New Hard Drive - purchased iTunes are gone

Recently i had to have my hard drive replaced.. the guys from Best Buy's Geek Squad managed to salvage "my documents," which contained my iTunes music folder. When i transferred all the data to my new hard drive, the only music files that were on there were the ones i had transferred directly from cd.. all of my purchased iTunes are GONE.
Is there a way to get them back? I'm missing about 800 songs!! ..and there's NO WAY i'm paying for them all over again.
Someone PLEASE help!!
Thanks.
Nicole.

If you have the My Music Folder, they should be there in your play list. Are you saying that these songs are not there? I thought that all songs get put into this folder. I would suggest looking again under compilations, etc. Secondly, there are some things that can be done to recover these songs from your iPod, but I don't have any experience in this and have no idea how to recommend that. You might try a Google for some help with this. Finally, buy a second HDD to back up your current HDD. It is absolutely critical. Best of luck!

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My hard drive was replaced last week. The geek squad from Best Buy backed up all my information prior to replacing the hard drive. they reinstalled everything on the new hard drive including iTunes. When I opened I tunes, my playlists were missing

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Hello Boylen33,
I was very disappointed to read about your experience when taking your phone in to the Geek Squad for service. I agree with avm5689, purchasing the Geek Squad Protection plan is a great way to protect your investment in a product that is so necessary to our everyday lives. The agent should have known exactly what steps to make the exchange an easy, and smooth process, and I sincerely apologize for the frustrating experience you received instead.
I assure you every single post on the forum from our customers is of utmost importance to us, and we are always happy to help in anyway we can. As per the terms and conditions of your Geek Squad Protection plan, you should receive one battery per the life of the plan, and you can order it simply by calling our Partstore. As I mentioned previously, this is something the Geek Squad agent should have explained to you, or as the mobile specialist did, call them for you, and I'm truly sorry this wasn't handled in that manner causing you to waste a lot of time at the store. Using the e-mail you registered on the forum, I was able to locate the service order, and I will be documenting your experience for further training opportunities.
Once again, I am very sorry for any disappointment this has caused, and I appreciate very much you bringing this to our attention. I hope you will give us another in chance to offer you a much better experience.
Respectfully,
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HT1727 i copied itune music from old hard drive to memory disk the copied onto new hard drive into itunes and music wont play unless removalbe disk is inserted

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Then your iTunes must be looking at the removable disc, not your hard drive. Did you actually copy the songs onto your computer, or simply tell iTunes to look at the removable drive?
Highlight a song and click on File/Get Info/Summary>Where and check the location that iTunes has listed for the song. What does it say?

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I installed a new hard drive on my computer and successfully transferred all my files to the new hard drive. The first time I tried to sync my iPod a message appeared that my iPod would have to be reformatted to operate with this version of Windows.
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S

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New Hard Drive - purchased iTunes are gone

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