New hard drive installed in Mac. iTunes keeps asking to authorize a very old email address which is not associated with my iPhone and I cannot sync iTunes to my iPhone.

It is referring to purchases made using an Apple ID that was set with that email as the Apple ID. Did you simply create a new Apple ID when the old email address was no longer being used? If so, then that old Apple ID is still tied (and will always be tied) to the purchases made with it, and you will have to sign into iTunes with that Apple ID in order to authorize the computer to it.
If you don't remember the password for it, you can go to Manage your Apple ID and click on Reset password. If you don't remember the answers to your Security Questions, you can contact Apple Support to get them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

Similar Messages

Hi I installed a new hard drive in my Mac mini osx lion an when I turn it on I get a flashing file with a question mark. I tried holding command and R keys when turning it on but the recovery fails to work. Does any one know how I can get it to recover?

Hi I installed a new hard drive in my Mac mini osx lion an when I turn it on I get a flashing file with a question mark. I tried holding command and R keys when turning it on but the recovery fails to work. I can hold the option key at start up and choose my network, then Internet recovery shows up with an arrow pointing up. When I click on the arrow Internet recovery fails and all I get is a globe with a triangle on it with an exclamation mark on it, and under that it says
apple.com/support
-6002F
Does any one know how I can fix this without a recovery disc? Thanks

I just want to add to this, in case someone else searches for this error on Apple Support (google doesnt cover apple support.. how clever is that?)
I had the same error. And i had a Computer that had worked, with a SSD drive and 16GB upgrade done by the owner himself.
I tried swapping with a Mechinal Harddrive, no luck.
Kept the Mechanical drive in, and tried with some other Ram, it worked..
So for me this error and after reading the other responses can be boiled down to a Harddrive problem or Ram issue.
It was Ram for me..

I cannot update my aps because when I want to sign in I keep getting an old email address which is not registered anymore and does not match a password. Why do I not get my valid registered email address to sign in?

I cannot update my aps because I keep getting an old invalid email address to sign in although I deleted it and replaced it months ago. It is not mentioned anymore in my account . So why does it still come up and interfere?

Apps bought bought from that old Apple ID are forever tied to that Apple ID. So you need to login into that account to update that app.

New hard drive installed on my 2009 mac book. Can I reinstall pages, numbers, etc... from the App Store? I was running Lion.

New hard drive installed on my 2009 mac book. Can I reinstall pages, numbers, etc... from the App Store? I was running Lion.

HI Corey ...
Yes. Make sure you use the same Apple ID.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
If you can't re dowload the apps, launch iTunes. From the iTunes menu bar top of your screen click Store > Authorize This Computer. Sign out of the iTunes store and try re downloading your apps from the App Store again.

Had to install a new hard drive on my mac book how do I get my music from my classic ipod to transfer to my new hard drive on the mac book?

had to install a new hard drive on my mac book how do I get my music from my classic ipod to transfer to my new hard drive on the mac book?

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Having trouble with error message in itunes every since I had a new hard drive installed. Write access are not enough or permissions aren't allowed. I have changed all of these in the corresponding folders, restarted and nothing works. I need help bad??

Got a new hard drive installed and since then, I cannot get purchased song into my itunes. It is telling me that my write access or permission are wrong. I have changed all and nothing works. HELP!!!!!!

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

I have a powerbook G4 running OS X 10.5.8. I had a new hard drive installed and now cannot access my itunes. I do I get my itunes that I paid for??

I have a powerbook G4 running OS X 10.5.8. I had a new hard drive installed and now cannot access my itunes. I do I get my itunes that I purchased?

Hi,
Read this. http://support.apple.com/kb/HT2519
Jim

My Mac Pro had new hard drive installed. I downloaded the latest iPhoto application. All my photos have been restored to a folder which I dragged to the iPhoto icon. The photos are not down loading.

My Mac Pro had a new hard drive installed. Everything was restored by Carbonite except my photos. Carbonate restored them to a folder and the folder was dragged over the newly installed iPhoto app. The photos are not installing. What next?
Ron Rushford

What happens when you try File -> Add to Library?

My computer recently had a new hard drive installed. Now the music I have added to itunes won't sync over to my ipod

My computer recently had a new hard drive installed. Now the music that I have added to itunes won't sync over to my ipod. I have the selections checked, but still no luck.

See Recover your iTunes library from your iPod or iOS device.
tt2

My old iMac broke so i got a new hard drive installed. How can i retrieve my old purchased items?

hiya
got a new hard drive installed and couldn't retreive anything off my old hard drive
can i get my old purchased items from itunes
thanks

Hi hopscotch,
Log into the iTunes store and do a search to find your previously purchased items. Click the "Buy" button, and put in the same iTunes id and password that you originally used to purchase. A dialogue box will come up indicating that you have already purchased this item and do you want to download it again for free....
Say yes, and it will be re-downloaded to your Mac.
Hope this helps!
Cheers,
GB

Cannot sync my iphone to imac after new hard drive install and time machine restore. Does not see device

Had a new hard drive installed
IMAC does not see iphone therefore cannot sync

Did you already try these suggetions?
iOS: Device not recognized in iTunes for Mac OS X

How to restore music on computer after new hard drive installed?

had new hard drive installed and am not able to retrieve/find music that was backed up on my computer before new hard drive was installed. Only music that was in the "cloud" was able to be retrieved. Any idea where it could be?
Thanks!

Did you reinstalled iTunes ? It looks like you had a newer version of iTunes with the corresponding database, and now your iTunes seem to be an older version. If you are a little patient, you might easily fix this with iTunes 10.5 which should come out very very soon since iOS 5 has been annonced for tomorrow.

I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you plea

I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you please advise?

You may need many other updates to retain compatibility with Lion. I suggest you reinstall Snow Leopard. Unfortunately, you will need to erase the drive first. Be sure to backup your data if you haven't done so already.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. After you finish Setup Assistant will complete the installation after which
         you will be running a fresh install of OS X. You can now begin the update process
         by opening Software Update and installing all recommended updates to bring your
         installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

I just had a new hard drive installed on my iMac

i just had a new hard drive installed on my iMac (due to the Seagate replacement program) i was able to migrate my back up(i think) but its now acting like a new computer and i can't get past the registration screen. I filled everything out but the "continue" button won't highlight and let me cxontinue.

Ah the mac wants to play games..
Ok, You should be able to click on continue twice so to skip it.
What version is the OS you restored? Or did you just perform Migration Assistant on it?

Had a new hard drive installed on my iMac. How do I transfer my iPhone music and audiobooks back to the iMac

Had a new hard drive installed on iMac. No back up. How do I transfer my music, audio books on my iPhone to the Mac

Do you have the original hard drive?
If you purchased the music and books from the Apple iTunes store you can redownload (most of) them again.

New hard drive installed in Mac. iTunes keeps asking to authorize a very old email address which is not associated with my iPhone and I cannot sync iTunes to my iPhone.

Similar Messages

Maybe you are looking for