New folder is not visible inside my project but shows in Windows Explorer.

I created a new folder under another folder. The new folder is not visible inside my project but shows in Windows Explorer. Also, if I try to add another folder of that same name, it denies the action since the folder (although invisible) already exists. My co-worker can access the same file (on a share drive) and see the new folder just fine. This error occurs whether I was the one creating the new folder or she is the one creating the new folder. I am new to RoboHelp and she has used it for years. I suspect something is not yet set up right on my side. Ideas? (I thought I posted this yesterday but I can't find it anywhere)

Hi there
What version of RoboHelp are you using?
Did you create the folder from inside RoboHelp or did you create it using Windows Explorer?
Cheers... Rick

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New folder is not visible inside my project but shows in Windows Explorer.

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