New Hard Drive and software, need to sync iPhone and iPod

Just had my HD replaced. The old one died after 4 years with no warning. I went to authorize the computer in "Store" in iTunes, but it kept telling me the computer was not online and to try again. The iMac was online. As far as I can tell, I must authorize the computer before I can download the data from my iPhone and iPod.
Any ideas? I should be able to sync the calanders and so forth from my iPhone, correct?
Thanks!

I finally found iTunes 9.2 and it learned my computer was authorized. The iTunes that existed on the old drive - that drive is dead, and I was not able to do anything with it.
Yes, I can get online.
Now my problem is this: while iTunes will let me transfer songs off the iPod that were purchased on iTunes, all the CDs I ripped will be erased if I sync the iPod. I don't really wish to go through the "re-ripping" process.
Also, iTunes also wants to delete all the apps on my iPhone.
BTW, when I contacted the Apple Store where I spent $400 to have the drive replaced, they told me to call Apple. I asked why no one told me that I would have to repeat every update I ever did to the system over the last few years, and that it might be problematic to sync my devices, they told me to call Apple...

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Will Time Machine with Leopard Sync With New Hard Drive and Snow Leopard?

My computer is a 20" iMac that I bought in late 2008. The hard drive had trouble so Apple repaired with disk utility. Week later, more trouble so they did full hard drive erase. Data was backed up on Time Machine, 500GB also bought in 2008. After full hard drive erase, and reinstall of basic software, upon reboot, computer would power on then immediately off. It doesn't get past white screen. They advised a new hard drive install is needed.
A computer friend can install a hard drive just fine for me. However, I do not have the Leopard install disc. He could do it with Snow Leopard but I am scared. I'm afraid because my Time Machine last backup was with Leopard, not snow Leopard. I do not have my application discs with me, they are in storage in another state. Thus, if upon adding replacing hard drive and installing Snow Leopard my computer won't be able to sync FILES and APPLICATIONS from Time Machine because its on Leopard I will have a problem.
How can I either 1)Get a Leopard install disc and do that with the new hard drive install OR 2)make sure that a Snow Leopard install with new hard drive won't prevent my Time Machine from being able to install the saved FILES and APPLICATIONS if I don't have original APPLICATION (ie Aperture, Photoshop) with me? Thanks for any help you can provide.

thetrudz wrote:
A computer friend can install a hard drive just fine for me. However, I do not have the Leopard install disc.
Hi, and welcome to the forums.
That Mac should have come with Leopard. If so, call AppleCare. They'll send you replacement discs for a nominal fee.
Once this is sorted out, make a 8-10 GB partition on an external HD or your internal HD, and use the Restore tab of Disk Utility to copy the Install disc to that partition. Then you can boot and run from it instead of the physical disc. It will boot and run much faster, too.
He could do it with Snow Leopard but I am scared.
If he does, and doesn't provide a retail Snow Leopard disc, you must buy one ($29). It's a violation of the license to share software, and you'll need a SL disc to do things like restore a Snow Leopard backup, or the Snow Leopard Apple apps, or repair the internal HD.
Your best bet is to stay with Leopard, at least until you have access to your 3rd-party software discs.
What you can do, however, is borrow his Snow Leopard Install disc (assuming it's a white Retail disc, not a gray one that came with his Mac), and use it to do a full system restore from your backups. That's not a violation of the license, since you don't install or use OSX from that disc; you just use the Installer utility on it to restore the Leopard OSX and all your data from your backups.
See #14 in [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum), for details.

Windows 7 won't load after installing new Hard Drive and Recovery software

HP G72 Notebook PC
xz218UAR
I guess a virus crashed my hard drive so I bought a new one. I installed the new drive and loaded the recovery disks that I also bought from HP. Apparently Windows didn't load properly and it keeps telling me to RELOAD WINDOWS. I've tried starting over from Disk 1 but it's not doing anything different to fix it.
I removed the new hard drive and reinstalled it but it's still doing the same thing.
What am I doing wrong and HOW DO I FIX IT?

Hi,
Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
Assuming that this is just a problem with the Recovery process, there is a straight forward work around if you have ( or can borrow ) a retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need.
If you don't have access to a retail disc, you can create an installation disc yourself using another PC - just download the correct Disc Image from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source, however there are only limited versions available.
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers you may need can be found Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I recently installed a new hard drive and don't know how to install the software.

I recently installed a new hard drive and now when I turn it on, it just shows a blinking file with a question mark on it. What do I do now? How do I install the software if I can't get on the internet from my MacBook? Can the apple store do it for me?

Which operating system version did you have?
We also need to know which exact model Mac (almost always include this information when you post - saying MaBookPro is almost as bad as saying "Ford car" in terms of the variety of submodels) because some newer models can boot from the Internet.
OS X: About OS X Recovery - http://support.apple.com/kb/HT4718 - "OS X Lion, Mountain Lion, and Mavericks include OS X Recovery. This feature includes all of the tools you need to reinstall OS X, repair your disk, and even restore from a Time Machine backup without the need for optical discs."

I have all my music on an external hard drive. I just transferred all my files to a new hard drive . How do I sync all my files with my itunes library without losing all my playlists etc and keep everything intact?

I have all my music on an external hard drive. I just transferred all my files to a new hard drive . How do I sync all my files with my itunes library without losing all my playlists etc and keep everything intact?

Launch iTunes with the Option key held down, click on Choose Library, and specify it. If the external drive doesn't contain the iTunes database files, create a new library there and import that music.
If the library contains any rented movies, they won't play on a different computer.
(109334)

Mediasmart software problem loading onto computer with new hard drive and operating system

My computer recently crashed and I had to buy a new hard drive and operating system. None of the programs from the old hard drive were saved. The computer is an HP Pavilion dv7-3165dx Entertainment Notebook and I have Windows 7 Professional (64x) as the operating system. Tried to download Mediasmart from the HP Web page to play DVD and Blu-Ray Discs. The programs downloaded but will not install. Any suggestions?

waynesworld57 wrote:
My computer recently crashed and I had to buy a new hard drive and operating system. None of the programs from the old hard drive were saved. The computer is an HP Pavilion dv7-3165dx Entertainment Notebook and I have Windows 7 Professional (64x) as the operating system. Tried to download Mediasmart from the HP Web page to play DVD and Blu-Ray Discs. The programs downloaded but will not install. Any suggestions?
Hi,
It looks like it's a common issue: http://h30434.www3.hp.com/t5/TX-TM-Series-Notebooks-Reply-Only/HP-Mediasmart-Software-package-for-Wi...
Try VLC as a multimedia player: http://www.videolan.org/vlc/download-windows.html
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Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Help with new hard drive and data recovery

I have a macbook pro 13" from early 2011...last week the hard drive crashed and after a few hours at the genius bar had to got tekserv to recover my data and get a new hard drive and update to 8GB of Ram. When I got my macbook back I was given an external hard drive that had everything from my old hard drive saved by the users on the old hard drive. I was hoping I could just transfer the user over to the new hard drive but since I had to restart the computer as a new computer I am not able to just reassign my old profile as the new one on this laptop. Maybe I've done something wrong but at this point I transferred all my documents over, moved my music and pictures over but I have a few things I can't figure out that I'm hoping someone can help with.
1. Do emails that were in my mail program from both gmail and my verizon.net program get saved somewhere or do I have to just assume those were lost?
2. my iTunes library is now there but none of my playlists are there. Should those have been saved somewhere in my iTunes folder that I should see them? I'm concerned about syncing my iPhone or iPads to iTunes without those there.
thanks for the help.

Here's the spec page on your PB. http://www.everymac.com/systems/apple/powerbook_g4/stats/powerbook_g4_1.25_15.ht ml It came with OS 10.2.7 installed. The max OS is Leopard 10.5.x
Tiger install DVDs are in short supply. Tiger is no longer available at the Apple Store but may be available for $129 by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753). For other sources, do a Google search for MA453Z/A (10.4.6), MA190Z/A (10.4.3) and M9639Z/A (10.4). Also look on eBay. Be sure & buy a retail version (black with silver X) and not a model specific version (gray) (See http://discussions.apple.com/thread.jspa?threadID=1976068 Can I use another Mac's system restore disc on my Mac?.
Also check these web stores: http://www.lacomputercompany.com/cgi-bin/rpcart/index.cgi?command=dispitem&type= sku&sku=19521 http://www.allmac.com/shop/index.php?cPath=5_10003
After you install the base 10.4.x, update to the final Tiger version 10.4.11. Here's the link for the 10.4.11 combo update http://support.apple.com/kb/TA24901?viewlocale=en_US
Look at this link Mac OS X v10.4 Tiger Installing Software Support Page
http://www.apple.com/support/tiger/install/
You can also download the Tiger Installation and Setup Guide
http://manuals.info.apple.com/en/Tiger_Install_Setup_Guide.pdf
 Cheers, Tom

New Hard Drive and iTunes and iPhone 3Gs

My hard drive crash and I just replaced it. I installed a new hard drive and have just installed iTunes. Okay, I will admit it - I did not back up the iTunes (actually I tried, but it didn't work). Okay, so I have restored the Windows Vista software. I installed iTunes and am now trying to sync. iTunes is "saying" that my iPhone is sync to a different library and that everything on my iPhone will be replaced by what is on my laptop, including my pictures.
Am I out of luck? Can anyone provide advice for all these pictures and apps and music I have purchased?

Yes, It will erase the content and replace with content from the new hard drive. This is one of many reasons to always maintain a backup (not just try to backup once failure is certain).
You can transfer itunes purchases: Without syncing: File>Transfer Purchases
You can e-mail your pics to yourself - they will not be of the original quality as the are re-sized for viewing on iphone. Another reason to always maintain a backup.
Unlike music, you can re-download apps:
http://support.apple.com/kb/HT2519

New hard drive and photoshop license problem

I have a Dell Inspiron 6000 with a 1.5 Ghz Pentium processor, 2 GB of RAM, and Win Xp/Pro SP3.
The hard drive in this computer failed, and it has been replaced. I used an image backup from Acronis True Image 10 to "restore" the new disk.
Now, when I try to open Phostoshop CS2, I receive a message that the license is no longer valid (I have been using this version of Photoshop for a long time).
I don't have this problem with InDesign CS3 (v. 5.0.2), FrameMaker 7.2b144, or Acrobat 8.1.6.
I didn't find any helpful info on the "Product Activation" web page.
I tried a forum search and a search of Adobe.com using the search criteria "new hard drive and photoshop license problem."
The only relevant item I could find is this:
"Backup and restoration of your system using standard tools do not require reactivation. While reactivation after backing up or restoring the system was required in early versions of Adobe software (such as Adobe Photoshop® CS), Adobe has continued to improve the activation process with new technology that eliminates the need to reactivate after system restoration. In complex situations where the system is being upgraded, we recommend deactivating the Adobe software before commencing the system upgrade. Once the system upgrade is completed, the subsequent install/restore will require reactivation, which is typically accomplished without difficulty and is completely transparent to the user."
So does that mean I have to "reactivate" Photoshop CS2? If so, do I use the Activation window that is displayed when I open Photoshop? The serial number has 20 characters. Will the Adobe (re)activation recognize this old serial number? If not, what do I have to do to get this product usable again?
Please help.

>replaced your hard drive and CS2 DRM is looking for the old hard drive number and not finding it
Interesting... I use http://www.terabyteunlimited.com/image-for-linux.htm which creates a bootable CD and runs outside of Windoze
I have made image files and loaded those files to a new hard drive (I use drive swap hardware to make a backup and create a new drive every time I install or uninstall major software) and have never had any program complain about needing activation
But, since the program I use is Linux on a bootable CD, it copies EVERYTHING on a hard drive, even the hidden registration areas as far as I can tell, so when I do a restore to a new drive, everything is put on the new drive

I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help?

I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help? FYI: I have been using boot camp with windows 7 and started getting a kernal_data_Page_error and it would reboot windows, i was trying to do a chkdsk on the next reboot, but thats when i started getting this issue. I have put in a new hard drive and went from 2 gigs to 4. I can not get the computer to do anything, even the monitor does not show anything now????

Prep your new drive:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs,) then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
After formatting has completed quit DU and return to the installer. Install OS X.

Playlists Missing After Install New Hard Drive and Upgrade to Win 7

My computer needed a new hard drive and I upgraded from Win Vista Home Premium to Windows 7 Home Premium.
I am trying to get my Playlists back for my iTunes in my "Administrator" user account, after reinstalling iTunes and putting my music libraries back onto my computer.
(I had installed 32-bit Win7 OS myself, computer worked OK for about 1 day, then would not boot up; I took computer to shop, they said I needed new Hard Drive, and I gave them my new Win7 OS computer disks)
I am confused over whether I have 32-bit OS or 64-bit OS. They recommended installing 32-bit OS, I agreed, and believed that I had 32-bit OS installed; however, Computer / System Properties state "System type: 64-bit Operating System"
Prior to my installing Win7, I backed up the following onto my Western Digital "My Passport Essential Portable Hard Drive:"
("My Administrative Account"): Users / Owner / My Music
and
("My User Account"): Users / Yank / My Music
My "Administrative" and "User" user accounts contain different songs in iTunes.
If helpful, I could describe what is in each of these 2 backed-up music folders.
To get started, I copied both my "Owner" and "Yank" user folders in the C: User folder; however now I have "Owner," "Yank," and "Yank.Owner-Toshiba" folders in the C: User folder. I think I did this by creating a new Yank user account by creating a new account, not by my copying a folder into C: User folder. The Owner folder has a picture of a lock on the folder icon.
Because I had trouble merging My Music folders in the Owner folder, and I was confused, I copied everything that was in the Owner folder into a new folder in the Owner folder, "NEW OWNER FOLDER." I also copied my Owner Music folder into several places in my Users / Owner folder.
I also ended up changing the "iTunes Media folder location" several times, using iTunes "Edit / Preferences / Advanced tab / change "iTunes Media folder location". When I chose "Reset," it shows "C:\Users\Owner\NEW OWNER FOLDER\Music\iTunes\iTunes Media"
I've also played around with "Edit / Preferences / Advanced tab / 'Keep iTunes Media folder organized' "
When I open my iTunes, I have no playlists.
However, when I went to my "Yank" user account and opened iTunes for the first time, the playlists associated with that account were visible.
How do I get my playlists back on my Administrative Account, which is my main song collection and had many, many playlists?
Thank you.

YAY!
I didn't try shift-start of iTunes, but I DID GET MY PLAYLISTS BACK BY FOLLOWING YOUR OTHER ADVICE:
I went to my external hard drive, went to my backup at Users / Owner / My Music / iTunes / and searched for library.itl
Four files with that name were found, with different dates.
I chose the most recent, dated just a few days before I made my backup to the external hard drive.
I copied it to my computer's hard drive into the following location:
C:\Users\Owner\NEW OWNER FOLDER\Music\iTunes
which overwrote the file which was located there.
When I opened iTunes, ALL MY WONDERFUL PLAYLISTS WERE THERE!
THANK YOU SO MUCH FOR SOLVING THIS FOR ME!
CAN YOU IMAGINE HOW DISAPPOINTED I FELT WHEN I BELIEVED THAT I HAD LOST ALL OF THE PLAYLISTS WHICH I HAD CREATED OVER THE YEARS? Many of my playlists were composed of whole albums whose songs I had added to iTunes.
THANK YOU AGAIN SO MUCH!

IPhoto events and pictures missing from iPhoto after restoring new hard drive and upgrade to iLife11

My iPhoto events and pictures are ALL missing from my iPhoto Library after I tried restoring my programs on a new hard drive AND upgrading to iLife11! Over the last few months, I upgraded my 2008 Macbook Pro's hard drive from a 250 GB to a 500 GB hard drive and since then have been manually installing and restoring programs and software. I decided to do things manually because I had problems with doing Time Machine backups/restores in the past, so before I upgraded the drive, I manually saved everything to a Western Digital MyStudio 1 TB hard drive that I had just for the purposes of a second back up. Anyway, I tried importing the pictures onto the new library, but couldn't find the hard copies at first, so that didn't work. I then tried deleting the iPhoto Library that came with new operating system, then copying my old backup onto the new hard drive...that didn't work either. However, when I right clicked on the iPhoto Library icon on my external hard drive (the original) and clicked on "show package contents," the folder not only contained the originals, but they were still organized by year and event just as I had them originally!
So, then I thought "why don't I try just importing the pictures directly into the new iPhoto Library!"
I tested it out, and sure enough, it worked! I then tried importing an entire folder (which, was actually the name of the event), and again it worked! So, I literally clicked and dragged my entire 2007-2009 library of pictures (which was about 35 GB) back into my iPhoto Library! AND, this only took about 30 minutes to download, enough time for me to write this post and the following instructions to Recap:
          1. Open your new iPhoto Library
          2. Go to wherever your ORIGINAL iPhoto Library is saved/backed up, then Right-click (or Control click) on the iPhoto icon
          3. Click on "Show Package Contents"
          4. Go to the folder called "Originals" or "Master"
          5. Click and drag everything INSIDE the folder (not the folder itself) to your new iPhoto Library
          6. DO NOT try Importing from inside iPhoto! For some reaseon, iPhoto can't see these images, but I promise, they're there!
I assume this could work on other iLife programs, but luckily I have MobileMe and my iCalendar updated itself, though I did have to do some tweeking...
Hope this helps other people out, GOOD LUCK!

I'm re-posting the answer to this problem so I can show it has been answered:
Open your new iPhoto Library
Go to wherever your ORIGINAL iPhoto Library is saved/backed up, then Right-click (or Control click) on the iPhoto icon
Click on "Show Package Contents"
Go to the folder called "Originals" or "Master"
Click and drag everything INSIDE the folder (not the folder itself) to your new iPhoto Library
DO NOT try Importing from inside iPhoto! For some reason, iPhoto can't see these images, but I promise, they're there!
          GOOD LUCK!!!

Brand new hard drive and still can't get past the gray screen

i was having problems with my mac last night going to the gray screen, sometimes i'd get the folder with the question mark. i looked up for solutions and i tried every one i could find short of reformatting the hard drive. nothing worked, getting the start-up disk causes the mac to freeze on the screen with the picture of a disk and an arrow after i press the arrow to go into disk utilities. i took it to the apple store, which i wasn't really happy with my service there- i was called up immediately but then was never able to explain what was happening to the guy he just plugged in the computer, went back to helping someone else and periodically looked at my screen. i understand that they probably take care of multiple people at once so they don't get complaints about wait times, but i don't think i was really helped at all, he just ended up saying that i needed a new hard drive and if i knew how to put one in i was better off doing it myself then sent me on my way. well i bought a new hard drive and upon installing it and putting in the mac os x disk it still freezes and no solution has worked yet.

So all you need then is to know how to format the drive and install Snow Leopard.
How to erase and install Snow Leopard 10.6
https://support.apple.com/kb/HT3910

Help.......I moved my LR5 catalog to a new hard drive and lost my COLLECTIONS

I moved my LR5 catalog to a new hard drive and lost my COLLECTIONS. In the collections i get the messageI then locate the file in the new drive :
i locate the file and receive this message
How can i get the Collection to redirect to the new location?? I have about a LOT of missing pics in Collections.
Thank you! Jamie

Thank your for responding.......
To clarify....I moved LIGHTROOM to a new hard drive....including 1) Working catalogs, 2) Working exports, and 3) Working Originals. I now know i did not follow correct procedure for "moving a catalog". I dragged it to the new hard drive. Yikes!!
(I was at Imaging last week and spoke to Julianne Kost, she recommended that i use the FIND link....but this gave me the same result as i am speaking about above.)
To Clarify......The Collections are listed. The target path to the images did not change when i moved to the new hard drive.
There is an exclamation point in the right hand corner of the images in each collection. When i click on the exclamation mark i get the message....."“JK_120214_7782.NEF” could not be used because the original file could not be found. Would you like to locate it?" I then locate the file IN THE NEW current DRIVE...at which time i click on it and i receive the message.....
this file is associated with another photo in the catalog.... each file can only be associated with one photo. Then if i choose to show in library....it points to the image in the FOLDER tab...which is in fact where the image is located.
Up to this point, when i need one of these older collections i have had to recreate. i have manually gone to the original.....in the FOLDER tab, found the image and added to the Collections again. Then i go back and delete all the files with the ! ......a long and tedious task. I was hoping there was an easier way to recreate my "collections".
Initially i was going to just MOVE the entire library again ( the correct way) ....which i should've done i believe. Now i have imported more jobs and have created additional collections , so i'd love to find a short cut!
I hope this is a bit more clear!!
Thank you.

Installing a new hard drive and want to re-install Photoshop

I need to install a new hard drive and want to re-install Photoshop. Since I will installing a new OS, when I deactivate Photoshop from the old hard drive, should I permanently deactivate or suspend activation?

Help > Deactivate

I have a pc running vista and the hard drive crashed how can i transfer my songs from Ipod nano 5th gen to my new hard drive and into itunes

I have a pc running vista and the hard drive crashed how can i transfer my songs from Ipod nano 5th gen to my new hard drive and into itunes

Right click on your device in the device list and choose "transfer purchses" to copy all music bought in iTunes to your new iTunes library.
For all other media you'll have to use 3rd party software, examples are mentioned in this thread:
http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

New Hard Drive and software, need to sync iPhone and iPod

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