New HD installed, GB won't launch no error message

I am working to fix my husband's computer. We bought it last Sept. and three weeks ago it had major issues. We sent it in to have the sleep sensor, logic board and hard drive all repaired and/or replaced (replacement done on the sleep sensor and HD, not sure what they did to the LB.) He is running a MacBook OSX 10.4.11. We also had the Geeks import his data from his old system to the new HD.
Every time we try to use GB, it bounces once and then stops - no error message, no launch, nothing but a note in the crash log. I have tried creating a test user as well as working with the permissions and deleting the preferences (or the reverse - I followed the instructions on Bullets and Bones...)
Called Tech support - they said to reinstall using Disc 2 - I don't want to lose all of his HD or even all the things he has worked so hard with up to now. But I am at a loss for anything else to try! My next step is back to the Genius bar to see what the deal is - he is very frustrated at not being able to use programs that had no trouble before.
Thanks in advance!

I've dumped the preferences list and reset the permissions to no avail. My only concern in doing a reinstall is whether he'll lose the audio files he's worked with up to now? Also, I'm confused because I was told to use the disc 2 for a reinstall but in putting in disk 2 there was only a text file saying to insert disc 1 to reinstall... I don't want to do anything rash here and have (many times!) greatly appreciated the value of the experience here on the Discussions boards - this is the first problem I've had where someone has not gone before me and I've been able to find an answer to fix my own problem. Thanks for sticking with me!

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