NEW findings on the MS Remote Desktop issues for iOS and MacOS, please read Microsoft

Hi there,
Yesterday morning, I posted this topic: http://tinyurl.com/kohtjnm
Since then, new findings has brought some light on the issue. As stated in that last topic, I work for a software company that uses RDP as a clouding solution. Our customers using iPads were no longer able to connect since September while users with Windows
and Android were working fine. We figured that MacOS users didn't have problems either until one of them called us yesterday.
On tablets, we assist the customer to configure a single connection since it's usually not their main methods of working, but on MacOS, we configure 2 connections, two different domain names leading to the same server, this is in case one of the domain provider
is down like it happened in the past. The first domain is with Network Solutions while the 2nd domain is with GoDaddy.com Canada. With the MacOS user who called us yesterday, we found out that the 1st address (Network Solutions) didn't work but the 2nd address
(GoDaddy) did work. At first, we thought that the problem was with her Mac since no other Mac customer called us. Later that day, we had a new customer with a Mac and after setting him up, I had the same issue, the Network Solution address didn't work either.
After I was done with the Mac customer, I quickly grabbed our iPad and set-up MS Remote Desktop with our 2nd domain address (GoDaddy) and it worked!!! The problem is that somehow, your
latest program update is no longer compatible with every domain name address, it has nothing to do with gateways since both domain names have a gateway address from the respective provider.
So to recap, everything is cool with Windows and Android, the problem is the version 8 of your program for Apple products, it's not compatible with every domain name, something's jamming the connections, it's up to you to figure out what. 
Thank you

Hi,
Thanks for your feedback, I will forward your concern to the product group.
Regards.
Dharmesh Solanki
TechNet Community Support

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