New G580 laptop gone bad

I bought a lenovo G580 a few months back and it has already gone bad. I am not able to switch on the system without the chargers plugged in.
I have called up the customer service but they dont seem to be of any help either. They just lack the communication skills and fail to give any solution.
If my problem isn't sorted out. i will have to post my pathetic experience with Lenovo on all the social networking websites. If the company can't assist us during the warranty period, I wonder what will happen if the warranty period expires.

Hi Azam,
As I can understand that the battery is not charging so I’d like to advise you to uninstall Lenovo Energy management from your application list and then reinstall it back from the below link we just need to make sure that the problem isn’t with the software issue:
For Windows 7(32bit-64bit):
http://support.lenovo.com/en_EG/downloads/detail.page?DocID=DS030145
For Windows 8(32bit-64bit):
http://support.lenovo.com/en_EG/downloads/detail.page?DocID=DS031269
And after that check the battery icon if it changed to be charging.
Hope the information helps. Let us know.
Regards
Soha
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Where to post question about backing up new G580 laptop

I'm new to Lenovo products and this forum and would like to know where I am to post a question about backing up a new G580 laptop.
I would appreciate any help.
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Hi kec234, welcome to the forum,
the best place would probably be in the Lenovo 3000 & Essential notebooks board; it's the correct board for your system and who knows after searching through it you may find an existing thread on the same subject??
Regards
Andy ______________________________________
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I Don't Know Why This Happens To My New G580 Laptop

This is what happens to my screen every so often.
The day I got it new, it happened while I was trying to set it up. Does anyone have any ideas how to fix this?
Link to pic
Mod edit: Changed pic to link per Forum rule: 50k limit for pics

Hi Layekh,
Thanks for posting and welcome to the communtiy. After reading this thread I will have to agree with madwolf1980. It does appear to more of a hardware problem rather than software. If you are confortable with opening the machine you may want to consider what was suggested bu madwolf1980. If you are not confortable with opening up your machine you may want to consider contacting our service team and let them check it out.
Do let me know how it goes.
regards

Photo transfer from ipod to new macbk pro gone bad

I successfully transfered my music from ipod classic (80gb) using senuti. Then did "transfer purchases" option in itunes to recover the rest. Then acquired touch copy app. to handle photos from ipod only to find out, when I started app., that all my photos on my ipod were erased! I think it happened during my sync (transfer purchases). However I did a search and found a bunch of .ipmeta files on my computer. They are not readable and I can't get them to import to iphoto. Can I recover the pics from my ipod or my comp? Thank you.

I successfully transfered my music from ipod classic (80gb) using senuti. Then did "transfer purchases" option in itunes to recover the rest. Then acquired touch copy app. to handle photos from ipod only to find out, when I started app., that all my photos on my ipod were erased! I think it happened during my sync (transfer purchases). However I did a search and found a bunch of .ipmeta files on my computer. They are not readable and I can't get them to import to iphoto. Can I recover the pics from my ipod or my comp? Thank you.

How to setup new notebook from HP laptop with bad hard drive

Got kids a new Hp laptop in June. The hard drive has been getting progressively louder and is obviously about to go, with a blue screen error forcing a roll back of the computer. I have done a full backup to an external hard drive and I am returning this for a replacement. Should I make a recovery disc and reinstall from the disc when I get the new laptop, or should I just plug in the external hard drive and transfer the files over? A guy at work says using the recovery disc is the way to go, because it would reinstall Norton and all the other programs we have installed., but I thought the external hard drive backup was supposed to be the way to do this
This question was solved.
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Not sure I understand the question. "Should I make a recovery disc and reinstall from the disc when I get the new laptop, or should I just plug in the external hard drive and transfer the files over?" Usually HP replaces only the hdd.
If you are receiving a new hdd to put it the laptop, yes you need to burn the Recovery Disks to reinstall Windows & original software on it. You can then use your backup to restore files.
IF the full backup you are referring to is a complete System Image, it can be used to restore Windows, programs and all files,etc on the new hdd. You do need to also burn the Repair CD to boot from and restore the System Image on the new hdd.(I would still burn a Recovery DVD set to have as a fallback)
If you are receiving an entire laptop replacement it will have everything installed on it. You will just have to restore your personal files from the backup
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Has my M1424WR router "gone bad"? - and its replacement "bad" out of the box?

I've had Verizon FiOS service for about 3 years now, and have had very few problems with it. A few times I lost internet or TV during storms when lines came down somewhere, but that's about it.
The FiOS installer gave me an Actiontec M1424WR router and access port, with a coax connection to the outside box. I have a multi-room DVR setup (2 DVRs that can "see" each other, and a third read-only STB), so as I understand it I have to use the Actiontec (good bye to my old Linksys router used with my high speed cable service).
I have 4 computers attached directly to the router and up to 8-10 wireless devices (cell phones, tablets, wireless printer, gaming devices, streaming media players, etc.) on my home network. As such, I reset the router's SSID to the same one I had before, with 128-bit WEP security (a 16 char hex key). I also am "advanced" enough to know how to go through the advanced settings and start the DHCP address allocation to start at 192.168.1.100 to allow several of my devices (network storage drive, wireless printer, gaming systems, etc.) to maintain locally static IP addresses like 192.168.1.3 through 192.168.1.9 that reconnect when the router is reset or rebooted.
All this worked beautifully for about 3 years, until last week. The wireless network started dropping out - not just external internet access, but seeing other hosts in the home network - requiring a router reset to come back (or just a disable/re-enable of wireless service via the router settings at http://192.168.1.1). However, the "Wireless" light on the router remains green.
Even the wired internet connection (the computer hooked up with an Ethernet cable, right next to the router) would lose its internet connection for 5-10 seconds at a time before resuming. The multi-room DVR functionality would get spotty, too - until a reset, boxes couldn't see each other, playing back data from another box would be very slow or not come up at all.
After 4 goes of it with Verizon support via chat and phone (the experience of which I won't go into), which included a remote reset of my external access box by Verizon, I concluded that the router must have gone bad.
Last night, I went in person to a Verizon service station near me to swap the router, got back what they said was a "brand new" M1424WR, and installed it... To get the same problem, actually worse. The wireless drops out in about 5 minutes, the light is still green but no wireless hosts can ping each other or anything on the wider internet (like using Speedtest). I can use my wired internet fine (no hiccups there, yet) but my multi-room DVR is not 100%, two boxes can see the other two but one of the DVRs can only see itself.
It seems unlikely but I have to believe this is still a problem with the router box itself, and I just got yet another flaky one back, right? Nothing in my home network has changed (no new devices, services added, firmware updates, etc.) from last Tuesday when it was fine.
Any other ideas for me to try?
Solved!
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Well, I traced it to a "radio problem" with a client device. It was a "Belkin F5D7330 802.11g Wireless Ethernet/Gaming Adapter" I was using to connect a network printer that has only an ethernet port to my wireless network (so I wouldn't have to run CAT5 cable to where the printer is situated).
To do this I had to remove/disable ALL my wireless devices and computers, then add them back in one by one... It was frustrating because I'd forgotten that printer was actually connected wirelessly, I was used to thinking of it as connected via an ethernet cable since I "knew" that's what the printer supported. I even unplugged my 2.4 GHz wireless phone base, which I actually believed to be the culprit. I only remembered the printer's wireless adapter after everything else was removed.
But once I unplugged the Belkin's power, boom, my wireless network was back to normal! And plugging it back in caused the problem again. So it's bye-bye Belkin.

Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What does this mean? I have had this phone for over a year..

Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??

I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck!

I just bought a new macair laptop and it doens't have idvd and I want to make a DVD slideshow with music. I have an external CD drive. Is there an applicaation that apple has to do this? IF I buy a used mac, which ones have idvd?

I have a new macair laptop and it does not have idvd. It has a flashdirve instead, so no internal CD drive though I bought an external one. I'm wanted to make a DVD slide show with music and I was told I can't do that in order to play it on a dvd player. Does Mac have an appication to buy that can do the same thing? I thought I saw one for $39.95 but not sure if it will do this. The apple store did not know for sure. Also, if I bought a used mac laptop, which ones will have the idvd installed on it?
Thanks,
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It is now apparent that iWeb, and iDVD, will no longer be supported by Apple. This is evidenced by the fact that new Macs are shipping with iLife 11 installed but without iWeb and iDVD.
Other users have complained to Apple via Apple via http://www.apple.com/feedback/idvd.html and/or http://www.apple.com/contact/ and have received a boxed copy of iLIfe 11. Give it a try. In the meantime the following maybe of interest:
iWeb will still continue to work but without the following:
Features No Longer Available Once MobileMe is Discontinued:
◼ Password protection
◼ Blog and photo comments
◼ Blog search
◼ Hit counter
All of these issues can be replaced with 3rd party options.
I found that if I published my site to a folder on my hard drive and then uploaded with a 3rd party FTP client subscriptions to slideshows and the RSS feed were broken. If I published directly from iWeb to the FPT server those two features continued to work correctly.
There's another problem and that's with iWeb's popup slideshows. Once the MMe servers are no longer online the popup slideshow buttons will not display their images.
Click to view full size
However, Roddy McKay and I have figured out a way to modify existing sites with those slideshows and iWeb itself so that those images will display as expected once MobileMe servers are gone. How to is described in this tutorial: #26 - How to Modify iWeb So Popup Slideshows Will Work After MobileMe is Discontinued.
Apple has announced that iLife is now an unsupported product and those iApps will only be available thru the App Store from now on. However, the boxed iLife 11 at the online Apple Store (Store button at the top of the page) and those still on the shelves of retailers will include iWeb and iDVD. Those two apps were listed in small, gray text on the iLife 11 box that I bought. Personally, if I already didn't have a copy I would purchase one to have it for reinstallation purposes if ever needed.
OT

Can Apple replace my macbook pro (mid 2012) retina's battery if I think that the battery health has gone bad/in need of and renewal?

Can Apple replace my macbook pro (mid 2012) retina's battery if I think that the battery health has gone bad/in need of and renewal???
I've had my Macbook for about 11 months now and i use it every day; its gone though about 420 cycles of charging and using the power, and i noticed the battrey preformance has decreased (as expected). The problem isn't sevear yet but it would comfort me knowing that i could replace the battery in the near future
Please contact me or answer the question if you know anything about this!

Exitio\'s Apple wrote:
Can Apple replace my macbook pro (mid 2012) retina's battery if I think that the battery health has gone bad/in need of and renewal???
No only if they think under warranty/AppleCare, but your likely able to pay for a new battery if they have them, which they might not yet since it's such a new machine still.
BTW, I have a Early 2011 17" MBP, 27 months old, charges to 97% and has only 14 cycles.

A series of issues with my new G580

Hi,
I bought my new G580 I5 (Ivy Core), in July.
In the past few weeks I've exerienced a series of issues. I don't know if they are connected - I was wonderfin if anyone can tell me and the causes.
1) On boot up I received a message each time saying that dsk chck failed due to newly installed software (I hadn't installed anything new before this came up). I tried to reseach solutions but nothing worked for me and as I was told it wasn't essential to fix, I left it a while.
2) A message popped up saying 'IAStorIcon' has stopped working. (Don't know what that is or what it does)
3) I turned on my laptop a few days later to say that boot up had failed and that windows needed to repair itself. It then did it's thing and rebooted and windows opened. However, with absolutely no sound. I tried everything to get it working but it wouldnt work. It said the drivers to the sound card were working but it appeared that they weren't.
The bluetooth function also stopped wrking at this point.
Nothin I tried restored the functions.
4) I tried windows repairs etc. With no success I did a system restore and the above functions resumed. However, the system seems slower and less responsive,
Can anyone help me with what's going on here?
I bought my laptop in the UK but I live in the Dominican Republic, so access to warranty services are not so easy. 'll be back in the UK in February so if I can keep it going til then at least, I'll be happy as I rely on the laptop for work.
Thanks

Ermh!
THE most extraordinary thing happened.
I installed iTunes on my laptop, hooked up my iPod, checked the box for manual music handling. And nothing appeared to be wrong whatsoever! I tried it with my Dimension, and there were no complications there either.
I mean, what the F??! :D:D
Freaky business...
Message was edited by: Niobium

Lenovo G580 laptop motherboard problem

Hello all,
Im using a G580 laptop.but recently my laptop motherboard got repaired. I need to buy a new motherboard. I am having trouble finding one online. so can u suggest for me??plz
Much obliged!
Here are the detailed information of the laptop:
Lenovo G580
Model Name 20157
machine type model:LenovoG580ARRETXI53210M4G500RIN
MACHINE TYPE MODEL NO:59324058
MACHINE SERIAL NO:**********
Input: 20V ----- 4.5A
Mfg Date: 12/10/22
S/N: ********** P/N: 59324058
MO: WBxxxxxxxx Factory ID: KS
Manufactured for Lenovo
(SINGAPORE)PTE.LTD
Made in China
Moderator note: serial number removed for member's protection.

hi Arczi_Ghost,
Welcome to the Lenovo Forums.
From the first video, it looks like there's a problem with the Windows Loader or a system file that's needed to load but fails. Since you already re-installed Windows, this is most likely not an OS issue.
- Windows 7 Boot Process
From the second video, the flickering can be with the display (LCD) or wit hthe GPU / GPU driver. It's a bit early to tell without running some tests.
If you manage to boot Windows, can you try the following:
1. Install Lenovo Solutions Center and run a full hardware scan on the PC.
2.. Alternatively, you can also manually install the following and run a quick test on the unit.
- Lenovo Video Quick Test
- Lenovo Motherboard Bus Quick Test
- Lenovo Memory Test
- Lenovo Storage Quick Test
Edt: Fixed the links
Let me know how it goes.
Regards
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Hard Drive Gone Bad (2nd one)

I have a macbook, purchased in May of 2006. I have already replaced the harddrive once and it has gone bad again. I have a flashing folder with a question mark upon start up.
I do not have the extended warranty, but am concerned about putting in a new drive to have it go bad in a year. Have there been reports of the heat causing hard drive issues. I have also had to replace the battery as it lost power to quickly.
I have another macbook that was purchased at the same time that has never had any problems. I want to know about any related issues when I take my computer to Apple tomorrow.

Took the computer in today. I asked if the drive was a Saegate, indicating that I knew about the problems with the drive. He pulled it out. Yup, the Seagate model. I explained I knew it was out of warranty, but wanted to know what they would do.
He checked with someone and they are replacing the drive for me at no charge. I was very nice, never acted like I expected anything. But I also made sure to mention this was the second drive to go bad, that my child's mini mac had a bad motherboard after a month. Yet we own three apple computers and three iPods. I think being nice about it and a good customer helped me.

G580 Laptop - No Sound From Speakers

I just got my new G580 (model 20157 - Windows 7 Home Premium) yesterday and I've been trying since then to fix the audio problem.
There is no sound coming out from the speakers, but there is sound when I use headphones.
I've restarted the laptop many times due to installing Windows updates, but I noticed sound coming from the speakers only about twice.
I've deactivated and reinstalled the drivers from Lenovo website, I did a system restore (speakers worked for a while after that) and I even did a factory default restore, but to no avail.
In another thread someone suggested to make a gentle rotary motion with a toothpick or headphones and I have tried that with my headphones and I didn't get any result. I might have done it wrong, but I don't think so.
I would like to take it to a technician to check, but the problem is that I am going to be traveling abroad from next week for the next few months, so I don't think I have enough time to wait for the technicians to fix it.
Any suggestions would be greatly appreciated. Thanks.

hi brightday,
Welcome to the Lenovo Community.
Since you already did a factory reset, this rules out the possibility of a driver problem. From the looks of it, there's a big possibility that there's a problem with the speaker or the wires that connects the speaker to the motherboard. What you can try is to reseat the speaker connectors. If you're up for it, you could check page 59 of the hardware maintenance manual.
Here's the layout of the speakers:
Spoiler (Highlight to read)
Hope this helps
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Backlight keyboard for G580 laptop

Hi
Is there any way to get the backlight keyboard on the Lenovo G580 laptop. I need it very badly.
Thanks,
Ravi

Hi raviameer,
I believe not. But here are the two ideas for you to consider. Buy external keyboard and plug it into your laptop. And the second thing is keyboard light. Check it out: http://www.ebay.com/itm/USB-Keyboard-Light-1PCS-Hot-LED-Pocket-Lamp-For-PC-Notebook-Laptop-Tablets-B...
Microsoft Certified IT Professional (MCITP)

New HP2000 laptop plays very very low volume at the highest setting, please help me fix this!

new hp2000 laptop
very low volume
gone into all the settings i can see and cannot find a way to rectify this problem
help me hear my hulu / netflix / amazon prime / youtube
THANKS!

Hi, sorry to hear that you are having issues with your new notebook audio. I will be happy to help with the issue but first I will need to know the exact model number of the computer as well as the operating system you are using. To find the model number, please look on the bottom of the computer. You will see a white sticker. Here is where you will find the model number. If by chance you do not see the model number, please remove the battery and you will find it. I look forward to hearing from you.
Thanks for your time.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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New G580 laptop gone bad

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