New emails for existing incidents changing the support group value

We are seeing some issues in SM 2012 R2.
Our SM installation has tier1, tier2,tier3 support groups. Any new email to an existing open/closed incident in Tier2 queue is reassigning such incidents back to Tier1 from Tier-2 queue. Is this an expected behavior in 2012 or can this be
fixed?

It was the email received template used in "Routing and Schedule" in Exchange Connector that had the issue with default group set to Tier1. Removing the value resolved it for us.

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How do I add multiple emails for one contact to the same group list?

When trying to set up a group email list using address book, is there a way to include multiple emails for the same contact to one group. For example I'm trying to set up a baseball team group email. Some kids want emails sent to both mom and dad which have different emails. I currently have them in my address book as the boy's name with the emails listed as mom and dad. I can add one "mom" to the list but when I compose the email, it will use the most recent email used. I would like the group to contain both addresses for mom and dad without setting up to different contacts for the same player.

var cToAddr = this.getField("saManager").value + ";" + this.getField("ManagerEmail").value;

What action dom i take for this error message "C:\DOCUME~1\user\LOCALS~1\Temp\physics.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences"?

I get this message when I try to download a pdf file from a website.
"C:\DOCUME~1\user\LOCALS~1\Temp\physics.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences."
This is a new error. There used to be no problem.

Do you have any setting for MP3 in Tools > Options > Applications ?
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I created a new ID for my Iphone, because the old ID was an email address I no longer have. Also, the phone wouldn't recognize the password I have always used. Now the problem is when I try to update my apps, it automatically wants to use the old ID.

I created a new ID for my Iphone, because the old ID was an email address I no longer have. Also, the phone wouldn't recognize the password I have always used. Now the problem is when I try to update my apps, it automatically wants to use the old ID. I've set the new ID for the phone, but it defaults to the old one when asking for a password to update apps.

That's because all apps are forever tied to the Apple ID used to obtain them, & can only be updated using that ID.
To use your new ID with these apps, you'll have to delete them, then repurchase. Or, contact iTunes support, explain the situation, & ask that they add these apps to the download queue of your new ID.

How to create the new varients for existing generic article.

Hi all,
      Can any body tell how can i create new varients for existing generic article
    T-Code - MM41 ( IS-Retail).
   Plz help, helpful answers will be rewarded.
Regards,
Sai

Hi
If you have access to the program of the tcode, then go to that tcode click on system->status, to get the program name, go to se38 give that program name and select variants radiobutton, create the variant.
Regards
Haritha.

Where do I change my username for the support group?

where do I change my username for the support group? Thanks

If you are talking about these forums, then no, you cannot change your name - the hosts will only make an exception if there is a security issue. But, since you've not accumulated any points, simply stop using this one and create another one.

The CR 2010 for VS engine changes the margins and scales the report

The CR 2010 for VS engine changes the margins and scales the report but only when printing.
Environment:
OS: Windows 7 x64 / Windows 2008 x64
VS: VS 2010 x64
CR designer: CR 2008 SP3.5
CR engine: CR 2010 for VS SP1
We have upgraded the Crystal Reports engine from version 10 to u201CCrystal Reports 2010 for VSu201D and are now having major issues with printing reports to preprinted papers, giro forms etc. because the report margins are changed and the reports are scaled (when report elements are in non-printable area?). Reports with elements in non-printable area are shown correctly in print preview (CR 2010 CrystalReportViewer) but moved to printable area when printed. This behavior was different in CR 10. Changing the PrintLayoutSettings in code is ignored when printing.
Error u2013 The printed reports are scaled:
-     Print in the CR 2008 Designer SP2
-     CR 2010 for VS SP1
OK u2013 The reports are not scaled:
-     Print in the CR 2008 Designer SP3.5
-     Print in the CR 10 Designer
-     CR 10 engine
Test:
1) Crystal Reports Designer 2008 (with SP 3.5)
a) Create a new blank RPT file.
b) Set report margins to 0,0,0,0 in Page Setup.
c) Add a box in the upper left corner (x=0, y=0).
d) Select "Print preview" and validate that the box is located in 0,0 in preview window.
e) Select u201CPrintu201D and validate that the box is located in 0,0 of the paper. Some of the box borders might be outside of the printable area but that is ok.
2) Visual Studio 2010 and u201CCR 2010 for VSu201D with SP1:
a) Create a new Windows Forms Application project (.NET Framework 4.0). Set project to u201C.NET Framework 4.0u201D and platform target u201Cx86u201D.
b) Add the CrystalReportViewer control to Form1.
c) Add the RPT file to the CrystalReportViewer control
d) Run the application
e) Validate that the box is located in 0,0 in the CrystalReportViewer control.
f) Select the "Print" icon in the CrystalReportViewer
h) Click the "Print" button and validate that the box is moved to the printable area which is wrong.
Notice: In the print dialog (CR 2010 for VS) select the "Layout" tab page and see that "Scale u2026" is selected and cannot be changed. This is different from the CR 2008 Designer even though that it is the same report file and printer.

I have done the requested test (and more - see below) and can not reproduce the issue.
Tests done
1) Crystal Reports Designer 2008 (with SP 3.5)
a) Create a new blank RPT file.
b) Set report margins to 0,0,0,0 in Page Setup.
c) Add a box in the upper left corner (x=0, y=0).
d) Select "Print preview" and validate that the box is located in 0,0 in preview window.
e) Select u201CPrintu201D in the CR designer. Results in the box printing at 0,0 coordinate of the paper.
f) Repeat all of above with a text field report
g) Select u201CPrintu201D in the CR designer. Results in the text printing at 0,0 coordinate of the paper.
2) Visual Studio 2010 and u201CCR 2010 for VSu201D with SP1:
a) Create a new Windows Forms Application project (.NET Framework 4.0). Set project to u201C.NET Framework 4.0u201D and platform target u201Cx86u201D.
b) Add the CrystalReportViewer control to Form1.
c) Add the RPT file to the CrystalReportViewer control
d) Run the application
e) Validate that the box is located in 0,0 in the CrystalReportViewer control.
f) Select the "Print" icon in the CrystalReportViewer
g) Click the "Print" button
h) Text filed report test results in the text printing at 0,0 coordinate of the paper.
i) Box report test results in the text printing at 0,0 coordinate of the paper.
3) VS2010 IDE
a) Create a new blank RPT file.
b) Set report margins to 0,0,0,0 in Page Setup.
c) Add a box in the upper left corner (x=0, y=0).
d) Preview report in the ID designer and validate that the box is located in 0,0 in preview window.
e) Select u201CPrintu201D in the IDE designer. Results in the box printing at 0,0 coordinate of the paper.
f) Run above report in code
g) Preview report and validate that the box is located in 0,0 in preview window
h) Select the "Print" icon in the CrystalReportViewer
i) Click the "Print" button
j) Text filed report test results in the text printing at 0,0 coordinate of the paper.
k) Repeat all of above with a new report that uses a text field rather than a box.
None of my reports have the option "No Printer" checked.
All of my reports have the option "Dissociate Formatting Page Size and Printer Paper Size" checked
From the above, you can see that all of the printing tests result in consistent printing, be it a report created in CR 2008 or CRVS2010, useing a box or a field. No difference in printing.
Suggestions:
1) I am not sure if you have followed the steps you recommended. E.g.; are you creating a new report or using your existing report? See if following the steps described reproduces the issue (it may be there is something specific to your existing reports)
2) Make sure you have the latest printer driver available for your printer
3) Try a different printer
4) Add a report to the VS2010 IDE and preview the report in the IDE of VS2010
5) Compare the "No Printer" and "Dissociate Formatting Page Size and Printer Paper Size" options
6) Consider creating a phone case so a support technician can troubleshoot the issue with you
- Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

How to change the material group in existing PO

Hi
I want to change the material group in already exist PO. like one material have the material group 1002. i have changed the material group in material master i.e. 0022.
In already existed PO for this material, material group is not changing. how do we do this.
Thanks
Pankaj Garg

if ur po is processed then it is not possible
if it is not processed for gr then just delete the existing material and give new entry of material in same po
regards
kunal
award if helpful

Problem in creating new versions for existing DIR using CV01N

I am working in SAP ERP 6.0 EHP 4.0 system.
I have problem in creating new versions for existing DIR using CV01N
I create a DIR version 00 with functional location and mpd cycles. Then when i try to create a new version by copying the contents created from already created document.I change the MPD cycles in the new version and save it.
once when i display the first document created the mpdcycle specified in version 01 is copied to the 00 version.
The document is inconsistent where versioning of document doesnot work properly wrt MPDCYCLE and MP HEADER.
The problem which i found was the document identification guid remains the same for all the document versions getting created.
The same is working fine in SAP ERP6.0 EHP3.0 sytem.
Please someone help me in resolving the above issue.
Regards,
Prasad.B

There is a change in the standard code.The reason for the above problem was because of a missing Enhancemnet point in a standard function module 'CV110_DOC_CREATE_WITH_TEMPLATE'.
IS-ADEC-MPD - Enhancement to copy MPD data
ENHANCEMENT-POINT CV110_DOC_CREATE_WTEMPL_01 SPOTS ES_SAPLCV110.
+*$*$-Start: CV110_DOC_CREATE_WTEMPL_01----------------------------------------------------------$*$*+
+**ENHANCEMENT 1 ZSF_AD_MPD_SAPLCV110.    "active version**+
+*** copy MPD relevant data from templ. doc to current doc**+
+**CALL FUNCTION 'MPD02_COPY_MPD_DATA'**+
    +**EXPORTING**+
      +**is_draw = ls_draw**+
    +**TABLES**+
      +**ct_drad = lt_drad.**+
+*ENDENHANCEMENT.**$*$-End:   CV110_DOC_CREATE_WTEMPL_01----------------------------------------------------------$*$*+
Created a custom enhancement point similar to SAP ECC6.0 EHP 3.0 system.
The reason was the buffer was not getting cleared previously.After inserting the above code the DIR's are getting created withot any issues.
Regards,
Prasad.B

When I tried to run php file I am getting the following error message, "/home/karthick/Desktop/PHP files/third.php could not be opened, because the associated helper application does not exist. Change the association in your preferences." How to fix this?

When I tried to run php file I am getting the following error message, "/home/karthick/Desktop/PHP files/third.php could not be opened, because the associated helper application does not exist. Change the association in your preferences." How to fix this?

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What should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question link? my safety email got deleted :(

what should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question/answer link? my safety email got deleted

Your only option will be to contact iTunes Store support and see if they can help you. Click on this link and choose the Account Management option, and create a new case with iTunes Support.
Good luck!

FillBy always fills in the same row in data grid view. How to make it fill in a new row for each click of the Fillby Button? VB 2010 EXPRESS?

Hi there,
I am a beginner in Visual Basic Express 2010. I have a Point of Sale program that uses DataGridView to display records from an external microsoft access
database using the fillby query.
It works, but it repopulates the same row each time, but i want to be able to display multiple records at the same time, a new row should be filled for
each click of the fillby button.
also I want to be able to delete any records if the customer suddenly decides to not buy an item after it has already been entered.
so actually 2 questions here:
1. how to populate a new row for each click of the fillby button
2. how to delete records from data grid view after an item has been entered
Thanks
Vishwas

Hello,
The FillBy method loads data according to what the results are from the SELECT statement, so if there is one row then you get one row in the DataGridView, have two rows then two rows show up.
Some examples
Form load populates our dataset with all data as it was defined with a plain SELECT statement. Button1 loads via a query I created after the fact to filter on a column, the next button adds a new row to the existing data. When adding a new row it is appended
to the current data displayed and the primary key is a negative value but the new key is shown after pressing the save button on the BindingNavigator or there are other ways to get the new key by manually adding the row to the backend table bypassing the Adapter.
The following article with code shows this but does not address adapters.
Conceptually speaking the code in the second code block shows how to get the new key
Public Class Form1
Private Sub StudentsBindingNavigatorSaveItem_Click(
sender As Object, e As EventArgs) Handles StudentsBindingNavigatorSaveItem.Click
Me.Validate()
Me.StudentsBindingSource.EndEdit()
Me.TableAdapterManager.UpdateAll(Me.MyDataSet)
End Sub
Private Sub Form1_Load(sender As Object, e As EventArgs) Handles MyBase.Load
'TODO: This line of code loads data into the 'MyDataSet.Students' table. You can move, or remove it, as needed.
Me.StudentsTableAdapter.Fill(Me.MyDataSet.Students)
End Sub
Private Sub Button1_Click(sender As Object, e As EventArgs) Handles Button1.Click
Me.StudentsTableAdapter.FillBy(Me.MyDataSet.Students, ComboBox1.Text)
End Sub
Private Sub Button2_Click(sender As Object, e As EventArgs) Handles Button2.Click
Me.MyDataSet.Students.AddStudentsRow("Jane", "Adams", "Female")
End Sub
End Class
Get new key taken from
this article.
Public Function AddNewRow(ByVal sender As Customer, ByRef Identfier As Integer) As Boolean
Dim Success As Boolean = True
Try
Using cn As New OleDb.OleDbConnection With {.ConnectionString = Builder.ConnectionString}
Using cmd As New OleDb.OleDbCommand With {.Connection = cn}
cmd.CommandText = InsertStatement
cmd.Parameters.AddWithValue("@CompanyName", sender.CompanyName)
cmd.Parameters.AddWithValue("@ContactName", sender.ContactName)
cmd.Parameters.AddWithValue("@ContactTitle", sender.ContactTitle)
cn.Open()
cmd.ExecuteNonQuery()
cmd.CommandText = "Select @@Identity"
Identfier = CInt(cmd.ExecuteScalar)
End Using
End Using
Catch ex As Exception
Success = False
End Try
Return Success
End Function
In closing I have not given you a solution but hopefully given you some stuff/logic to assist with this issue, if not perhaps I missed what you want conceptually speaking.
Additional resources
http://msdn.microsoft.com/en-us/library/fxsa23t6.aspx
Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar problem.

Since upgrading to the newest version of ios 8, I can no longer share my photos on facebook. I have tried going to setting-photos, but the facebook app does not show up for me to change the settings. Any suggestions?

Since upgrading to the newest version of ios 8, I can no longer share my photos on facebook. I have tried going to settings-privacy-photos, but the facebook app does not show up for me to change the settings. Any suggestions?

when you opened the shared library with the newer version of iPhoto (iPhoto '11) you were given a warning that your library would be converted and could not be used by older versions - you clicked ok to go ahead - there is no updo available - either upgrade to iphoto '11 of the MBP or load your backup of the iPhoto '09 library on it - older versiopns of i{Photo can not read newer libraries
LN

How do i set up my iPhone to chime when a new email arrives? right now, the chime only works after I tap the mail icon

How do I set up my 4S phone to chime when a new email arrives? Right now, the chime only sounds after I tap the mail icon. I need an alert to check my mail. Comcast mail. Settings for mail set at "fetch new data". Thank you

Try if this works for you
1. Tap Settings on Home Screen
2. Go to Mail, Contacts, Calendars
3. Tap on Fetch New Data
4. Turn "Push" to On
5. Back to Mail, Contacts, Calendars again
6. Under "Advanced", make sure that it is set to "Push" for all your mail accounts
Push means the server will literally push the mails to your iPhone whenever there is new mail. Fetch like the word says is where you have to manually update to receive new mail (what you are doing now)

When I choose to open a new tab from a website, such as facebook, it always opens it in a new window. How do I change this to just opening a new tab. I tried changing the tab settings but it did not work

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It is probably a JavaScript link.
You can probably force it where you want it with a keyboard shortcut
either "Ctrl+click" or "Ctrl+Shift+click". see
* Firefox and other Browser Keyboard Shortcuts (Comparison Table) http://dmcritchie.mvps.org/firefox/keyboard.htm
''Did that work?''
Some styles that provide a warning as to the type of link:
* No Follow links, mouseover id of other links - userstyles.org http://userstyles.org/styles/10987
* Change cursor on some links with JS. - userstyles.org http://userstyles.org/styles/233
* Link Warning - Themes and Skins for Mozilla - userstyles.org http://userstyles.org/styles/1301
* Link warning (cursor hover) - various filetypes - userstyles.org http://userstyles.org/styles/2538
* Red hand cursor for .pdf links - userstyles.org http://userstyles.org/styles/553

New emails for existing incidents changing the support group value

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