried their suggestions to change my POP3 and Outgoing server names and port numbers. The new settings DO NOT work - either outgoing or incoming. So I set them back the way they were.
What's up with that??

If you were trying to activate SSL on the 1/5-1/6 then the problem was with some Verizon servers.
It should work again now.
The reason for using SSL is that your mail is then sent/received encrypted. Without SSL its all in the clear between you and Verizon's servers. Its particularly important to use SSL if you are not always using your home connections, e.g. from Laptops and other portable devices.
Only difference in the settings should be the port numbers and the SSL setting.
Various people have mentioned running into problems and solved them by.
Reviewing and correcting mistakes in their settings
Closing and reopening their Mail program.
For certain devices, restarting their devices
Checking their firewall settings
Increasing the timeout value in their mail program
One known problem introduced by using SSL is that many SPAM detectors no longer work. At least one that works requires that you leave the mail settings in your mail program alone, but then configure the change instead into the anti-SPAM program. I.e, it with communicate with SSL but the mail program within your machine receives in the clear.

New email settings don't work

I've been warned 3 times to change my email server settings to pop.verizon.net and stmp.verizon.net.
Each time I do this, my Mac Mail shows I'm not connected to any network. Consequently, I get no mail. What's up wth that?
When I switch it back to the "wrong" setting, it works again.
Related or not: I use a virtual address, and my email stopped forwarding sometime between 6:30 and 7:30pm last night. This has never happened before, in years of using this system.
Additionally, the InHome Assistant does not recognize my Verizon User ID. The Email Assist online tells me how to set up a NEW account, not to fix my current one. Sure would like to get some help...
Solved!
Go to Solution.

Many have reported similar issues, . Deleteing the existing email acct. then creating it fresh seems to work. You may also need to delete keychain for the old accout settings.
these the new settings:
Server
Current Setting
New Setting
SSL Enabled
Port
POP3 Server
incoming.verizon.net
pop.verizon.net
YES
995
SMTP Server
outgoing.verizon.net
smtp.verizon.net
YES
465
You may have to reinstall Inhome but as many have advised nearly all the features contained in it are available via online.
PS. when you say virtual address do you refer to an alias?
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

New Email Settings and Westell Firewall Settings: May need adjustment to work

I have a Westell 7500 wireless router at work.
Old A90 modem and linksys wireless router at home.
Made the email server setting changes at home on a desktop, laptop and two iPhones. All worked fine.
Took iPhone and laptop to work. Verizon email wound not work on either. Outlook 2010 reported send/receive failure.
Tried to setup Office desktop with new email server settings: could not do it: the test email would fail every time.
After hours of research and frustration, EUREKA!
The firewall settings on the Westell 7500 were set too high and blocking the ports that Verizon now wants to use for mail.
Changed the firewall setting on the Westell router to "Minimum", clicked Apply and everything immediately worked. The iPhone, the laptop and now I can make the changes to the desktop and it works with the new settings.
So, yes, the router that Verizon supplied, using its recommended settings (Medium for firewall) blocks the ports that Verizon says we must now use for email.
(Note that an alternative solution may be port forwarding the new port values - I did not try this.)

Does anyone know if Verizon supplies the actual port setting changes needed on the Westell modems in order to make their new email port requirement changes work???
I mean, they can't be serious with the whole "just change your firewall security to Low!" instructions, can they...?
I can't imagine a real internet company whose only suggestions for implementing server changes they've made are "lower your security".
Surely after all this time, they must have a page posted on their site somewhere that has complete instructions for the Westell firewalls which allow us to continue to use Verizon SMTP servers without lowering our firewall security across the board.....especially since their own rationale for making these changes is stated as being to increase security!
If anyone finds a link to those instructions, please post it.

New email settings

Need help making email setting changes as written in recent email from verizon

Warning to iMac users when attempting to change the POP settings as per Verizon's request:
My husband had difficulty setting up the new email settings today, as Verizon had asked us to do via email notice, so he contacted Verizon by phone. Someone attempted to walk him through the process and took control of our computer. In so doing, the Verizon representative inadvertently deleted every email we ever wrote. All of our emails with work information, personal information, all of it -- gone.
When my husband informed me of what happened, I contacted Verizon again and was told, "Oh yeah, that happens sometimes with Mac Mail." I also contacted Apple, and there was nothing they could do. There were a few emails from earlier today that were still available, but all of the other emails, thousands of them -- gone. Unfortunately, while I had been keeping all of my emails on Mac Mail, on my hard drive, I regularly delete my emails from the Verizon.net website, so retrieving them from there was not an option.
It is mind-boggling to me that Verizon has no way to retrieve my emails -- that they deleted -- from their main server. I find that very hard to believe. I can understand how my hard drive may have eradicated them -- but I can't believe that they are truly gone.
Please be warned if you have an iMac or other Apple computer -- If you are dealing with the new changes verizon is asking customers to complete, you could lose all of your prior email. Please back up your emails before attempting to complete their instructions.

New email settings and Quickbooks

The new email settings work just fine for me with Thunderbird, but I also email out through Quickbooks for business. The new settings do not work in Quickbooks, but the old ones still do.
POP3 Server
incoming.verizon.net
pop.verizon.net
YES
995
SMTP Server
outgoing.verizon.net
smtp.verizon.net
YES
465
I will add that the Quickbooks email settings are called "web mail" so not sure if the new settings even apply.
Thanks!

This did not work. Talked toverizon and quickbooks tech support and hopefully find fix soon.

HT1311 Have changed my Apple id to a new email address. its all working fine on my pc and also comes up with the new id on my icloud page on my iphone, but when i tryto buy something from i tunes on the phone the sign in box still has the old id. how do i

Have changed my apple Id to a new email address. its all working fine on my PC and also on come up with the new ID on my icloud page on my iphone but when i try to buy something from itunes etc on my phone, the log in box still contains the old id.
how do i change this?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
It doesn't sound like you "changed" your Apple ID, sounds like you created a new one. Bad idea. All content bought with an Apple ID is forever tied to that ID. The ID that bought the content is the only ID that can update the content. Apple does not merge IDs not does Apple transfer content from one ID to another.

Every time one of my email addresses doesn't work on my mail app, due to wrong password or whatever, it deletes all of the contacts form my phone. What can I do to stop this from happening?

Every time one of my email addresses doesn't work on my mail app, due to wrong password or whatever, it deletes all of the contacts form my phone. What can I do to stop this from happening?
I have tried deleting the account and it deletes all my contacts. I have verizon and even using back up assistant, it says the contacts are there but they aren't. The only way i can find a contact is if I start to type a name in and new text but once i sent the new text, the name disappears and it just shows the number. Siri nor the address book don't recognize any contacts at all.

I cant find any reciept in my email or in my husbands email. I am going to attempt to call and speak to someone who can help me because this was not my fault except trying to be normal and update my phone!

My email on my iPhone 4 doesn't notify me of a new email until I actually go into my mail. My wife's iPhone 4 shows her on the home screen with a red number on the icon. Why is this?

My email on my iPhone 4 doesn't notify me of a new email until I actually go into my mail. My wife's iPhone 4 shows her on the home screen with a red number on the icon. Why is this?

You don't have push enabled. Go into your settings and enable it, however many people will want to advise you that doing so will reduce your battery life.

I am trying to change my email settings but everytime I click on mail in the set up screen I get bounced back to the home screen. Any ideas?

I am trying to change my email settings but everytime I click on mail in the set up screen I get bounced back to the home screen. Any ideas?

Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

New email settings causing time outs or not working

So they send me a notice to change my email settings as soon as possible in which I did as instructed. It ether just runs, hangs or times out. I hate to call these people and talk to "John" or "Jane" -sigh-. Any ideas?
Thanks!
Solved!
Go to Solution.

Disregard I had some firewall issues.... solved!

New Email Settings on iPad

I have input the new settings into my email accounts on my iPad (IOS 5), but they do not work for incoming mail. I am a Verizon DSL subscriber. They seem to work fine for outgoing mail, but incoming produces an error message. Has anyone been successful with these new settings on an iPad?
Solved!
Go to Solution.

I found on both my iPad 4 and my iPhone 4S that I could not just change the names of the pop and smtp servers on my current e-mail settings. Every time I tried, I received an error message that either the pop or smtp server could not be found.
What finally worked for me was to turn my FIOS e-mail account off and then add a new account with the new server names. Just in case that is not clear enough, under Mail accounts in settings, I selected my FIOS account and made it in-active, then I created the new Mail account.

Email settings don't work, can't receive or send email

No matter how many times I change my Outlook email settings for Verizon, the new settings have never worked. I used to be able to at least receive email, but for many months I have not been able to send email. I have called support and emailed Verizon and no one has been able to help.
So now as of 11/11/2013, I can't receive or send email and I have tried to change my settings to the new settings, and nothing works. I have gone to verizon.com/emailsettings for step by step instructions, all to no avail.
I also have comcast.net and my own website email in Outlook and now NONE of my email accounts work as of 11/11/2013. It appears Verizon is the key to my problems.
Any thoughts?

Maryde wrote:
No matter how many times I change my Outlook email settings for Verizon, the new settings have never worked. I used to be able to at least receive email, but for many months I have not been able to send email. I have called support and emailed Verizon and no one has been able to help.
So now as of 11/11/2013, I can't receive or send email and I have tried to change my settings to the new settings, and nothing works. I have gone to verizon.com/emailsettings for step by step instructions, all to no avail.
I also have comcast.net and my own website email in Outlook and now NONE of my email accounts work as of 11/11/2013. It appears Verizon is the key to my problems.
Any thoughts?
Verizon should have no impact on your ability to use Outlook with your comcast.com account. Verizon is only providing the pipe to Comcast, and I can get there there just fine. Something must have been changed in your Outlook setup for your Comcast account (which is separate from the settings for your Verizon account) or Comcast must have changed something that broke your Comcast settings.
If you provide your exact Outlook settings (inbound and outbound including servier names, ports, and SSL settings), perhaps someone can help.
Also, can you successfully use the Verizon webmail to access your mailbox?

Incoming email Settings is not working

I have configured Incoming Email Settings by using msdn link
http://technet.microsoft.com/en-us/library/cc262947(v=office.15).aspx#ConfigureDropFolderPerms .I cannot recieve emails in my document library ,mailroot/drop folder is empty.I am not able to trace issue.Please suggest

Hi Refer thhe links
http://social.technet.microsoft.com/Forums/sharepoint/en-US/3d27cfd7-d4cd-4fb8-9899-d30bc7764a27/incoming-email-settings-not-working
http://social.technet.microsoft.com/Forums/sharepoint/en-US/3d27cfd7-d4cd-4fb8-9899-d30bc7764a27/incoming-email-settings-not-working?forum=sharepointadminprevious
http://social.technet.microsoft.com/Forums/sharepoint/en-US/c0e39e97-9113-4de8-9b72-137c594a4dfe/incoming-email-settings?forum=sharepointgeneralprevious
http://social.technet.microsoft.com/Forums/sharepoint/en-US/c3beaade-056b-48d2-8063-f4dabe60ff70/cant-get-incoming-email-settings-to-work?forum=sharepointadminlegacy
Please remember to click 'Mark as Answer' on the answer if it helps you

New email sound alerts not working

Hi, I have tried setting up a rule to make a sound effect play when a new email arrives but whatever i do it does not seem to work - has anyone tried this? I just want a little noise to sound when a new email arrives but I get nothing with a correctly set up rule. . . . . .

It works fine for me, selecting a sound there in Preferences. If all you want is for any arriving email to trigger a sound, that is all you need, rather than trying to set up a rule.
Two things you have probably tried: One, make sure your sound is on, rather than muted. Two, delete any rules you may have tried setting up to play sounds and try it with only the Preference enabled; it's possible the rules you've set are interfering with the Preference doing its job.

New email settings sort of work in iMac Mail

Similar Messages

Maybe you are looking for