New HP Windows 7- while clicking document file, message says "Windows has stopped" & it closes????
I recently transferred documents from XP through USB flash drive. Opened documentsand pictures windows simultaneously and moved some files. Now when I click on one to open or move, the message "Windows Explorer has stopped" & everything on desktop closes. What's happening?
Hi SyedAR, I am sorry to hear that you are getting this error on your computer. I would strongly suggest that you contact HP Total care at 1-800-474-6836 or at this link if the number is outside your calling area. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html From what I can see from this error, you are going to need the recovery disks for the Windows operating system and you can get them from HP Total care. They will also be able to walk your through repairing your computer once you have the disks.
Thank you for your time.
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I'm using a Dell PC with windows 7. Apple Store cannot open completely. An error message states- iTunes has stopped working, close the program.
I have spoken to at least 3 Techs with no solutions found for this problem. Compatibility mode turned off. Newest Download from Apple site.See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
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Everytime I open itunes I get a message saying itunes has stopped working and windows is looking for a solution
I have the same issue. An iTunes help page (iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support) suggested I hold down shift and control when clicking to open iTunes, which opens iTunes fine for me. That would mean the problem is in the third party plug-ins that work with iTunes. However, the help pages did not say what to do with the plug-ins once I knew that was the issue. The pages said to find the plug-ins and move them to the Desktop, which I did. That's where the help pages stopped, which is ridiculous. Does anyone know what to do from there?
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iTunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2 -
just about any action in firefox will cause a "WHITE SCREEN" freeze up and then an error message stating that firefox has stopped working. This happens in EVERY sessioin of firefox.
I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
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I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
I've checked the problem reports and solutions on my laptop and this is what popped up.
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.3.3
Application Timestamp: 4f14cc3d
Fault Module Name: iTunesMobileDevice.dll
Fault Module Version: 503.2.0.1
Fault Module Timestamp: 4ea63899
Exception Code: c0000005
Exception Offset: 0003a5d0
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Any help you could give would be awesome!For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2 -
i have uninstalled and down loaded itunes four times.
I have the same issue. An iTunes help page (iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support) suggested I hold down shift and control when clicking to open iTunes, which opens iTunes fine for me. That would mean the problem is in the third party plug-ins that work with iTunes. However, the help pages did not say what to do with the plug-ins once I knew that was the issue. The pages said to find the plug-ins and move them to the Desktop, which I did. That's where the help pages stopped, which is ridiculous. Does anyone know what to do from there?
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Hello.
My favorite browser Safari (5.1.5 ) has stopped working. Yes I know is on a PC. But is been very good to me for a long time, untill about two months ago. I keep getting a pop up message saying "Safari has stopped working" I will close the pop up message and continue working but within a few minute, the message will pop up again. The browser opens up fast as always and runs fine but the message is a pain and annoying. I'm running Firefox now , but I want my Safari back . Please help.
JonasfromdcThanks. b noir. For the quick reply post.
b noir wrote:
Fingers crossed, your Windows 7 will have been recording some additional information about those.
First, open your Action Center and expand "Maintenance". Click "View reliability history":
Once the reliability report has been generated, look for Critical events for Safari generated at the time of the "Safari has stopped working" messages. Doubleclick the name Safari in the critical events. (Don't click View solution.) Here's a screenshot showing what to doubleclick:
You should see something that looks like the following screenshot:
Copy and paste the contents of the problem report into a reply here. For example:
Description
Faulting Application Path: C:\Program Files (x86)\Safari\Safari.exe
Problem signature
Problem Event Name: BEX
Application Name: Safari.exe
Application Version: 5.34.55.3
Application Timestamp: 4f6ba239
Fault Module Name: StackHash_7100
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 7d3a1240
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 7100
Additional Information 2: 710027e7a8d30022e5e0ee529f40121f
Additional Information 3: 5158
Additional Information 4: 5158ee4164428f7b514a5e7ee9654f7c
Extra information about the problem
Bucket ID: 2871481836
I generated the problem report similar to the above screen shot " by way of IE 9 " but will not let me copy and paste the contents as a screen shot in reply to your post here . Copy to clipboard did not work either. I might be doing something wrong. Oh well.
By the way , the only difference is- The Problem Event Name of mine is not BEX. but rather : APPCRASH. Fault Module Name : JavaScriptCore.dll. Fault Module Version: 7534.55.2.1. The rest are very similar to the above screenshot. If you need more information then I guess I have to do it all manually. Please let me know. Thanks again.
Jonasfromdc. -
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I NEED HELPjesster03 wrote:
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XP instructions in the following document: How to perform disk error checking in Windows XP
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Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
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Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
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Thank you for your post.
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