New HH5 and Wireless Speed

Hello All
Just bought a HH5 and set it up last night. The wired connections seem fine and I'm connecting at expected speeds of around 66Mbps down and 17.5 up. However, the wireless speed is poor and giving me only 12Mbps on my Iphone 5 sat right next to the Homehub. I've tried changing to a fixed channel on 5GHz frequency but to no avail. Also, for some strange reason the menu in the HH5 states Homehub 4. I was expecting a firmware update to take place overnight but this didn't happen. So can anyone tell me:
1. Is there a way to improve the wireless speed?
2. When do firmware upgrades take place?
3. Will a firmware upgrade fix the wireless/hub homepage?
Thank you.

I suspect you might have been sold a HH4 either in error or by design! As to the wireless speeds there are many, many things that can affect this that BT will only accept wired speeds as being the true speed. You could be using the HH close to a TV - that has been known to affect wireless speed, microwave ovens (when switched on) can affect wireless speeds. Have you switched off smart wireless on the hub (or something like that). It only uses 3 set frequencies and it could be trying to find the best of a bad bunch of frequencies and failing. Switch it off and select something like channel 13 for the 2.4 GHz band and see if that makes a difference.
Also search this forum for topics such as "slow wireless speeds" and you will find lots of advice on how to try and overcome it.
Mistakes and embarrasing goofs in e-mails are only discovered when you've sent them!

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Hughes1973 wrote:
keith
It is linking to a 169.254....... Ip address, the printer seems to be fine in connecting to the actual hub, just the bit after that doesn't seem to work.
I will try your suggestions when I get home this evening and let you know how I get on, many thanks
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BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Have a great day.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi green jean
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Go to Solution.

Disable Media Prioritzation.
Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?
Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
What ISP Modem service link speeds UP and Down do you have?
Check cable between Modem and Router, swap out to be sure. Link>http://en.wikipedia.org/wiki/CAT6 is recommended.
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Hello sstefanik
Check out the articles below to troubleshoot your issues with getting a proper connection with Wi-FI. Try creating a new Network Location and join your network to see if you can get on that way.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
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http://support.apple.com/kb/ht5289
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New Mac Mini - wireless keyboard issue

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Verizon's new FiOS GigE Wireless N Router and High Speed Internet

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There are a lot of variables that affect wireless range.
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In general, wireless range for 802.11n is somewhat less than 802.11g, even though the bandwidth is higher.
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HH5 Wireless Speed

Setup the new HH5 today and it seems a bit of a shambles in terms of wireless speed. Fine if you are sat next to the router, butas i have this in my office so i can wire into work but go downstairs and these are the results:
http://www.speedtest.net/my-result/4405921082
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Any help?

Have you tried separating the 2.4Ghz and 5Ghz frequencies? You can do this by turning of the sync for both frequencies and adding 5Ghz on the end of the SSID for the 5Ghz SSID.
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Getting a new computer and want to set up the old one for wireless.

I am getting a new G5 and have a few questions about wireless networking.
First off, I presently have a G4 Dual 400, wired to a Netgear wireless G router. My laptop (G4 Titanium) and my iPhone will not connect to wi-fi at the furthest location in my house. I can get 1 bar. If I move to the next room I can get some times 2 bars. The router is located on the third floor of our house. It is the only place the cable comes in for the internet. I cannot change it's location.
If I upgrade to the Air Port Extreme. (I have a 100 iPhone credit) can I expect a big improvement in coverage? I am not so concerned about speed.
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For future reference,
If you don't know, you usually have to be hard-wired (ethernet cable) to the router to change anything. Only for changes .
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Slow wireless speed with new iMac Intel- problem with 802.11g?

There IS a problem with the new Intel Mac, I have tried both the Intel iMac and the new Intel Mac mini and they both have the same problem with slow wireless speed (or rather it variates, if I do a ping to another computer on the network the speed goes from < 1 ms up to 1000 ms and then down to < 1 ms and so on). The older mac minis, my Linux boxes and my Windows PCs don´t have that problem. I have also read reports on the net and it appears that most users experiencing this problem have wireless card firmware version 101.3 (3.120.28.3) . A possible "fix" is to change to 802.11b on the router and then it works. No speed fluctuations and a stabile network! I know it is a bad solution, I would prefer to use 802.11g and get the speed. However I think this points to a problem with the drivers regarding 802.11g. I am starting up a new thread on this and those of you with problems, please try to switch to 802.11b and if it works let us make Apple aware of this.
/Tobbe

Which home hub do you have?
There is some general help at this link Wireless connection problems
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

New HH5 and Wireless Speed

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