New FiOS Installation - Techie - Need router recommendations.

We're a small business in New Jersey. FiOS Installation coming later this week.   35/35 & 13 static ips.
Q1:   Anyone know the make & model of the FiOS modem that will be coming?
Q2: Router?
In our office we a couple of Web servers and 10 normal staff PCs.
Currently we have old/slow DSL/Megapath service.    The old Netopia Router does everything, a) DSL gateway, b) firewall that we config'ed, c) NAT (we use 192.168.1.n inside).   One cat5 to a 16port 1gb D-link switch, then to PCs . Been working fine, haven't really messed with it in a few years.
Since I'm a newbie to VZ FiOS. I have some basic setup Q&A for us. I'm assuming that I should not use the VZ Modem for most of the stuff the old Netopia is doing.     So I assume I should put a new wired ROUTER downsteam from VZ Modem.
Q2:   Can you recommend any particular Router?     Any general how-to guidelines would be appreciated !

John123 wrote:
Q1: Anyone know the make & model of the FiOS modem that will be coming?
FIOS does not use modems. You will be getting an Actiontec MI-424WR router.
John123 wrote:
I'm assuming that I should not use the VZ Modem for most of the stuff the old Netopia is doing. So I assume I should put a new wired ROUTER downsteam from VZ Modem.
No need. The VZ supplied router should do everything you need.
I noticed you said you were getting 13 static IPs. The Actiontec will only map 5 external static IPs to internal IPs (static NAT).
If you truly have 13 machines exposed to the internet, you will need a 16 port switch connected to the VZ ONT, then each machince with a public IP connected to that switch. I doubt the Netopia could keep up with the FIOS 35/35 speeds.

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Verizon's new FiOS GigE Wireless N Router and High Speed Internet

So I got a deal in the mail to get an upgrade to [50/25] Mbps Internet (I currently have [15/5]...when I was reviewing it on line this message came up...
Verizon will provide up to [50/25] Mbps Internet with a wired connection. If you use your Internet primarily for wireless or WiFi connections, you have the option to upgrade to Verizon's new FiOS GigE Wireless N Router which will maximize your speed delivered through your wireless connection.
Upon completion of your order, you'll be provided with information for purchasing a router at Verizon's online equipment and accessories store.
I am VERY interested in getting super fast internet...my current internet is really good but it wouldnt hurt to bump it up. I have several devices using internet in the home...most of them wireless (including my PS3). I currently use a Verizon Actiontec router.
So here is my question...do I really need to get the above router to take advantage of that [50/25]? Also one other thing...My house is fairly large and I would really like to have two routers...is it possible to use two routers or a setup to have one upstairs and another downstairs?
Thanks in advance for the answers!
-Jest

There are a lot of variables that affect wireless range.
Walls, interference, other networks in the area, etc.
You don't indicate which older Actiontec you have.
Wireless capabilities also vary by Actiontec hardware revision (A,C,D,E,F,G,I).
In general, wireless range for 802.11n is somewhat less than 802.11g, even though the bandwidth is higher.
This is especially true on the 5Ghz band (which the latest Actiontec doesn;t support).
If you only need another 10 feet, you could try moving the router, or replacing the antenna with a high gain antenna.
http://www.meritline.com/high-gain-802n-2-4ghz-swivel-antenna-routers-network-card-adapters---p-4440...

New FiOS installation

Hello,
I live in an apartment building in Brooklyn where FiOS is not currently offered, but my street is wired for FiOS. I spoke to a Verizon agent several months ago, and he said I would need to have my landlord call to give permission for Verizon to install an ONT box in our backyard. He did so, and I called Verizon back in early January to see what the next step was, and I was informed that I needed to schedule an appointment with Engineering to come install the ONT box, and that FiOS service would be available at this point.
I called and tried to get through to Engineering, but was told they didn't accept calls from customers, and the Verizon agent put me on hold to call himself. He came back and said Engineering would contact me before the end of the month, but I never heard back from anybody.
I'm curious what I need to do next to secure FiOS installation; every tenant in my building is stuck with Time Warner and we're all eager to sign up with FiOS, but the process is being made unnecessarily hard here. What can I do to speed this along?

Okay. Yes, certainly go the one ONT per unit route. As long as the landlord is cool with it and knows what the trade-offs are (more holes in the wall and fiber to be ran to each unit vs reuse of existing copper and cxoax but you're getting stuck with DSL on steroids), then no harm comes out of it. Ultimately Verizon makes the final decision as to what they install but that's about it.
Likely what needs to be done here is, in many cases front-line support can put in a support ticket for someone to have Engineering reach out to have something done, whether it's upgrading the availability database or preparing buildings for FiOS. They shouldn't even need to transfer you to Engineering or give you the number.
========
The first to bring me 1Gbps Fiber for $30/m wins!

New FiOS GigE Wireless 'N' Router has slowed our wireless speed to a crawl...need help!

This past Tuesday I installed the new N router. Also, we upgraded to FiOS Quantum 75/35 (previously 15/5). That was activated the following day. I can't complain about the internet speed to our pc since it's wired. Speed tests showed we were getting what was advertised. :-)
For the wifi, I can't figured out for the life of me what's causing our devices (e.g., our Nexus 7 tablets) to have a link speeds of 65Mbps one minute and then drop down to 5 or even 1. The same situation was happening with my HTC Incredible II phone, but I think that connection was tapping out at 54Mbps. The bottom would just drop out of the signal for some reason. Other times we couldn't even connect back in. The devices would say they're not in range even when they were in front of the router. Not sure if I fubarred the router install or what? I just swapped out the current Fios router for this new one. Pretty straightforward. At first, I logged into the router software with the defaults, but then I changed the the username, pswd, SSID, etc. to match what I used previously. I thought it was working fine the night of the install but not so much after Fios got bumped up in speed the following day. Maybe just a co-inky-dink?
I know you never get the same speeds compared to a wired pc but this seems worse (wifi-wise) than before the new router came along. I've read that the 'N' routers can be finicky to set-up to run properly. Maybe a setting or two is off?
I don't know if the fact that my son's netbook's wifi card is only b/g compatible would slow our network down? At this point I'm grasping at straws! I talked with tech support last night for 40 mins to no avail. I got the usual story about wireless devices running slower than wired ones, that these smaller devices aren't capable to maintaining higher speeds (which I'm not sure I agree with 100%), the more active devices you have slows down your network, etc, etc. I get all that. But something is going on or actually, it's not. LOL!
Why I don't agree with the above statement I mentioned is because I have my tablet at work now and the wifi speed is 54Mbps and it's constant. So it seems to have no problems with this speed, unlike what I was told over the phone.
Let me know if I can provide any further technical details that'll make it easier to help diagnose our wifi issues.
Thanks for listening to me whine ,
-bill

Thanks for the help, Hubrisnxs.
Here's an update since I got home:
Nexus7 (N7) took a min or so to connect to wifi when I got home. When it did, speed said 65Mbps. So I ran speedtest.net and got 27/20. Shortly after that I tried again but it was hesitating. I checked the speed and it was down to 5Mbps. Brought it upstairs to router and pc, and eventually it was back to 65. Ran speed test a few more times with similar results. I did notice that the connection would intermittently come and go. Not sure why. Looking at the wifi section on my N7, it says our network is out of range and the N7 is 2' from the router. Every now and then my network will go to the top of the list and it'll say it's obtaining ip address, then secured with wpa/wpa2 psk and it's locked in. So I hit the connect button and it's out of range again. Of course, while I was typing it decided to connect after 10-15 mins of trying/nothing. Says, signal strength excellent, 52 Mbps. Spoke too soon. It's off again. Crap! Back on again but speed was 19, now 5.
I did check router settings and this is what I have:
Performance mode ('n')
WPA2 AES
Channel 1
nonbroadcasting SSID
Maybe I'll try channel 11 next.....
Just for the heck of it, here is the results from verizon speed test on our pc (wired of course):
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 34.66Mb/s
running 10s inbound test (server to client) . . . . . . 84.24Mb/s
------ Client System Details ------
OS data&colon; Name = Windows XP, Architecture = x86, Version = 5.1
Java data&colon; Vendor = Sun Microsystems Inc., Version = 1.6.0_37
------ Web100 Detailed Analysis ------
Client Receive Window detected at 1045440 bytes.
622 Mbps OC-12 link found.
Link set to Half Duplex mode
Information: throughput is limited by other network traffic.
Good network cable(s) found
Normal duplex operation found.
Web100 reports the Round trip time = 41.51 msec; the Packet size = 1452 Bytes; and
There were 72 packets retransmitted, 2254 duplicate acks received, and 2281 SACK blocks received
The connection was idle 0 seconds (0%) of the time
This connection is sender limited 91.83% of the time.
This connection is network limited 8.17% of the time.
Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [] but Client says []
-bill

Need router recommendations ASAP...please help!

OK, all my friends and experts,
I'm moving to my new apartment today. I was there yesterday to have cable/Internet/phone installed and my ancient Linksys WRT160N simply would not connect to the Internet. I tried everything (and I'm pretty good with routers set ups).
So I need to order a new router from Amazon today so that I can have it delivered Monday (I'll just go the weekend without wifi). I need recommendations for a good router with good wifi, good security, etc.
Any and all suggestions entertained - if you can please supply links to Amazon.
Thanks so much,
Clinton

Hey Clinton;
As per our conversation earlier - regarding TP-Link Routers....
Here are a couple of them selling at Fry's.....Not sure if there is one close to you....I've used a couple of them here in Canada and plug it in and works with no issues....Should perform like your old Linksys....
As mentioned - I still have my old Linksys WRT54G that i purchased back in 04 or 05 and works with no issues...
In any event, have a look at the links below..
http://www.frys.com/product/6980167?site=sr:SEARCH:MAIN_RSLT_PG
http://www.frys.com/product/6577323?site=sr:SEARCH:MAIN_RSLT_PG
good luck

New FIOS router, VIsta Laptop Cannot Access Internet

I too have the new FIOS router with 75/35 speed. I have just been trying to install the router and have been successful in getting wifi connected on two devices (Win 7 laptop and Kindle), but I cannot get my Vista laptop to access the internet. It shows the wifi being connected but no internet connection.
Does this have something to do with the Vista OS?
Thank you in advance for your help.

Anyone at Verizon who is paying attention would realize this problems is many years old with no solution. People are literally begging for help in dozens of online forums, to no avail (Google search usually provides me results faster than any tech support). I have the exact same issue. All my wireless devices connect to the internet through the Verizon MI424WR router with no problem. My Vista laptop connects just fine via Ethernet cable, but not the wireless. I can make a wireless connection to the router, and the router admin page shows it is, in fact, connected, but absolutely NO connection to internet is possible.
BTW, the laptop had no problem for years connecting to the internet via a Linksys WRT54G connected to Verizon DSL.
All that the troubleshooting "guide" provides is the usual basic "plug in, turn off, turn on, reset" nonsense that might help only those who can't stop their VCR clock from blinking.
So please, Verizon, bump this up to a FAQ (because it is VERY frequently asked), and help us find a solution.

I need your assistance? Verizon won't port old phone number over to my new FIOS

Need your help on resolving this issue with Verizon.  I switched from COX cable. Had Verizon FIOS triple play installed at my house about 3 days ago. I signed up online for Verizon FIOS and selected a new telephone number because I was told online that my old number cannot be ported over to new FIOS.
Earlier today, I was contacting my friends for a new phone number and learned from them that it is violation of FCC regulation that the Verizon FIOS could not port my old number. They said that the Verizon should be able to port my old number... In my realization, I contacted Verizon customer service, but the rep said that the Verizon FIOS cannot do it because the installation is completed.
I wanted to keep my old telephone number that I had years originally with Verizon and then Cox.
Any ideas on how to get or make Verizon port over my old telephone number to my Verizon FIOS? Again, I was told by a Verizon rep or online during the sign up process that it can't be done and/or they won't do it.

Need your help on resolving this issue with Verizon.  I switched from COX cable. Had Verizon FIOS triple play installed at my house about 3 days ago. I signed up online for Verizon FIOS and selected a new telephone number because I was told online that my old number cannot be ported over to new FIOS.
Earlier today, I was contacting my friends for a new phone number and learned from them that it is violation of FCC regulation that the Verizon FIOS could not port my old number. They said that the Verizon should be able to port my old number... In my realization, I contacted Verizon customer service, but the rep said that the Verizon FIOS cannot do it because the installation is completed.
I wanted to keep my old telephone number that I had years originally with Verizon and then Cox.
Any ideas on how to get or make Verizon port over my old telephone number to my Verizon FIOS? Again, I was told by a Verizon rep or online during the sign up process that it can't be done and/or they won't do it.

Does this new, store-bought wi-fi router need to be returned to store?

Help. My new, store-bought Airport Extreme router can't detect my Internet service, nor my USB computer.
I'm trying to set up a wi-fi home network.
My computer's ethernet card is not wi-fi; however, I have successfully installed and enabled a USB wi-fi plug-in and my computer is wi-fi capable.
When the output from my cable modem is plugged into my ethernet card socket, I have internet.
When my printer is connected by USB to a USB port on back of my computer, my printer works fine.
When I plug the output from my cable modem into the Airport Extreme's WAN socket, however, I get message that no Internet service is available.
When I plug my printer's USB cable into the Airport Extreme's USB socket, I get message saying my no printer is detected.
In troubleshooting, I find that a wi-fi network is established and that the signal is very strong.
The light on the face of the Airport Extreme continually blinks yellow.
Is this just a faulty router? Do I just need to return it to the store?

At this point I would recommend that start by performing a complete power recycle of your networking hardware to verify that you can get the new Extreme to gain Internet access from your modem. Please post back your results.

I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.

I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.

iTunes:
AppName: itunes.exe
AppVer: 10.5.0.142
ModName: unknown
ModVer: 0.0.0.0
Offset: 001be6f6
Quicktime:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.71.80.42
P3 : 4ea5c6ef
P4 : QuickTimePlayer.dll
P5 : 7.71.80.42
P6 : 4ea5c6d5
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

I´m doing a design for presale, where I will need a router what support PAT for 500 or a little more of users, it not need any more features only static routing and dhcp pool for 500 users, can you help me for know what router recommend?

I´m doing a design for presale, where I will need a router what support PAT for 500 or a little more of users, it not need any more features only static routing and dhcp pool for 500 users, can you help me for know what router recommend?

What is your WAN speed currently and projected WAN speed in the next 3 years?

Need a recommendation for the best LP turntable to transfer lps to iTunes library...recieved a SONY that is recommended for windows only. Have a brand new SONY ps-lx300USB recieved as a gift that only says they will not guarentee results w/ mac.Help.

Need a recommendation for the best LP turntable to transfer lps to iTunes library...recieved a SONY that is recommended for windows only. Have a brand new SONY ps-lx300USB recieved as a gift that only says they will not guarentee results w/ mac. Please Help.

Just use that turntable with -> Audacity

Going wireless with FiOS--do I need Airport?

Hi, everyone. I'm signed up to get FiOS internet later this month. They provide an Actiontec MI-424-WR wireless router. The FiOS rep told me he thinks I'll also need an Airport base station, but do I? The Actiontec is a wireless access point just like the Airport--why would I need two?
I want to print wirelessly, too, and hope this setup will work:
--Plug the HP 4ML printer's Farallon Ethernet bridge into the Actiontec. Yup, my SCSI laserprinter is 15 years old, but thanks to the bridge, it works with all my Macs.
--Plug the Epson 777i inkjet's USB connection into the iMacDV (no wireless card) and plug the iMac's Ethernet cable into the Actiontec. Here's the only place I can see where I'd need Airport (maybe Express)--replacing the iMac as the bridge from a USB printer to the Actiontec's Ethernet.
TIA for advice!

PhillyJan,
I do have some direct experience with Verizon FiOS, and the Actiontec router. There are some very weird things that go on between the FiOS "box" and the router, where the box actually takes control of the router's settings. Also, the only access to admin functions on the router are through ethernet, so you can't configure on the fly using a wireless connection.
However, with a little research and patience, it can all be made to work well (it certainly is fast enough ;-)). First, you have to figure out the "default" admin access settings on the router. The authentication strings for the Actiontec can be found in the documentation (I don't recall what they are off the top of my head), but it might help if you could query the person that does the installation while he/she is present.
What I found particularly annoying was that I couldn't change the settings for the wireless router (SSD, password, etc.). Apparently, these settings are controlled by the FiOS box, and will reset themselves even if you perform a "hard reset" on the router. When it reboots, the FiOS box (again, apparently) loads a preset configuration into the router. All I could ever manage to do was to reset the router's admin login to the factory default, thereby gaining the ability to ascertain the password to connect wirelessly.
Perhaps there is a way to actually change the authentication settings/protocols on the router, but I couldn't find any in the time I had (this was not my hardware, but a family member's). Again, the installation tech may be able to help. Regardless, the router works perfectly well, once you know the password for connection.
For wireless printing, I really do recommend an Airport Express. If you can manage placing it where it can be connected to a stereo at the same time, all the better. It is easily configured to connect to the existing wireless network, and it will do so seamlessly. It is also great to take along when you travel, in case you find a hotel with ethernet, but no wireless service.
Keep in mind that a single Airport Express could serve to wireless share both of your printers, using a USB hub. Hmmm.
Scott

New FIOS customer with dropped VOIP calls and Internet connection

I am a new FIOS customer. Got my 50/25 connection a week ago, switching from a TWC 6/1 connection. Ever since the new connection, I've had numerous issues.
My VOIP (Ooma) connection constantly drops and re-connects during conversations
I've had random Internet connection losses, which picks up again after a few minutes
My home alarm starts chirping every once in a while
I've contacted Verizon several times due to these problems and have received varying answers with no resolution of the problem.
The first time I spoke with support, the tech logged into my router and changed the WiFi channel saying that would fix the problem. It didn’t.
The second time I contacted them, the tech ran a bunch of diagnostics and said everything looked fine so it must be an IP address conflict with my devices, because I had a couple devices using static IP addresses. He said everythinf should be DHCP and the last two digits could not be higher than 99 (192.168.1.99). He said FIOS does not support 3-digit numbers at the end.
So I changed all my devices to DHCP and ran some online VOIP tests. It showed a packet loss of 2-5% and MOS score of 1 (which is bad). I was still getting dropped connections, so I disconnected all devices and connected just one computer to the router and tested again. I was still getting packet loss.
Then I called support a third time, this time the tech said there were no 2-digit IP restrictions and that he was detecting there was no UPS baterry backup for the ONT which was probably causing the problem, so he dispatched a field tech to my house.
Today the field tech came (same guy as before), he took one look at the box and said it was too close to my Electric meter and the RF from the meter was causing interference to the FIOS connection and resulting in dropped connection.
He moved the ONT to another location and said that should fix it.
Well, I'm still seeing packet loss and low MOS score when I run the VOIP test.
I don't know how much of what the techs are saying is true and how much is made up stuff.
Has anyone had similar issues and have thoughts on solutions or likely causes for dropped VOIP calls and connections? Could RF be causing this?
I thought going from a 6/1 Cable connection to a 50/25 FIOS connection would be awesome, but this has turned out to be a nightmare, and I may have to switch back to cable if the problem is not resolved.
I would appreciate any help.
Thanks!

Don't know where the packet loss is happening. I ran the VOIP test on myspeed.visualware.com and it shows a packet loss of 2-5% at different times and a MOS score of 1.
The report says MOS should be around 4 for good VOIP calls.
The Verizon tech who came to the house just blamed the electric meter box for RF interference and move the ONT farther away.
My concern is that I'm getting different answers from different techs at Verizon.
Regarding IP addresses. The Router shows a DHCP range from 192.162.1.2 to 192.168.1.254 as available for devices on the network. So, if I need to assign a static IP to a device should I use a number below 99 or above 151?
Thanks!

New FIos Internet user

Hoping someone can help a new FIOS internet user that's not much of a tech person. I have a new Verizon FIOS connection at home and an ActionTec wireless router connected to a box on the wall by coax cable. No problem with the wireless connection to my two family laptops, nice strong signal all through the house.
I want to connect two powered switches by ethernet cable to the ports on the router. One to connect my DirectTV box and bluray player so they have internet connections, and one in my basement to run a desktop PC that doesn't have a wireless card in it. Are there any problems with this? Does Verizon allow me to have two separate switches connected to the router which then power multiple items? Thanks!
Solved!
Go to Solution.

You should have no problem connecting a switch to each of two ports on the Actiontec, and then feeding multiple devices from those switches. I'm doing that myself.
However, I don't understand why you need a switch in the circuit between the router and the desktop PC in the basement. If there's only going to be one device connected in the basement a direct run of Cat 5e or Cat 6 cable from an Actiontec port to the basement PC should do the trick.

Constant Lose of Internet / New Fios Customer.

HI,
I am a new Fios customer, unfortunately after the first few hours I lost my internet service. I rebooted the MI424WR router several times with no luck... I needed to call tech support so they can break the IP lease. They will be sending me a new router, but my husband who is an I.T. Tech, is very upset, and would like the Fios service techs to come down and look at the issue.
Wondering if any of the following may be the cause:
1. ONT issue
2. Access point issue from down the block from me.
3. Splitter issue
4. Did a Google search for MI424WR internet drops & we saw a ton of people with this issue.
Would like to hear from anybody with any suggestions!
Thanks

Sorry to hear about the problems with the service. Since you got the new router, is everything working again?
Anthony_VZ
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New FiOS Installation - Techie - Need router recommendations.

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