New HP Pavilion, shared printer, other user cannot print

Have just purchased HP Pavilion G6 with OS windows 7.
have set up to network sharing a printer, I am administrator.
Printer is Brother MFC-240C
other user on network has a desk top built by local company - non specificbrand - and is running windows XP.
we have successfully shared printers in past when I was using a desktop with windows XP
question is: is the fact that we now use different OS causing the problem with printing?

Hi @78Senior,
Welcome to the HP Forums!
I noticed that you cannot print from Windows 8.1 to your HP Deskjet f4180. I am happy to help!
I would recommend to go through this printer is offline guide, 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print: Windows 8. When you get to solution four make sure to select USB and follow the steps there as well.
Hope this works!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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