New FireWire external hard drive won't mount: conflict with iSight?

My parents just upgraded their eMac (1 GHz, 1GB RAM) to Leopard and bought an external FireWire hard drive to use Time Machine. We got the drive back to their place, powered it up, and plugged it in via the FireWire cable. Nothing. Wouldn't mount, didn't show up in System Profiler or Disk Utility. We tried a few more times but eventually gave up and figured the drive was DOA.
After I got home, I realized I should have had them unplug their iSight and try again. Is the FireWire bus on the eMac balky enough that this one additional device could have caused a conflict? They're not using any FireWire hubs: these were the only two devices on the bus.
If it does work without the cam attached, is there then any way to get the two devices to play nicely together afterward? They use the cam all the time for videochats with family, so I'm not about to tell them they have to give that up just to get more frequent backups.
Thanks!

Thanks for your speedy reply. How appalling that a computer with two FireWire ports can't use two FireWire devices! And it's Apple's own device that causes the conflict. I can't even think of an easy workaround, since the whole point of Time Machine is that the drive remains connected all the time.
I guess I could have them eject the drive, unplug it, and connect the iSight whenever they want to start a videochat. If the eMac only had USB 2.0, this would be moot! D'oh.
I'm getting ahead of myself, though -- I still have to go to their place and try the external drive without the iSight attached. Thanks again for confirming my suspicions.

Similar Messages

  • Firewire external hard drives won't mount after using Windows Vista

    Hi to All,
    I installed Windows Vista Business in a SATA hard drive I added to my Mac Pro. Every time I select the HD from the start up disk in my preferences and restart, the next time I start up with Mac OS 10.6.1 all my firewire devices don't mount. I have to shut down my Mac unplug the power cord for a few minutes to get my firewire devices back. Do you know of any workarounds to this issue? Thanks in advance!

    Yea, don't use Snow Leopard or don't use Firewire for now.
    Nothing to do with Vista Business.

  • External Hard Drive Won't Mount- Need to recover files

    Hello Everyone,
    I am hoping that one of you fine mac experts may be able to assist ~
    Problem: External Seagate FreeAgent Desktop USB external hard drive
    won't mount on desktop=ie: no access to my important files.. Please Help!
    Details:
    External seagate freeagent 500 GB Desktop USB HD ( only 2 months old)
    (using for document / file backup-not as a startup disc)
    on my Mac G3 350 MZ Blue & White Tower /768 ram/ running OSX 10.1.5 & OS9.2~
    ~
    Problem: Started using the external 500 GB HD 2 months ago -with no problems-until this morning. Tried to double click to open it to access files
    and got the "beach ball of death" and needed to restart.
    My trusty G3 started up fine, however, the external HD was now
    not showing up on the desktop as normal. I troubleshooted -by restarting,
    trying different a/c plugs/ different USB ports , ran disk utility..called
    seagate -not much help . Seagate said to try the HD on another mac-which I did-
    a G5 tower- same problem.
    ~
    The External hard drive will show up in disk utility, but is grayed out.
    and when click "mount" same two messages keep showing:
    message 1: "a disk attempting to mount as unknown has failed verification or has failed to
    mount.please use disk utility to check the disk"
    ~
    message 2- when unplugging and repluggin the usb in-and upon
    restart:" you have inserted a disk containg no volumes that mac osx
    can read to use unreadable volumes,click initialize to continue with the disk inserted ,click continue"
    ~
    ( I really need access to these files- and do not want to re-initialize the HD!!)
    I ran Disk Utility /first aid "verify & repair , the following info came up:
    Repairing disk "main backup 2007 ".
    Checking HFS Plus volume.
    Checking Extents Overflow file.
    Checking Catalog file.
    Invalid key length ( <<<IN RED )
    Repair completed. "
    ~~
    Though it said the repair was completed, the "invalid key length" issue
    still comes up when re-running disk utility...Hard drive would still not
    mount on desktop-even after restarting .
    ~~~~~
    If there is a mac genius out there that can help?- it would be greatly
    appreciated. I have tried to call seagate several times in the last several hours-
    1st time-they disconnected me after being on hold 10 minutes-2nd call
    I was put on hold for 40 minutes ..Finally spoke to someone ( they are not mac users or mac experts!)and he said I would need to send it to Seagate's Data Recovery-... for a fee of course!
    ~~~
    At this point, I am hoping to just get the files and photos off
    the hard drive- I heard about Disk Warrior-should I use that and if so
    what version?
    Thank you very much!
    L

    Will zapping the PRAM be of any use in getting the external to mount on the desktop?
    Your external Hard drive is already recognized. But it cannot be mounted on the desktop due to its directory damage. You can certainly Zap the PRAM, and it will not hurt anything, but I am skeptical that it will change the situation.
    Do you think the Disk Warrior 4.0 cd will even work on my G3 350MHZ running Mac OS 10.1.5?
    If you boot from the CD and run it from the CD, absolutely yes. If you attempt to INSTALL it from a download or a CD, probably not.
    Have you ever used Disc Warrior and is using it complicated?
    I own and use Disk Warrior. You select the drive to be rebuilt, it builds a proposed new directory from the information and file fragments available.
    When complete, it will provide a list of problems encountered, tell you what files have been placed in the "Rescued Items" folder, and allow you too look at your drive using the proposed new directory. Your only decision is whether the new directory seems to be an improvement over the old \[in your case, hopelessly corrupted] directory. You then tell it whether to replace the old directory with the proposed new directory, or to abandon its work and leave your Hard Drive unchanged.
    Is there a good chance that the ext HD will still have my files on it- or do you think from what I've described that they are gone ?
    From what you have described, your files are very likely to still be there. Sometimes in a situation like this, a handful of files cannot be recovered.
    My other thought was to take the external HD there and have them try to recover the files.
    Make sure you completely understand the costs involved. File recovery using a service like DriveSavers can run into many hundreds of dollars. They are prepared to disassemble your drive in a clean room and replace controller boards and read/write heads to achieve success. Your drive has serious, but not fatal, Directory damage. The Hardware, and most of your files, are likely just fine.

  • External hard drive won't mount, even after disk repair.

    My Toshiba external hard drive won't mount on my MacBook Pro 10.8.5. I can see it in my disk repair, and when I repair, "the partition map appears to be ok." But I can't access the icon to be able to open the hard drive contents on my desktop. Help!

    Hello maccynicwhoalwayshasmacs,
    Thanks for the question. After reviewing your post, it sounds like trouble with an external HD mounting. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    USB and FireWire Quick Assist
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Firewire external hard drives no longer mount

    I had 2 firewire external hard drives connected, not always at the same time and not running all the time. Suddenly they won't mount. I have run System Profiler and it shows "No information Found". The drives themselves mount on my other Mac laptop.
    An external DVD writer, when mounted, shows up in profiler though not on the desktop. I have set the finder preferences to -show all mounted drives. System profiler lists all my USB devices. It's just the 2 Firewire hard drives that show no information found. The DVD writer works in either Firewire port.The hard drives are each made by a different manufacturer.
    I have re-started with everything off. I have hot swapped.
    Help-I need these drives to store photo files and print publications.
    Fairview
    iMac   Mac OS X (10.3.9)   G4
    iMac   Mac OS X (10.3.9)   G4

    fairview:
    The next step is to see if it is directory related and Repair Disk:
    Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
    Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
    Select your HDD (manufacturer ID) in the left panel.
    Select First Aid in the Main panel.
    (Check S.M.A.R.T Status of HDD at the bottom of right panel, and report if it says anything but Verified)
    Click Repair Disk on the bottom right.
    If DU reports disk does not need repairs quit DU and restart.
    If DU reports errors Repair again and again until DU reports disk is repaired.
    If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior
    Good luck.
    cornelius

  • External Hard Drive won't mount on desktop!

    Hey, guys.
    I ran into a problem this morning that I've never ran into before and I wasn't sure where to write it but I thought this is best.
    Here it goes...
    Last night I had a power surge and when I restarted my computer, my external hard drive did not mount on my desktop. I than proceeded with restarting my computer, I relinked all my connections and I cant seem to get it fixed. I have a lot of material on my external drive that I dont have backed up (I know, a stupid move) anyways, I dont want to lose that information. Also, when I open up disk utility, the icon for my external drive is there and the partition I made for my external drive shows up also but the title of my partition for my external hard drive is not in bolded font. I tried to click the button to mount my external drive cause the specs tell me that it is not mounted but when I press the mount button, it does nothing. I than tried clicking the unmount button and than restart my computer and still nothing.
    What problem am I facing and how can it be fixed?
    Thanks.

    Dear Jason,
    Gary's advised is, IMHO, a very sound one.
    The only thing I can think of about your problem, given the information you have provided us, is to run Disk Warrior on your external HD.
    In fact, DW is particularly indicated in events, like:
    "...you should run DiskWarrior when you suspect that there is directory damage on one of your disks. Directory damage can result in the disk not mounting (not appearing on the desktop when the computer is started), missing files or folders, an inability to move or copy files, or crashes when files are used...".
    You could actually buy your copy of DW Licence on-line and download it directly onto your internal HD, starting from this "Information you must read before you make your purchase" page. A hardware copy of the software you have so purchased, will follow by postal service (or currier, if so you choose), shortly.
    Follow all the instructions you will find in the download to install the DW software onto your main internal HD and then run it on your external hard drive.
    DW has saved my data several times and in similar situations as you are experiencing. IMHO, you should seriously give it a try and, even in the unfortunate event it does not manage to solve your problem, it is one of those Mac OSX utilities which ANY Mac power user MUST have handy at all times.
    So, no matter what, my opinion is that it is always well-spent-money those used to purchase your copy of DW: in the long run, you won't regret it.
    In the event that even DW is unable to retrive your precious data, my suggestion is to contact Micro Com data recovery. It's going to cost you some money, but if you make a leaving out of the data you've lost on your external hard drive, it's going to be worth it.
    All the best.
    Costa

  • New Firewire external hard drive freezes

    I have an external USB hard drive, and it works fine if I test it by copying and pasting 10 .jpg files (total ~ 2Meg) to the external USB hard drive from the internal hard drive. I got a new external firewire hard drive and if I try the same test, it freezes mid-copy. (It just sits there forever and I actually have to power down to get it to un-freeze).
    It's a brand new Acomdata 250GB firewire external hard drive.
    What could be wrong?
    Thanks!

    Welcome to Apple Discussions!
    I'd return the drive. Get a drive from
    Otherworld Computing
    Granite Digital (they make cases to go around internal drives)
    LaCie
    Cooldrives
    These are the only ones I know to reliably work under Mac OS X 10.3 or higher.
    See my FAQ:
    http://www.macmaps.com/firewirebug2.html
    Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

  • New partition on external hard drive won't mount

    I have an 2TB external drive connected by FireWire to my 24-inch, Early 2009 iMac. I created 2 partitions 1 that is about 35 GB and another that is the rest of the 2TB. The 2nd largest partition mounts fine and is being used by Time Machine for my back up. The 2nd one I wanted to use for a Tech Tool Pro eDrive. However the 35 GB drive won't mount. Well it mounts, but after a few seconds it unmounts itself. This is the message I get as it unmounts itself:
    8/18/13 7:18:45.788 PM fseventsd[43]: Events arrived for /Volumes/eDrive after an unmount request! Re-initializing.
    8/18/13 7:18:45.789 PM fseventsd[43]: creating a dls for /Volumes/eDrive but it already has one...
    8/18/13 7:18:46.039 PM fseventsd[43]: disk logger: failed to open output file /Volumes/eDrive/.fseventsd/00000000030d4f84 (No such file or directory). mount point /Volumes/eDrive/.fseventsd
    8/18/13 7:18:46.039 PM fseventsd[43]: disk logger: failed to open output file /Volumes/eDrive/.fseventsd/00000000030d4f84 (No such file or directory). mount point /Volumes/eDrive/.fseventsd
    Any ideas?
    I've checked the partition with Disk Utility and no errors.
    Regards,
    Chris Johnson

    If the drive has more than one interface (USB, FireWire, Thunderbolt, eSATA), try one of the other interfaces.
    Check that the data cable is securely inserted at both ends.
    Try a different cable.
    If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
    If you're connecting it directly, try a different port.
    Disconnect all other devices on the bus, or as many as possible.
    Test the drive with another Mac. Test another drive with this Mac.
    If the drive is bus-powered, but has an AC adapter, connect the adapter.
    Boot into Recovery and launch Disk Utility. Does the volume mount?
    Start up in Safe Mode and test.
    If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive has failed. You may be able to salvage the mechanism by removing it from the enclosure and installing it in another one, or in a drive dock.

  • External Hard Drive Won't Mount Via USB

    I have a Western Digital (Model #WD2500...) Hard Drive that is about 3 years old. I initially set it up on a PowerBook running Mac OS 10.3.x. I have two newer laptops both running Snow Leopard, and neither will recognize my drive via USB 2.0.
    The weird part is that the drive will mount when connected via Firewire (400 in this case). My newest laptop is on of the new MacBook Pros and it only has Firewire 800. I'm guessing I could probably get a 400 to 800 Firewire cable, but it would be much easier to just use the USB 2.0 connection. Any idea why the drive won't mount over USB 2.0?
    I went to the Western Digital site, and there didn't appear to be any new drivers or firmware for this product. The drive seems to run perfectly well over the Firewire connection, so I don't see what the issue is with USB. The documentation that came with the drive indicates that it should work with USB. This is very baffling to me, so any help would be greatly appreciated.
    Thanks so much!!

    In most external drive enclosures that have both USB and Firewire interfaces, the Firewire interface is able to draw enough power to run the drive. Firewire can provide up to 45 watts and up to 30 volts of power per port (not all devices supply the full wattage; my MacBook model provides up to 8 watts). USB 2.0 and earlier can only provide 5 volts at 500 milliamps (up to 2.5 watts). Some newer laptop drives are at or under 500 milliamps, but just barely, and the enclosure itself needs some power.
    It sounds like the USB port on your enclosure is bad. Firewire is going to provide faster transfer rates anyway, and you don't have to bother with the power supply. Based on your comments, I suspect it still might be a bad power supply, or maybe it's not the right one for the drive. Those things are easy to mix up.
    If you're brave enough to crack the external drive open, what you'll find inside is a standard off-the-shelf hard disk drive, with either a SATA or PATA interface, in an enclosure. You can move the drive to a new enclosure easily.

  • External hard drives won't mount after upgrading to Tiger 10.4.9. Help!

    Hi, I've just got the latest iMac. Very excited! I did all the software updates, connected my Western Digital extended hard drive so that I could copy some files over onto my new Mac. It was fine at first. Then when I wanted to open up the external hard drive icon on my desktop again and double clicked on it, everything disappeared from the screen for a few seconds, then reappeared but my external hard drive simply opened the window to my personal hard drive on the Mac. The WD links to my computer via Firewire. I then connected my USB external hard drive stick and it was the same story.
    I used Disk Utility to test everything and everything was fine.
    I then reinstalled Mac OSX 10.4.8 and plugged in my external hard drives. Everything worked perfectly. After copying over documents and a couple of programs, and downloading a few more programs, I ran my software updates again, upgrading the operating system to Tiger 10.4.9. I attached my external hard drive and it was the same problem all over again.
    I the read up the online discussions and also chatted to an Apple dealer, and their advice was to download the Intel Combo and reinstall the operating system. I have just done this and my external hard drives will still not mount properly. Their icons appear on screen but double click them and everything disappears.
    Please help. This is really frustrating as I have a backlog of work to do and I seem to be wasting hours on this. Not only that, this is a brand new machine which I rightly expect to work straight away.
    I look forward to your response. Thank you in advance.

    Hi, try to put your HDD in other Mac and look if appear the same, also you can try to repair permission.

  • Fantom external hard drive won't mount

    I am using an imac G3 with OS 10.3.9. Until yesterday my Fantom external hard drive mounted. I dismounted it and turned it off. I went to turn it back on later and it won't mount. I selected initialize from the dialogue box that says it won't mount and when disk utility comes up it show the two icons for the internal hard drive and just one for the external so I can't do anything with it. Thanks for your help.
    imac Mac OS X (10.3.9)
    imac Mac OS X (10.3.9)
    imac   Mac OS X (10.3.9)  

    Thought you could use this info about getting FireWire to work!
    First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
    Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
    If that did'nt work, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try. Yours is the 10.3.9 Combo update. Others reading, download the Combo that applies to your system.
    If that still did'nt get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
    For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good!
    Good Luck!
    Cheers!
    DALE
    p.s. Hi to you too Sherry! Keep up the good work!

  • External Hard Drive Won't Mount in 10.2.8

    Greetings,
    I have a MacBook Pro running the latest version of Tiger. I have a Maxtor 300 GB external hard drive (Mac OS Extended [journaled] ) which I use with my MacBook to store music, video, other media, and backups. I connect that drive to my MacBook via FireWire, normally, but the drive can also do USB.
    Since wireless connectivity is so nice, I thought it would be nice to be able to access that hard drive from anywhere in my apartment, without being tethered to the drive by a FireWire cable.
    Enter my wife's iBook G3 and Mac OS 10.2.8.
    She has this computer from her school where she teaches. It has a G3 processor running at 600 mhz with 128 mb of ram. Since she rarely uses the old machine, I wanted to use it to "serve" my external hard drive to my MacBook.
    But when I connect the hard drive to the iBook via either USB or FireWire, it does not mount. I ran Disk Utility and the drive is visible in the pane on the left of the interface, but when I verify the disk I get lots of error messages that say, "Reserved fields in the catalog record have incorrect data."
    I don't want to let the iBook repair the disk because I am afraid it my screw the whole thing up and I would lose all my data...not a good proposition.
    So, my question: What is going on here? Is this drive simply not going to work with 10.2.8?
    I wish I could upgrade the machine to Tiger, but it does not have the minimum system requirements!
    Thank you very much for your help. I apologize if I missed something else in the forums that addressed this same issue.
    Macbook Pro 2.0 Ghz Intel Core Duo 1 GB Ram 15.4" LCD   Mac OS X (10.4.7)  

    All you need to upgrade the iBook for Tiger is another 128 MBs of RAM. It has both Firewire and USB ports. You do want to upgrade it for what you plan to do. The problem you may continue to have, however, may be due to the fact that the age of the computer is such the disk controller does not support hard drive volumes larger than 128 GBs, which is probably the reason the drive won't mount.
    The reason you get DU errors is likely because the drive was formatted using the Intel Tiger version of DU, while you were using the Jaguar version. That's a definite no-no.

  • Two seperate external hard drives won't mount

    HELP!
    Neither of my external hard drives, both AC powered, suddenly won't mount. I've swapped all the cables and ports but no joy - it can only be the mac. Any idea?! Maybe I haven't mounted them since the last software/ security update, I can't remember...
    I feel like everything is breaking down one by one and it always seems to be the result of an update.

    Ok, a small amount of success.... I've figured out that it's the USB adapter (Apple - The one I got with my ipod). So I changed the fuse in the actual plug, and that works fine with the laptop charger connected but not the USB part of the adapter plug - the actual square adapter than hooks onto the plug... So what can I do about that? is there another fuse inside that? I can't seem to get it open - Do I just need to buy a new one?

  • External Hard Drive won't mount - tried Disk Warrior, am backing up as a .dmg...will this work?

    Hi Guys,
    Hopefully someone can help! Fairly desperate situation here...
    I backed up around 700GB of data to an Iomega external hard drive (supplied by the client), using my Macbook Pro...all was fine when I unmounted the drive at the end of the backup.
    The client took the drive away and called me to say he mounted the drive in Windows (on a PC), and he was able to work with the files for a time, but now the drive won't mount...
    I collected the drive, hooked it up to my Mac Pro, but OSX tells me it can't mount the drive. It shows up in Disk Utility in the sidebar, but not on the desktop...
    I tried repairing the disk using Disk Utility and with Disk Warrior, both tell me the disk cannot be repaired...
    I am currently making a backup of the drive as a .dmg file, using a program called Disk Drill...it's slow as I expected, but I'm still not sure the .dmg will mount...because surely it's just making a copy of the data exactly, of which some part is not mounting (a mount directory or something???)
    Is there any way you guys can think of me somehow taking the data and backing it up onto another disk?
    Specialist recovery services seem to think there shouldn't be any problem recovering the data, and of couse, as a costly last resort, that's what I'll have to do, but does anyone know how they may go about doing it? It is something vastly complicated such as a command line thing?
    Sorry about the length of this question...just hope someone can help!
    Thanks in advance...

    You didn't say what format (filesystem type) the disk was.
    However, I'd say your analysis is probably correct. Something has corrupted the disk. You can make a disk image copy to the .dmg which will preserve the data, such as it is, but I doubt extremely if it will fix any file system corruption.
    Furthermore, if both Disk Utility and Disk Warrior have said the disk is unreadable I'm dubious that anything else will magically repair it and that recovery probably consists of snuffling through the disk block by block.
    However if the filesystem is FAT (Windows) there may be other (Windows) utilities that can fix it.
    You said you 'backed up the data'. Does that mean you still have the original data on your MBP? Are you trying to recover the client's changes?

  • External Hard Drive Won't Mount

    I've got a new 500GB Toshiba external hard drive, connected to my computer via a USB. The first time I connected it, it showed up just fine, but after ejecting it, and connecting it again, it doesn't show up in Finder. I've gone to Disk Utility, and it does *show up* there; however, I can't verify or repair it (the buttons are all greyed out.) What can I do?
    Any help would be greatly appreciated. Thank you!

    I am having this exact same problem with a WD hard drive, it was improperly dismounted from a Mac and i'm pretty sure the data is ok, but the partition table is corrupted. I tried diskwarrior and some other utilities without any success, although testdisk (http://www.cgsecurity.org/wiki/TestDisk) was able to read the drive and could see the data, i do not have another drive to back it up to. In fact i have this exact same problem with 2 external hard drives, caused by the same thing, is anyone aware of this being a recurring bug in OSX 10.4.11? One would think that Macs being such user friendly machines they would not be so prone to causing major problems on a routine bad dismount... My windows XP machine recognized the drive, and started to mount it but hung partway through the mounting process. I will check back if i find a solution, and please if you could post any breakthroughs you might have it would be appreciated. Good luck!

Maybe you are looking for

  • Invoicing Problems

    Hello, I'm looking for away in pages to keep a running invoice number. Meaning If I do project for a company and start the invoice off at number 0001 can pages auto that number next time I do a project for them so it would go 0001, 0002, etc..... Or

  • My camera don't work since I download. Update

    Since I  download the new version ios5.0.1 my camera don't work on my I pod touch 4generation

  • Bar codes (Smartforms vs. Sapscript)

    Hello, I need to print sapscript bar code on every kind of printers, is it possible in sapscript? I found out solution only for certain printer. I know I can do this in smartform, but there is completed sapscript form and customer requests upgrade th

  • InDesign CC Server Availability

    First, thanks to all of you in here for taking a look at my question; I'm a newbie here and this question is a little below your level, but since I'm new I'm not really up to date on current releases. I've been trying, for the past few hours, to find

  • Audit Vault  Agent sizing (harware requirements)

    Hi, I need to provide my customer an estimation of the disk space needed for the Audit Vault Agent, size of archivelog files of the source database so that REDO collector could work without problems, and other demands of source side (audit vault agen