New Folio Issues don't always appear to users ( uninstall required )

I've been getting feedback that iPhone folios don't always appear to users when published publicly...i.e. I publish the latest issue and it appears for many users in the folio library, however some (even though they have an internet connection) do not see the new folio as available.
This has been solved by the user uninstallng and re-installing the app, however that's not an obvious course of action and most users miss available content.
Anyone else have insight into what could be the problem here?
I'm publishing v26 folios through a v26 app, and also I'm not sure this problem is isolated to iPhone.

I have the same problem!
I hope someone can help and find a solution...

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