New HP laptop: trying to create recovery media: Disc 2/5 has stopped at 67% on Verify Disc stage

I think it's all in the title - just wondering if I can stop it and try again in the morning or will I have to stay up all night as a[pparently I can only create one set of recovery media files!
MAny thanks for your suggestions!
HP pavillion 15-n096ea - Windows 8

If it is still  not working contact HP Support in your country /region to report your issue and request Recovery Media. Worldwide contact info can be accessed here >>Contact HP
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Similar Messages

  • Error Message 040EAE-5D-0000000 when trying to create recovery media creator

    I need to create a recovery backup, and have a 20 G brand-new Verbatim thumb drive for it.  When I go to try to create a backup on the thumb drive, the first error message was a general one.  Started over, and then got the error code  040EAE-5D-0000000.  I can't find anything on this error code after searching the forum, and on Google.  I need to create a backup on the thumb drive, but I just can't seem to get this to work.  Help, please.

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    Problem Signature 01: 6.1.7600.16385
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  • Error message when trying to create Recovery Media Creation

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    Help!

    Please try another USB Flash Drive or DVDs. USB Flash Drives indicating Windows 8 compatibility may not work for creating the recovery image. If you are still unable to create your HP Recovery Media, please contact official HP support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer. When you request this media, indicate that it is free because the HP Recovery Manager failed to work properly.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
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  • Creating Recovery media disc hang up

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    Hello Lj1983,
    Welcome to the HP Forums! I hope you enjoy your experience!
    I apologize you are unable to create recovery media, as the process will not complete. I will do what I can to assist you! First, I require the following information:
    1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number
    2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
    3. Have you installed any new hardware on this computer, before the issue appeared?
    4. Have you installed any new software or drivers on this computer, before the issue appeared?
    Thanks for choosing the HP Forums. Have a great day!
    Mario
    I worked on behalf of HP.

  • Create Recovery Media crashes on Windows 7 SP1 and Rescue and Recovery 4.51.0045.​00

    I installed Rescue and Recovery 4.51.0045.00 right after a fresh installation of Windows 7 Home Premium SP1 (Build 7601 64 bit) on my Thinkpad Edge 11. After hitting "Advanced Rescue and Recovery" and then "Create Rescue Media" I get a "Create Recover Media has stopped working" error with the problem Signature:
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    Exception Offset: 00004451
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    Additional Information 1: 3d61
    Additional Information 2: 3d617f89c03aec75ed4c33477fb666c5
    Additional Information 3: 62ba
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    Hi Customer,
    We have below workaround for fixing your issue, would you please try and feedback result to me?Thanks.
    delete the below registrykey  :
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    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Lenovo\sp​i\RNR Boot Media]
    "spilock"="1382411866.78"

  • Folio 13-2000 unable to create recovery media due to known SSD corruption bug

    My folio has been freezing and periodically showing the 'no boot drive' message. I tracked it down to the critical Softpaq sp60976. I tried to create recovery media (USB flash drive), but it fails at about 19% completion and says it cannot continue. The SSD firmware update requires a secure wipe of the drive, but I won't have anything to put back on it.
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    This question was solved.
    View Solution.

    Phone your nearest HP Support  to order Recovery Media. Worldwide contact info can be accessed here>Contact HP
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  • ThinkPad Twist s230u and ThinkPad x201 Tablet Creating Recovery Media

    Hi Lenovo Customer Support,
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    Thanks.
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    Reasons am asking this questions:
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  • Create Recovery Media from Recovery Partition

    I'm trying to help my sister fix her laptop, it's a HP Pavillion DM3. The hard drive has developed a physical fault which is preventing it from booting into Windows, however the Recovery partition appears to be undamaged.
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    Matt
    This question was solved.
    View Solution.

    MattGoldman,
    When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
    The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
    Neither the methods you have described nor the procedures that have been provided will work. While, it possible that "D:\" HP Recovery partition is fully intact it is more likely that it isn't. The only way I think you may be able to recover the system at this moment is to purchase a new hard drive of like size and capacity as the failing drive, and "clone" the entire old drive to the new drive. This will / may require two USB 2.5" external drive enclosures and a working computer to accomplish.
    After the drive is "cloned", place the new drive in the HP laptop computer and see if it boots. If it boots, immediately create the HP Recovery Media. If it doesn't boot, try setting the "D:\" HP Recovery partition as active using a drive partitioning utility. If this boots, it should start the HP Recovery process and return the computer to a factory like state.
    If none of the above works, please contact official HP Customer Support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Discs are available.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
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    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
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  • Cannot Create Recovery Media - USB

    Hi, I have a Toshiba P875, Windows 8. Tried creating recovery media on a brand new Transcend 16GB USB 3.0 flash drive. I get the error code 'Format failed! (Error Code: 040E87-0A-000000000) What could be the issue? Couldn't find any answer on the forum. Disabled Anti-virus but still did not help. Any help will be appreciated. Thanks, Anand
    Solved!
    Go to Solution.

    Here’s how I got my Toshiba to create recovery media on a USB drive that gave the following message:
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    It appears that Recovery Media Creator recognizes some USB drives as having two partitions even though one only shows up under windows.  I tried 2 different USB drives the first was a Team Group 16G USB 3.0 thumb drive and the second was a Kingston Datatraveler 16g 3.0 USB thumb drive. Recover Media Creator work flawlessly with the Kingston drive and gave me the error with the Team Group drive.  I tried formatting the drive with windows which didn’t help.  I downloaded HP USB Disk Storage Format Tool located on the cnet website and formatted the Team Group drive (run as administrator).  After that it also worked flawlessly.  So my advice to anyone who gets the “Format failed” message with Recovery Media Creator is either try using a different thumb drive or download HP’s format tool and let it format the USB drive.
    http://download.cnet.com/HP-USB-Disk-Storage-Format-Tool/3000-2094_4-10974082.html

  • W540, Windows 8: Unable to create recovery media

    Hello,
    today I received my new worklaptop, a W540 with Windows 8 installed.
    The first think I wanted to do was to create recovery media (I'm going to re-install on a SSD). However, trying to run the Windows 8 "Create recovery media" tool, as sugested by Lenovo, results in the following:
    The option "Copy the recovery partition ..." is grayed out, and I can not select it. Pressing Next results in the following:
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    Thank you.
    Solved!
    Go to Solution.

    You should be able to order recovery media from support.  They usually charge for the media but in this case they may not.  I can't speak for them - you'll have call and see how it goes...
    Z.
    Finland
    THINK-branded products
    Finnish
    +358-800-1-4260+358-800-1-4260
    (Warranty service and support)
    8 AM - 5PM
    Monday - Friday
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    B, C, E, G, K, N, V, Y Series Notebooks
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    +358-800-9-4439+358-800-9-4439
    9AM - 6PM
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    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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  • Attempting to create recovery media on P500-ST6822 but fails

    Just received my Satelite P500-ST6822 laptop with Windows 7 OS, and want to create recovery media before I start normal use. 
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    Solved!
    Go to Solution.

    You'll need to contact Toshiba Support about this and have them send you a working set of recovery disks as the files on your hard drive are corrupted.  There's nothing you can do to change that on your end. 
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    If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

  • NB305-02P Attempt to create recovery media damaged format of USB drive?

    Twice now, I've tried to created a recovery record using 16 Gb USB drives. Different makes of drive, one I have been using previously on an XP computer, works fine there. In both cases, the attempt to create the recovery record resulted in a USB drive that was unusable. The Creator program calls for the re-format of the USB drive, that fails, and then the drive is indicated in Windows as having zero capacity, plus it cannot be re-formatted by any method I've tried so far.
    What I'd like most, of course, is a way to repair the failed drives. Failing that is there a specific method I can use, with a new drive, to avoid this problem?
    Thanks for any help!
    Larry Van Wormer

    Hi egrivel,
    As stated above, there is no option to create optical recovery media.  You can use a flash drive.  8G 16G I believe, but verify that when running the utility.  Make sure "copy the recovery partition" is checked.
    Methodology to create Recovery Media and reload a Lenovo system with Microsoft Windows 8 preload
    Z.
    [edit] 16G flash drive size.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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  • X220i Can't create recovery media

    I have a new X220i with a 128k SSD hard drive. I'm trying to create recovery files on an external hard drive. After clicking "ok" in all the dialog boxes, I get the message "No [sic] enough temporary disk space in the C drive, Create Recovery Media will exit now."
    The C drive is 28.4 GB, but only 1.87 GB is free. Windows is taking up most of it. The "Lenovo Recovery" Q drive has 89.5 GB, with 75.8 GB free. MS Office was installed at the factory. I have not installed any other software yet. I can resize the partitions, but I think I need to create the recovery media first?

    I'm sorry, carrme, as I haven't explained you clearly. I'm sure the partition sizes of your disk are not from factory. Let's compare with my 320Gb hdd - the partitions were about 1,1 (system_drv) / 310 (c) / 9 Gb (lenovo_recovery).
    I think that was not your problem or mistake when you've installed ms and Lenovo updates prior of creating recovery disks.
    In your case you can do the folowing:
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    or
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    I think the factory image of your system (I mean the partition sizes) wasn't the same as you have now. But you don't have to worry about this.
    x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
    x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
    Do it well, worse becomes itself
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  • Create recovery media Demands dual layer DVD's

    Good evening everyone.
    I just accepted the delivery of my 5 brand new notebooks for my company's new workers.
    3 of those notebooks are HP Probook 450 G2's (PN: J4R69EA)
    (These are the models with the 128GB SSD drives)
    The other two are Lenovo E540’s with similar specs.
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    While trying to create the windows disc, the "HP Recovery Disc Creator" program demands Dual layer DVD's: "Please insert a Dual-Layer DVD to proceed"
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    Unfortunately this is not the same interface I have. I can only choose a drive to create a backup to
    (in this case it is Drive F:\ for internal drive)
    I also tried an external DVD writer with the same results.
    I have not tried a USB stick, but this is not what I want and since you can only create one set of backups…
    Link to a screenshot: (you need to copy paste it into your browser apparently)
    http://loxsvc.netau.net/HP/HP%20Discss.png
    This would not be that big of a problem if there was an actual windows 7 key printed on the portable.
    If I had a key, I would just reinstall the machine straight away with a clean windows 7 image so I dont have to clean out all the HP software.
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    Any suggestions besides buying DL DVD's?
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    This question was solved.
    View Solution.

    Hey @SCamm ,
    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
    Dual-layer recording allows DVD-R and DVD+R discs to store significantly more data. DVD+R DL also called DVD+R9 are what is needed to create the Recovery media on this notebook.  Sorry to say.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • Create recovery media external hard drive wiped?

    HP Envy 17 Notebook 17-k206naL0G03EA#ABU Hello, First time poster. First time HP owner. Hope someone can help me. Have not long had my new laptop and was directed by the HP support assistant to create recovery media.I have done this but used my external hard drive. It now seems that all the files I had on my external drive have gone. Is there some way i can return my external hard drive to its previous state and recover all my files? Cheers Sam.  

    Drives that you buy usually are formatted MSDOS (aka FAT or FAT32) for PC's and Mac's can read and write to this format, unless you specifically formatted the drive in Disk Utility to OS X Extended (journaled) so I'm guesing here is was "MSDOS" already from the begining and didn't change.
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    I'm suspecting something is wrong with your USB port(s) as you seem to have a lot of drives and perhaps your computers ports are worn out and this is resulting in a error message as the computer isn't making a good connection on the hardware as it appearing for many drives.
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