New external hard drive doesn't back up

Hi All,
So I had an email from Apple stating my hard drive might be faulty and they will replace it free of charge. So, I went out and purchased a brand new external hard drive to use as my time machine back up.
I formatted my hard drive to use only as a time machine backup. Half way thorugh my first backup, something interuppted it and it didn't finish the backup.
So, I've tried many times since to back up my machine and everytime i get this message............
[IMG]http://i922.photobucket.com/albums/ad67/Deano1903/Backup.png[/IMG]
I am using OS - Mountain Lion 10.8.2

Hello:
It is not helpful to you, but I have never seen anything like that before. 
Did you install any Seagate software when you got your new drive?
Did you buy the "Seagate plus for Mac OS?"
Since I do not have a Seagate drive, I think it would be best if you went to the Seagate web site (http://www.seagate.com/external-hard-drives/) and have them shoot the problem.  If that does not help, come back and I will try to guess my way through the problem.
Barry

Similar Messages

  • HT201250 I want to add another external hard drive to be backed up by time machine how can I do this?

    I recently had an external hard drive die on me.  It had all my work files on it, so it was really important to me.  When I went to retrieve the lost files from time machine, it didn't appear to have backed up anything from that external drive (and before anyone asks it's a different external drive to where my time machine files are backed up onto).  I sent my old hard drive away to a data recovery company, and luckily they were able to retrieve all the data.  Now I want to check that my new external hard drive does get backed up this time, but I can't seem to find out how to include this in the back up as it doesn't appear to be doing this automatically!  Any ideas on how? Many thanks

    Check System Preferences/Time Machine/Options to make sure the external drive isn't excluded.

  • I have been storing my Aperture and IMovie Libraries on an external hard drive that recently died.  Fortunately I've been using Time Machine to back up to a 2nd external drive.  How do I restore my libraries to a new external hard drive?

    I have been storing my Aperture and IMovie Libraries on an external hard drive that recently died.  Fortunately I've been using Time Machine to back up to a 2nd external drive.  How do I restore my libraries to a new external hard drive?

    This is a tricky one.
    Open up Time Machine and go back to a date using the timeline on the right side of the window when you know the drive was working and was backing up as part of Time Machine backups.
    Click on the name of your Mac under the Devices heading on the left side of the window in Time Machine, and if things are working correctly you will see Macintosh HD (or whatever you have named it) and the name of the external hard drive that was backing up in the past.
    Right-Click on the name of the external hard drive and then click on "Restore (name of drive) to....."  You may be asked for your adminstrator password at this point.
    It might be easier to restore the drive contents to your desktop if you have room on your Mac, and then copy things over to the new external drive where you want to store the Aperture and iMovie Libraries.
    Once the libraries have been moved over the new external hard drive, you will likely need to "point" Aperture and iMovie to the location of the libraries on the new external hard drive.

  • I bought a new external hard drive for backups, but time machine won't do a full back up.  I think it is remembering backing up onto previous external hard drives, which I don't own anymore.  How do I do a new full backup?

    I bought a new external hard drive for backups, but time machine won't do a full back up. 
    I think it is remembering backing up onto previous external hard drives, which I don't own anymore.  How do I do a new full backup?
    When I bought the new (used) iMac, I also bought an external hard drive for backups.  It worked fine, but my husband stole it.
    Then I bought a new external hard drive (Seagate) and it worked fine for three weeks, then died.
    So I just got a new external hard drive, which was put together from an internal hard drive and a hard drive enclosure. 
    Time machine did the first backup today, and it should have taken 9 hours like it did on the previous first time full back up.  Instead, it took 30 minutes.  That can't be right.  I want to start over and do a full backup to make sure everything gets onto my new external hard drive, but I can't figure out how to do that.  Please help.

    Triple-click anywhere in the line below to select it:
    tmutil compare -E
    Copy the selected text to the Clipboard (command-C).
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V).
    The command will take at least a few minutes to run. Eventually some lines of output will appear below what you entered.
    Each line that begins with a plus sign (“+”) represents a file that has been added to the source volume since the last snapshot was taken. These files have not been backed up yet.
    Each line that begins with an exclamation point (“!”) represents a file that has changed on the source volume. These files have been backed up, but not in their present state.
    Each line that begins with a minus sign (“-“) represents a file that has been removed from the source volume.
    At the end of the output, you’ll get some lines like the following:
    Added:
    Removed:
    Changed:
    These lines show the total amount of data added, removed, or changed on the source(s) since the last snapshot.

  • Getting my backed-up photos into iPhoto on the new external hard drive

    I managed to use Time Machine to restore the back-up of my external hard drive (that died) to a new external hard drive, however, while I can see the .jpeg images that were in my original (ext. hard drive) iPhoto library on the new Passport Drive, they are no longer set up in an iPhoto library.  I might have confused the system because I had thought I needed a shell structure iPhoto library on the new hard drive, so I basically moved the new "budding" iPhoto library established on my iMac's internal hard drive to the Passport drive before restoring the Time Machine backup.  What I see now is 1. a 4GB iPhoto library existing on the internal drive.  2. an identical 4GB iPhoto library existing on the external Passport drive  and 3. a folder named Simpletech with the entire contents of the failed hard drive including all the photos from my original 54GB iPhoto library that resided on the old external hard drive, which are accessible as independent .jpeg files, but no longer organized as an iPhoto library. 
         Would love to know the steps to having just one iPhoto library on the Passport external hard drive that contains all my images without accidentally losing/deleting any images and messing up pointers.  I would not mind eliminating the iPhoto library on the internal hard drive either, provided I could get all the images into the main one.
    Angie in Charlotte

    while I can see the .jpeg images that were in my original (ext. hard drive) iPhoto library on the new Passport Drive
    When you enter Time Machine and go to the Pictures folder do you not see the iPhoto Library in it at different dates?
    Click to view full size
    If you used Time Machine to backup your hard drive then the iPhoto Library package should be in it.  If you did something different please explain in detail what you did.
    OT

  • HT1391 I had all of my music on an external hard drive that failed. I have iTunes Match so all of my music was synced with the "cloud". How do I now download and save all of my music back down on a new external hard drive?

    I had all of my music on an external hard drive that crashed. I have iTunes Match so all of my music was synced in the cloud. How do I now re-load my music back down onto a new external hard drive?

    Hey Rbe58!
    I believe this question can be answered by the information in the following article:
    iTunes 11 for Windows: Access all your music anytime, anywhere with iTunes Match
    http://support.apple.com/kb/ph12492
    Play or download songs from iCloud
    You can play songs directly from iCloud, or you can download songs so you can play them when you’re not connected to the Internet.
    If a song is available in iCloud, it has a Download button next to it.
    To play the song, double-click it.
    To download the song, click the Download button.
    After you download a song to a computer, it remains in the computer’s iTunes library, even if you turn off iTunes Match.
    To only display downloaded songs in your iTunes library, choose View > Hide Music in the Cloud. This also hides any previous iTunes Store purchases you haven’t downloaded.
    For information about downloading and playing songs on an iOS device, see the documentation for the device.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • I backed up my I-tunes library (by dragging my "music" folder to my new external hard drive.  Now 6,000  songs won't play stating, "original file cannot be found."  What can I do to get these songs back???!!!

    I backed up my I-tunes library (by dragging my "music" folder to my new external hard drive.  Now 6,000  songs won't play stating, "original file cannot be found."  What can I do to get these songs back???!!!

    Try putting the files back where they were before you moved them, then follow the steps in this Apple document -> iTunes: Back up your iTunes library by copying to an external hard drive

  • I use an external hard drive as a Time Machine back up, but I want to use another external hard drive to save movies, photos on it, but it won't give me the option to save anything on the new external hard drive. Nothing is wrong with the external hard.

    I use an external hard drive as a Time Machine back up, but I want to use another external hard drive to save movies, photos on it, but it won't give me the option to save anything on the new external hard drive. Nothing is wrong with the external hard. 

    Hi Clarkett99,
    To use an external hard drive for your iTunes library, see the steps in this article -
    iTunes: Back up your iTunes library by copying to an external hard drive
    http://support.apple.com/kb/HT1751
    iPhoto can be used in a similar way, follow the steps in this previous discussion -
    how do I save photos and their albums...: Apple Support Communities
    https://discussions.apple.com/thread/3744259
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • HT201250 new external hard drive for Time Machine backup suggestions?

    Ok, I have 3 external hard drives; unfortunately I've used them on my PC and they are read only on my iMac.  So, I need to buy a new external hard drive for Time Machine backup.  I'm a little confused; can I buy any EHD and them format it so Mac can use it or are there special EHD's I need to purchase?
    Anyone have a particular EHD that is working well for you?  Thanks, Blue

    Bluehowler wrote:
    Ok, I have 3 external hard drives; unfortunately I've used them on my PC and they are read only on my iMac.  So, I need to buy a new external hard drive for Time Machine backup.  I'm a little confused; can I buy any EHD and them format it so Mac can use it or are there special EHD's I need to purchase?
    Anyone have a particular EHD that is working well for you?  Thanks, Blue
    Unless you need all three external drives for your PC, you can reformat in one of them in Mac OS Extended (Journaled)  for use with Time Machine. However, since Time Machine backs up hourly, you'd need the external drive to be running constantly. That means ventilation of the drive becomes an issue since some, such as Seagate, can get very hot in their sealed enclosures. Some drive manufacturers try to get around this by spinning down the drive when not in use, but I've read complaints that that doesn't play well with a Mac. So whether you reuse one of your current externals or get a new one, it's a good idea to keep the drive's ventilation in mind.

  • Restore iPhotoLibrary specifically from EXTERNAL Hard drive  Time Machine back up?

    My laptop Photo Library is corrupted somehow. I tried to restore from a prior in Time Machine on laptop and made the mistake of not saying to keep BOTH copies,  but after trying for 3 hours of telling me it was doing it through various windows, a little one popped open saying something about permissions and it opened an old iPhotoLibrary  from 2 years ago! ... I do have that one now and am copying it off my laptop as fast as I can to FLICKR
    cuz APPLE has become a PHOTO sinkhole... (We are talking 20,000 pics folks with scanned in family pics from 100 yrs ago!)
    I think I have a good copy on my External Hard Drive Time Machine back up from about 3 weeks ago. How do I use that to Restore from
    or should I just wait for this PHOTOS thing to come out?
    NEXT Question is there a convenient way to split it into MULTIPLE ones..eg KEEP old stable photos in one or more.
    and use another for all the new ones not editted or sorted yet? I do see there is a new Option under iPHOTO/File menu to just switch
    libraries but, of course, you cant even see that if your Library wont open!

    For TM help post in the forum for your OS - and see https://www.apple.com/support/timemachine/ and http://pondini.org/TM/FAQ.html and http://pondini.org/TM/Troubleshooting.html
    Depends on undisclosed information
    With the current OS and iPhoto you switch library using the switch library command - with any version you can switch libraries by holding the option key down while you launch iPhoto which brings up the select library window
    And generally it is not a smart idea to have multiple iPhoto libraries - it generally has no advantages and makes things much more difficult and complicated and often leads to user errors that cause major problems
    If you want to anyway the most convent way to split libraries is to use the paid version of iPhoto Library Manager - http://www.fatcatsoftware.com/iplm/ - 
    LN

  • How do I copy an iPhoto library, which is on an external hard drive, onto a new external hard drive?

    I'm running out of space on my external hard drive, so I was advised to buy one with triple the amount of space.  So, I need to copy my current iphoto library, which is on an external hard drive, onto a new external hard drive.  I thought I could just drag and drop it in, but that doesn't seem to be working. 

    Make sure the external drive is formatted MacOS Extended (Journaled) and then drag the iPhoto Library to that drive using the Finder.
    Then double click the library in its new location to open it in iPhoto. Test it thoroughly, if it is working, before deleting the original library on the internal drive.
    To check the format of the drive, see (it says Aperture, but the same applies to iPhoto):  Format external drives to Mac OS Extended before using with Aperture
    iPhoto: Issues with FAT32-formatted drives

  • Got a new external hard drive. Transferred all files from old hard drive to new hard drive. Connected hard drive to macbook. How do I get all my files to be recognized by iTunes and my already made playlists??

    Got a new external hard drive. Transferred all files from old hard drive to new hard drive. Connected hard drive to macbook. How do I get all my files to be recognized by iTunes and my already made playlists??

    Trying to download photos from IPHONE, IPAD to IPHOTO in IMAC after installing new hard drive.
    How did you import the photos to iPad and iPhone?
    If the photos have been synced to the iPhone and iPad using iTunes, you cannot sync them back.
    See this document:  http://support.apple.com/kb/HT4236
    You can't reimport pictures synced from your computer to your device back to your computer. You can only import pictures in the Camera Roll or Saved Photos from your device to your computer. If you need to retrieve synced photos from your device:
    If your photos are not in the Camera Roll on your devices, save them to the Camera Roll, share them to the Photo Stream, mail the photos, or, if you have iPhoto on the devices, use iTunes Photo Sharing.
    http://help.apple.com/iphoto/iphone/2.0/?handbuch#blnkee26bc1
    Save photos to your computer using iTunes
    Connect your iOS device to your computer.
    Tap a photo, album, event, web journal, or slideshow and tap Share> iTunes.
    Tap Selected, or change the photos you want to save (if you are saving a slideshow skip to step 4):
    Select different photos: Tap Choose Photos, tap one or more photos, and tap Next.
    Select a range of photos: Tap Choose Photos, tap Range, tap the first and last photos in the range, and tap Next.
    Select all the photos in an album or event: Tap All.
    In iTunes, click the button for your device and click Apps at the top of the window.
    Below File Sharing, select iPhoto (in Apps).
    Select the Shared Photos folder under iPhoto Documents.
    Click Save To and select the location on your computer where you want to save the items.
    To view your photos, go to the Finder and look in the location you selected above.

  • How Can I Migrate My Time Machine Backups To A New External Hard Drive?

    I have a external hard drive that has 500 GBs left, but I want to buy a larger drive.

    ivan wrote:
    How Can I Migrate My Time Machine Backups To A New External Hard Drive?
    I have a external hard drive that has 500 GBs left, but I want to buy a larger drive.
    Hi iVain
    Fire up *Disk Utility*, click the Restore tab, then drag your old and new TM drives into the Source and Destination fields. Click Restore, and a complete copy of your old TM files will be made on the new drive. Go to TM preferences and select the new drive, and it will continue backing up just as it left off.
    Hope this answers your question. See:
    http://discussions.apple.com/thread.jspa?threadID=2595485&tstart=0

  • My new external hard drive appears in Finder, but none of the files show up in recent documents (today/yesterday/past week)

    My new external hard drive appears in Finder, but none of the files stored on it show up in recent documents (today/yesterday/past week).

    what format is the external drive? How is it connected?
    The drive must be formatted Mac OS extended (journaled) - if it is try Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - from the resulting first aid window repair permissions and if necessary rebuild your database
    Note that multiple libraries is not necessary and is generally a bad idea.
    LN

  • I have moved all my songs onto a new external hard drive but it has wiped my iPod clean. Although when I connect my iPod it's starts teh process of sync'ing - so many songs in I get a pop up advising the siong could not be read or written to?

    I  have moved all my itunes onto a new external hard drive to free up space. It has wiped my ipod clean! I can still see the itunes on the new hard drive so I restored my iPod and tried to sync. Although when I connect my iPod it's in the process of syncing, so many songs in I get a pop up saying could not copy to my iPod as xyz song title could not be read or written. I click ok for this pop up to dissapear and then another pop up appears saying could not coyp to iPod because of unknown error.!!! Help I'm going crazy.

    Did you go into iTunes to change the location of your media files? if not you will need to go into iTunes and click on preference and select the advance tab then click the iTunes Media folder location.  Select the location of your on external hard drive. 

Maybe you are looking for