New hub 2.0 and the web

Hi all
New to the forum and in need of some assistance, I'll start from the begining.
openreach have been out due to a few faults on my line....helpline said nothing wrong but would send an engineer. anyway the engineer decided to completely alter the house wiring for the phone/broadband even though it had been trouble free for about 8 years, he moved the main line connection to my home office, fitted a new adsl v1.0 box and remade all the other connections in the house....still no/slow broad band, so he went to several external junction boxes... came back several hours later to say all sorted.....water in joints. great I thought so both the engineer and I went to test the speed of the computer on the web, he then noticed I had a v1.0 hub and phone, he swapped these to a v2 hub and phone after talking to his helpline contact.
great I now have the web much faster than I've ever had before. The engineer was brilliant and very helpful....all sorted
The problem I have is prior to replacing the hub there is a local auction site i used to visit prior to their monthly auctions...this served to see if it was worth going or not. since using the v2 hub I cannot access the site even though I know it's not down ( checked using works web access).
anyone any ideas
thanks
Pete

kierash wrote:
Hi all
The problem I have is prior to replacing the hub there is a local auction site i used to visit prior to their monthly auctions...this served to see if it was worth going or not. since using the v2 hub I cannot access the site even though I know it's not down ( checked using works web access).
anyone any ideas
thanks
Pete
Hi Pete. Welcome to the forums.
May I ask what the site URL is ? Maybe it's not currently available for any BTinternet user, due to DNS or other problem.
However quite a lot of times, a simple power cycle of the router (i.e. disconnect the internet, remove the power to the router for a minute or two, then reconnect). It might be that the current IP address you have has somehow become stale and can't access that site. It's a weird thing, but it can happen! (I'm sure there's a technical reason for the problem )
To check IP address before/after router reboot - use something like http://www.whatismyip.com/ - hopefully you will get a different one and it will then give access to the site.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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