New eSATA only plays back some shows

Just installed an External Drive over the weekend. It seemed to work fine on Monday & Tuesday. Tonight, however, it will not play back 2 of the shows that were recorded yesterday (Unforgettable & NCIS) it will play back a movie this morning & a TV show recorded on Monday! Anyone know what's up?
Here's what happens: We go to the recorded list on the DVR, find the show & hit play, it seems to pause, then returns to the screen that says 'hit OK to play', we hit OK, it pauses again & then goes back to live TV - this doesn't happen on all the shows, only on ~half. There isn't any obvious trends to know what shows it will or will not play - they all have time listed & are taking memory space on the eSATA
Suggestions anyone?

Hello MichaelM,
I am sorry you are having difficulty using your external drive for play back. What brand and size eSATA drive are you using? Have you tried power cycling the external drive or DVR yet? You can also reset your DVR using the In Home Agent tool right from your computer. If you need additional help let us know.
Thanks
Mike_VZ
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms of Service, or your Customer Agreement Terms and Conditions or Plan.

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