New ExportPDF subscription doesn't work

I paid my $19.95 today for a year of ExportPDF. I received a confirmation email with a link that said click here to get started. But when I click here to get started and signed in, I get a window that says my trial has expired and I should by the program. WTF? Why does the receipt from the purchase of the program take me to a sign on screen then a window to buy the program? Through help chat, Habib in India told me to wait.
In other strings I saw posts about a 24 waiting period to activate the software. If this is correct, why can't Adobe put that big and bold in their selling screens and/or confirmation email to save their paying customers  a little agravation?
With a company as large and technical as Adobe, it doesn't make sense that their computers need 24 hours to activate any software purchases.

Thanks for the suggestion but unfortunately that didn’t work. About half the lines on the document still have all the information on one row.
Don Abernathy, Principal
614, LLC
2894 Gundry Ave Suite A
Signal Hill, CA 90755
[email protected]
562 595-9300 phone
562 595-9339 fax
562 754-3611 cell
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