New Help Section!!-give us feedback

Hello folks!
We're revamping our Help Section and we would love you to give us feedback in this first Beta Version. We can´t wait to hear it!
Check it out here: http://spoti.fi/Wa8zIy
Post the feedback here!
Thanks so much :)

It just blows me away how cool this whole concept is but like most programs and apps out there, it's often created by people that know so much more than someone like myself who loves music and just wants to listen and have functionality features that don't require hours of searching to find out how to use it.
You all have a very difficult task in trying to keep an audience and be compatible with so many devices and scenarios.
I am a reasonably intelligent person and consider myself to be capable and a moderate user of technology.
So I don't understand why it should take me over an hour to find basic instructional overview of this service. It is either over simplified or too complicated. There doesn't seem to be straight forward instruction.Sort of like you have done on this Beta page but in paragraph form. It wastes so much time clicking and choosing titles of solutions. I was bombarded on my iphone with facebook and twitter things without options. Not so bad on my iPad and less so on my PC. But I digress.
It would be GREAT to have a page that gives you a quick shot and general idea of the options available to users. A bIG overview, let us know that it looks and operates differently on different devices, what you can and can't do on each device {updated as you add features}, maybe a comparisson chart too. I love this stuff but I don't have time to sort thru drop downs and forums that are not always relevant. It's your product. I love it now tell me simply and straight forward here's what we offer and our price points, here's what it's gonna look like, these are the current limitations but here's what we are working on..etc.. This could be done in one page and take a few minutes to read. It took me the last few hours to find some but not all of these simple answers. Please step up.
Pretend you are having to tell your Aunt about it and she has no clue but really wants to use and enjoy your product with the least amount of hassle. Music makes life better. I haven't been able to really enjoy it again until I found Spotify.
IMHO, who would want a star rating sysyem above the ability to simply move tracks around to make a better playlist and truly enjoy what and how they listen to music. All the other features, debatably so, can come after some basic functionality and simple point by point instruction.
Thanks for reading this. Give me some thumbs up and represent if you agree!

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http://support.apple.com/kb/HT4895
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New Help Section!!-give us feedback

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