New HP Deskjet 2050 J510 series "paper Jam" won't print

HP Deskjet 2050 J510 series
I purchased this a month ago. I still can get it to print (although it will scan)
It keeps saying there is a paper jam when there isnt!
I am at my wit's end. I have tried everything except taking it back to the store and throwing it at them!
Life was not meant to be this hard !
Any suggedted Fix??
This question was solved.
View Solution.

Hi michaelangelica
Try following the steps outlined in this document
That work?
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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HP Deskjet 2050 J510 series Scan All in One

The drivers are installed. I get an error message when trying to scan: The HP Deskjet 2050 J510 series Scan was not found . It is not identified in the "devices and printers window. There is an icon on my desktop, when clicked, the above message is given. If you have any suggestions, it would be appreciated.

HI ooh,
I would like to help you be able to scan from your Deskjet 2050 J510 series printer.
Please use the HP Print and Scan Doctor. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity :
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
You can also click the Printer menu to find the additional features such as cleaning printheads, aligning printheads, checking ink levels, and viewing advanced printer data for your selected printer.
Source: Try the HP Print and Scan Doctor for Windows
Click here to download and run the utility > HP Print and Scan Doctor
Please let me know the outcome of the tests perform, you will see a wrench, a yellow exclamation mark, a red X, or a check mark next each tested item.
I look forward to hearing from you. Knowing the outcome of the Print and Scan Doctor will help to point us in the right troubleshooting direction!
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Print page preview wont load hp deskjet 2050 j510 series , windows xp

Hello euless609, It won't load print preview at all or it is blank?Multiple programs or a specific program?Has the issue always happened or is this a new recent occurance?

Hello eluess609, It's happening with multiple programs on your computer? Print Preview is not a software component that is dependant of a printer. So you can have no printers installed, but still have print preview. If it's failing it's likely something on the OS level that is causing the issue.
Does print preview work in safe mode?Can you include a screenshot of what you are seeing? I have seen numerous reports of print preview not working in Chrome, but your issue seems to be with many programs so that doesn't appear to be the same issue.

HP Deskjet 2050 J510 series my scanner doesn't work

got this HP as a birthday present, windows 7 says cannot scan
This question was solved.
View Solution.

Hi judesampath,
What is the operating system on your computer?
Can you make a standalone copy from the printer?
HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.
Let me know what errors you receive?
http://www.hp.com/go/tools
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Problem with HP Deskjet 2050 J510 series drivers

So I have this wierd problem with my printer,the driver don't want to download themselves by using windows update(I use Windows7 64 bits)
I searched on your site about this driver to install it manualy but it didn't worked.In devices and printers the printer icon looks like this:
and if I try to troubleshoot it:
I click Aply this fix:
how I can resolve this problem?
Thanks!

I used the driver you suggested,it tryed to connect to the printer,but it coudn't.The printer is connected and powerd.Then it bring me this :
There's a problem with my computer?I printed before,but I don't know what happened.I didn't reinstall nothing on this computer.What can I do about this problem? Thanks anyway for the direct link to drivers!

HP DeskJet 2050, J510 series

How do I eliminate the header and page numbers from my printed documents/

It is possible that the virus removal took some of the scanning software with it. Let's try a complete uninstall, computer check and install.
Use this Microsoft tool to uninstall: Fix problems that programs cannot be installed or uninstalled, all the printer software.
Run the System File Check on the computer: Use the System File Checker tool to repair missing or corrupted system files.
Install any and Windows updates on the computer, Optional updates would not be needed.
Restart the computer, if after the updates it didn't on its own.
Download and install the printer software with the Printer Install Wizard.
Let me know if you are able to scan now.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Hp deskjet 2050 j510 print on both sides of paper

I cannot seem to find the setting to print on both sides of a page. Using a mac book pro and an hp deskjet 2050 j510. Please help!

Hi @kryssy2313,
Thank you for visiting the HP Support Forums! I see you are trying to print on both sides of the page on your HP Deskjet 2050 from your Mac running the 10.5 Operating system.
Please get started here: Changing Print Settings in Mac OS X
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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My HP Deskjet 2050 J510 can NOT scan for my MBA.

My HP Deskjet 2050 J510 can NOT scan with my MBA. It could not print before I download the printer driver as described in the below link...
http://support.apple.com/kb/HT4670
After install the printer drive...
Now the printing function works fine, but the scan function won't work. Could anyone give me a suggestion to make both printing and scanner functions work?
Thank you
Bill

Try to re-install the drivers and software for the printer.
You can also try to run the print and scan doctor, and see if it will auto-fix it.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03286146
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HP DeskJet 2050 j510 doesn't scan

Hi.
I've followed instructions at https://wiki.archlinux.org/index.php/Sa … P_hardware to configure HP DeskJet 2050 j510 but I still can't make scanner to work.
XSane just throws lots of error windows with I/O errors.
scanimage gives this:
scanimage: sane_start: Error during device I/O
Closing device
Calling sane_exit
scanimage: finished
In journal I see the following:
Jun 06 20:18:42 localhost.localdomain scanimage[7307]: scan/sane/http.c 346: invalid http_status=500
Jun 06 20:18:42 localhost.localdomain scanimage[7307]: scan/sane/http.c 350: dumping len=194
Jun 06 20:18:43 localhost.localdomain scanimage[7307]: scan/sane/http.c 189: timeout reading data sec_timeout=1
What could that be? I've google a lot, but still can't figure out what's the problem

Hello,
Please click HERE to access the steps that should resolve the issue .
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Printer deskjet 2050 j510

My hp deskjet 2050 j510 is printing out blank pages

Hi Chiti_mumba,
Welcome to the HP Forums! I see that your HP Deskjet 2050 j510 is printing out blank pages. I am happy to help you with this issue! I have some questions for you:
What Operating System are you using? Windows or Mac? What version?
Can you make copies with the printer?
Is the power cable plugged into a surge protector or directly to the wall outlet? Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Are you using Genuine HP cartridges or refills?
In the meantime, please see this print quality guide. Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems. Hope to hear from you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Inexplicable paper jams on 4250 printer

Hi Everyone,
I am not able to find the cause of a printer problem. I have two networked laserjets printers (2100 and 4250) on the same network. The 4250 is a new printer and was working fine while the 2100 started having paper jams. Assuming that the 2100 (10 years old) may need cleaning or is having other problems, I removed the 2100 from the network and connected the 4250 to the same network cable. The 4250 began to have the paper jams just like the 2100. I brought both printers to the room where the 4250 was originally connected and each printer worked fine through a parallel port cable direct connection from a computer. I decided to experiment with only the new 4250. I connected the 4250 to the network and it was working fine for more than 10 days until this morning when the same paper jams started to occur. I have unplugged the power, the network cable and restarted the printer several times but the paper jams continue. Another curious thing is that when these paper jams occur, the printer prints more than one copy even though the job requests only one. For example, if I send a test page, the paper jams on the printer below the cartridge. After removing the jammed paper and re-installing the toner cartridge, the printer starts to print another copy and jams each time.
The printer was shutdown and unplugged for more than 20 minutes and then restarted. It still jams even when the job is sent over a parallel port cable direct connection.
I do not if this is normal. Once the printer is restarted and goes through the self-test and intialization, it gives the message Genuine HP Cartridge installed and then says processing job (even though there is no job). The light blinks for a few seconds and then it comes into the Ready state.
Could this be a line voltage problem?
Thank you in advance.
Saleem

I'm assuming you are referring to fairly heavy stock paper. It isn't at all uncommon for consumer level printers to have trouble with heavy (thick & stiff) paper. The problem is two fold: 1) thick paper doesn't bend so it won't feed well through laser printers trays and 2) some heavy stock paper is 'slippery' and the rubber rollers can't grab the paper well so it misfeeds.
In the inexpensive consumer line, inkjet printers tend to work with this paper better than laser printers which have to be manually fed one sheet at a time. More expensive laser printers have a straight through feed option that don't require manual attention.

Paper jam in MX870 printer?

I have a paper jam in my printer, but cannot figure out how to open the back to find it.Can anyone help?

Hi franlynn2, Use the following diagrams to remove paper jams depending on your scenario: Paper Is Jammed in the Paper Output Slot or the Rear TrayRemove the paper following the procedure below.Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier. Reload the paper, and press the OK button on the machine.If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. Paper Is Jammed inside the Machine at the Transport UnitRemove the paper following the procedure below.Detach the Rear Cover.
Pull the paper out slowly.
Attach the Rear Cover.
Push the left side of the Rear Cover until it is closed completely.
If you were not able to remove the paper out in step 2:Remove the Cassette.
Pull the paper out slowly.
If any paper is sticking out of the Cassette, remove the paper, align and reload the paper in the Cassette.
If you did not remove the jammed paper out in step 1 to 5 when automatic duplex printing, check the duplex transport section.
Insert the Cassette into the machine again, and press the OK button on the machine.If you turned off the machine in step 2, all print jobs in queue are canceled. Reprint if necessary.If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. Jammed Paper Is Not Removed out When Automatic Duplex PrintingBefore removing the jammed paper, see Paper Is Jammed inside the Machine at the Transport Unit to remove it from Transport Unit. If the paper jam error continues, remove the jammed paper following the procedure below.Turn off the machine, and unplug the power cord of the machine from the power supply.
Remove the Cassette.If the paper is loaded on the Rear Tray, remove the paper from the Rear Tray and retract the Paper Support.
Set the machine upright with the left side down. Slowly pull the jammed paper out so that the paper does not tear.
Align the paper, then reload it in the Cassette.Reload paper in the Rear Tray, if necessary.
Insert the Cassette into the machine again.
Plug the machine back in and turn the machine back on.All print jobs in queue are canceled. Reprint if necessary.If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. In Other CasesMake sure of the following:Check 1: Are there any foreign objects around the Paper Output Slot?
Check 2: Are there any foreign objects in the Rear Tray?
If there are any foreign objects in the Rear Tray, be sure to turn off the machine, unplug it from the power supply, then remove the foreign object.
Check 3: Is the Rear Cover closed completely?
Check 4: Is the paper curled?

I brought new hp deskjet ink advantage 3540 e all in one printer.

i brought new hp deskjet ink advantage 3540 e all in one printer. the printer shows the message scanner problem turn off and then turn on if the problem is not fixed the scanner component is broken and can not copy or scan.pls any body tell the solution how the solve that problem?

Hi @Arun12345,
Welcome to the HP Forums!
I noticed that your printer shows the message, "scanner problem turn off and then turn on if the problem is not fixed the scanner component is broken and can not copy or scan." I am sorry to hear this but I am happy to look into this for you!
I would recommend doing a hard reset, please see this post, How to perform a Hard Reset, by @Rich1.
If that does not resolve the issue, then most likely the scanner is physically broken and the printer needs to be replaced/upgraded. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this answers your question, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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My new hp 7520 photosmart keeps getting paper jams

My new hp 7520 photosmart keeps getting paper jams

Hi @almacjr ,
I see that you experiencing paper jams on the Photosmart 7520. I can help you with this.
I have provided a document with steps for removing paper jams and what can cause them, listed under Experiencing frequent or recurring paper jams.
A 'Paper Jam' Error Displays on the HP Photosmart 7520 e-All-in-One Printer Series.
Make sure the paper type and size is selected properly from the print driver and the application that you are printing from. Print Documents (Windows).
Did the self test page print?
Try printing from another application to see if you have the same issue.
What applications have you tried to print from?
What type of paper and size of paper are you using?
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Estimated Ink Level feature in HP Deskjet 2050 J510 printer

Does anyone know why the shortcut of the HP Deskjet 2050 printer no longer has the estimated ink level feature? It was there until 12/5/12 and now the entire window has changed. Now it only has the options to "See whats printing", "Customize your printer", and Set preferences". I can.t find any reference to any updates that may have changed this, thus I have no restore point. The only thing that has changed recently is the new version of the HP Support Assistant. Could this have an effect on the printer software?
This question was solved.
View Solution.

@rodustep,
The fix for this issue would be to uninstall current software and download the lastest drivers for your printer. I am linking you to the software and driver page just select operating system and select full feature driver.
Deskjet 2050
Let me know how it goes.

New HP Deskjet 2050 J510 series "paper Jam" won't print

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